The City of Ames, Ames Public Library has an exciting opportunity for Library Aide positions!

Under direction of the Operations Coordinator, prepare, inspect and re-shelve library materials; inventory materials, assist with acceptance of donated materials, empty drop box returns, and pick up materials around the library; assist library volunteers, customers, and library staff; other duties as assigned.

This is a part-time position and requires working at least one evening shift a week and a rotating weekend shift. This position requires Library Aides to be scheduled to work at least 8 hours a week and less than 20 hours a week on average, the preference is for Library Aides to work approximately 12 - 15 hours per week.

In order to be considered for these positions, all applicants must submit their online application by the deadline listed on this posting. Your application includes complete responses to the supplemental questions. Please keep in mind that submission of a resume in lieu of work history on your application or answering the supplemental questions is not sufficient. Applications submitted for this position by the application deadline may be considered for other openings in this classification for up to one year.

This position is an ongoing, part-time, less than 20 hours per week position that is not benefit or paid leave eligible.

Career Resources can be found at the library’s online resources page. (https://tinyurl.com/4t95uxn9)Prepare materials to return to shelves; Inspect materials for completeness or damage; Document information about library materials; Perform inventory and shelf reading; Locate materials based on a list of criteria; Re-shelving materials; Assisting with acceptance of donated materials; Assisting assigned volunteers; Directing customers to library materials and resources; Emptying drop box returns; Picking up materials around the library; Answering customer questions related to policies and procedures; Assisting customers in the use of library services, facilities and equipment; Participating in special projects; Perform other duties as assigned.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respect and dignity for one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.Education and Experience:
Required:
-Must be at least 16 years of age at time of hire.

Preferred:
-Library experience.
-Customer service experience.

Knowledge, Abilities, and Skills:

Knowledge of alphabetical and numerical order; Basic knowledge of technology such as computers and cell phones.

Skill in organization and attention to detail; excellent customer service skills.

Ability to adapt to change; ability to work independently and as part of a team; ability to work at a brisk pace; ability to commit to innovation and continuous improvement; ability to address customer questions and complaints in a friendly and professional manner; ability to navigate Dewey Decimal system; ability to navigate web-based applications; ability to share knowledge with new team members.Physical and Environmental Characteristics:

Equipment: Equipment Used to Perform Essential Functions: Computer hardware, peripherals, and software appropriate for library work, general office equipment such as a paper cutter; communications equipment including cell or wireless phones; library specific equipment such as carts, sticker gun, self checks and automated materials handling system.

Required Physical Activities: Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motion.

Physical Characteristics of Work: The work involves sitting 5 percent of the time; sitting and using arm/leg controls 5 percent of the time; standing (but not walking) 40 percent of the time; standing and walking (including climbing stairs), 55 percent of the time; routinely lifting objects under 10 pounds; occasionally lifting objects from 10 to 25 pounds, occasionally lifting objects from 25 to 50 pounds; infrequently lifting objects over 50 pounds, frequently pushing and pulling of carts from 25 to 50 pounds; occasionally carrying a box of books a few feet.

Vision Requirements: Minimum standards for use with those whose work deals largely with preparing and analyzing data, extensive reading, and the use of computer controls.

Environmental Conditions: The employee ordinarily works in an office environment. The employee may be infrequently exposed to weather conditions of snow or ice or to household chemicals. The employee works with the public and is expected to attend to hygiene and health emergencies.

Selection Process:

The selection process consists of an evaluation of education, experience, and supplemental questions, a phone interview (depending on the number of candidates), a book shelving test, a panel interview and the successful completion of a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.

Preference may be given to applicants possessing qualifications above the minimum.

Applications submitted for this position by the application deadline may be considered for other openings within this classification; for up to one year.

Depending on the number of qualified candidates, the City may fore-go phone interviews.

City of Ames

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Library Aide