GENERAL PURPOSE
Provide primary administrative support to the Planning & Development Department. Perform high-volume, complex public customer service duties including all clerical work associated with the preparation and issuance of building, planning and development and other code compliance permits issued by the City.

SUPERVISION RECEIVED
Reports to and works under the general supervision of the Senior Planner.

SUPERVISION EXERCISED
None.

Answers telephones, provides callers with general and specific information; transfers the caller to the appropriate employee or employee’s voicemail.
Maintains the general departmental email inbox and responds to all emails, provides customers with general and specific information; refers customers to the appropriate employee for additional information as necessary.
Provides customers with information and/or assistance regarding planning, engineering, building permits, and code enforcement.
Receives, logs in and reviews permit applications for administrative completeness and accuracy.
Receives and checks completeness of Contractor Registration information and verifies qualifications.
Provides support to Senior Planner.
Assists staff in collecting and preparing data for various projects.
Prepares planning reports of limited or variable complexity.
Assist with creation and maintenance of GIS datasets and online mapping service. Prepare informational maps as requested.
Conducts basic office functions as needed, such as data entry, file management, and customer service.
Perform all other related duties and responsibilities as required.

PERIPHERAL DUTIES

Attend evening meetings of the City Council, Planning and Zoning Commission, Economic Development Board, and other boards as needed.

Applicants must be enrolled in a recognized undergraduate or graduate level Planning or related degree program, including Urban Planning, Architecture, Landscape Architecture, Public Administration, Political Science, Business Administration, or a related field. Demonstrate a working knowledge of urban planning principles. Must possess a valid driver's license. Computer skills and general knowledge of Microsoft Office products and GIS.

Knowledge, Skills, and Abilities:

Basic understanding of planning principles
Specific knowledge relating to pertinent specialty, such as affordable housing, transportation, or land use
Competency in various computer software programs, such as Microsoft Office and Internet applications
Strong written and oral communication skills
Strong research and analytical skills
Motivated self-starter able to work independently
Ability to work effectively in a team environment
Flexibility and desire to work on varying planning projects

TOOLS AND EQUIPMENT USED
Personal computer including Microsoft Office (Outlook, Excel, Word, Powerpoint), ArcGIS, My Permit Now, Incode, tablet, phone, scanner/copy machine.
PHYSICAL DEMANDS

Vision adequate to operate vehicles and office equipment, read instructions and follow directions.
Hearing adequate to converse on telephone and in person.
Body mobility adequate to drive and perform related office duties including reaching and bending for files and related office items.
Use of hands and fingers adequate for operating vehicles, writing, typing, computer, copier, and fax machine and related functions.
Ability to lift office files, binders, and small office equipment as needed.

WORK ENVIRONMENT
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment varies on a day-to-day basis.

Bee Cave, City of (TX)

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