This is a deputy director position responsible for the leadership and management of the City's fleet administration programs and initiatives relating to acquisition, maintenance and repair of city owned vehicles and equipment.

The deputy director serves as a member of the Fleet’s Senior Leadership Team. Work is performed under the administrative direction of the Fleet Management Director and involves responsibility for planning, organizing, staffing and administering organization-wide initiatives. Considerable independent judgment, discretion and initiative are exercised in efficiently and effectively carrying out the daily operations of the department. The work is reviewed through reports, conferences, observations, analyses of reports and recommendations, and by results achieved.

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Plans, directs, and coordinates the daily operations and staff of the Fleet Management Department.

Coordinates the daily maintenance and repair of City owned vehicles, including cars, trucks, road construction and other specialized equipment.

Through creative thinking, support City-wide goals and missions with program development initiatives and quality and productivity improvements. Provides support for technical issues encountered with proper tools or training.

Responsible for subordinates adhering to City policies and procedures, rules, and regulations.

Evaluates the maintenance shop work methods and procedures to establish safety precautions against occupational hazards.

Establishes and maintains vehicle operating and maintenance cost records and evaluates this information for the purpose of recommending vehicle disposal and replacement.

Determines inventory levels for materials, parts, and supplies.

Oversees the procurement of fuel, materials, parts, and supplies; expedites shipments.

Responsible for the hire, transfer, promotion, and grievance resolution or discipline of employees.

Prepares reports, correspondence, and agenda items.

Attends and participates in conferences and meetings of department heads, the City Commission, and others.

Directs the preparation and administration of the operating and capital budgets of the department.

Makes procedural and operational recommendations to the City Manager.

Maintains and promulgates necessary departmental rules and regulations in accordance with personnel rules and regulations and City policy.

Ensures staff's compliance with the City's equal opportunity initiatives and related federal and state laws.

Reviews hiring recommendations and approves the selection, advancement, transfer, grievance adjustment, discipline, and dismissal of departmental employees.

Conducts performance appraisals and performs related work as required.

Prepares and controls the departmental budget.

Administers all aspects of purchasing and expenditure activities.

Supervisory Responsibilities

Manages Fleet Management Superintendent, Asset Supervisor, Administrative Assistant, and the Fiscal Analyst. Responsible for the Director’s overall direction, coordination, and evaluation of administrative services and operations.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Use of Technology-Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date, including telematics technology for vehicles.

Job Knowledge-Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Continuous Learning-Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Analytical-Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Design-Generates creative solutions; translates concepts and information into images; uses feedback to modify designs; applies design principles; demonstrates attention to detail.

Problem Solving-Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Project Management-Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Managing Customer Focus-Promotes customer focus; executes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Cooperation-Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts. Uses Superintendent feedback to support the Superintendent in carrying out the service delivery.

Communications-Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Customer Service-Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets reasonable commitments. Uses all Fleet Management resources to deliver service commitments based on proper priorities.

Oral Communication-Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork-Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication-Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Team Leadership-Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Performance Coaching-Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

Change Management-Develops with the Director workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Delegation-Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership-Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People-Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Quality Management-Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Visionary Leadership-Displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peers and subordinates.

Business Acumen-Displays orientation to profitability. Monitors the Fleet Management budget

with an emphasis on the Customers’ Maintenance Budget and Replacement Budget. Focus on correct information going in front of the Commissioners for approval.

Conflict Resolution-Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Recruitment & Staffing-Utilizes recruitment sources; exhibits sound interviewing skills; presents positive, realistic view of the organization; analyzes and forecasts staffing needs; makes quality hiring decisions.

Impact & Influence-Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

Cost Consciousness-Works within approved budget; develops and implements cost saving measures; conserves organizational resources.

Diversity-Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

Ethics-Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support-Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports and respects diversity.

Strategic Thinking-Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.

Sales Skills-Overcomes objections with persuasion and persistence; initiates new contacts; maintains customer satisfaction; maintains records and promptly submits information.

Personal Appearance-Dresses appropriately for position; keeps self well groomed.

Achievement Focus-Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Consultative Selling-Builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.

Adaptability-Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality-Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability-Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative-Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Innovation-Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Judgement-Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; including Director, makes timely decisions.

Planning/Organizing-Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality-Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Quantity-Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Safety and Security-Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. Ensure that staff is working to safety policies and procedures. This includes vehicle use.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree in Business Management or closely related field; additionally, five (5) years of increasingly responsible managerial experience in the fleet profession and project management; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Provide usable information from Fleet Management Information System.

Computer Skills

Skilled in Microsoft Office Suites (ie Word, Excel, PowerPoint, etc) and Asset Management and Maintenance System Software.

Certificates, Licenses, Registrations

Must possess a valid Georgia Driver’s License.

Fleet Management Certifications Preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include physical vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to cold, wet, hot and/or humid conditions; moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

The City of Albany, Georgia is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City of Albany, Georgia will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

City of Albany, Georgia

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