Overview

The Office of Governance & Management is seeking a highly organized, strategic, and service-driven professional to serve as Office Manager. This is a high-impact leadership role supporting the City Manager, Assistant City Managers, Mayor, and Council while ensuring the smooth operation of executive office functions, council coordination, strategic initiatives, and public-facing communications.

This job announcement will remain posted until the position is filled. First review will take place the week of April 27, 2026.

As Oregon's fourth-largest city, Gresham is a welcoming community of hard-working people where tradition and heritage meet innovation and opportunity. Gresham is a dynamic and rapidly growing city where families and businesses have a mutual desire and drive to thrive. City of Gresham employees care deeply about the community they serve and go 'one step beyond' to deliver services in collaborative, inventive, practical, and nimble ways. Our work is challenging, fast-paced and rewarding.

We believe that to deliver the highest level of service to all Gresham community members, it is crucial we employ a diverse workforce, foster an inclusive working environment, and ensure our policies and systems result in equitable outcomes. The City seeks candidates who will support these values by continuously incorporating equity in their daily work and actively contributing to a workplace culture that respects unique viewpoints, life experiences and cultural perspectives. Come build the future with us.

Position Description

As the central operational leader for the executive office, the Office Manager oversees critical administrative functions, supervises key staff, manages complex workflows, coordinates high-profile civic events, and serves as a trusted liaison across departments and with the public. The successful candidate will thrive in a fast-paced environment requiring sound judgment, discretion, diplomacy, and exceptional follow-through.

Key Responsibilities

Provide direct executive support to the City Manager and Assistant City Managers.
Supervise office personnel, including the City Recorder and Administrative Assistant 3.
Help to coordinate Council meetings, executive leadership meetings, agendas, notices, and follow-up actions.
Manage executive scheduling, communications, travel logistics, and special projects for Mayor and Council.
Oversee public records workflow, budget coordination, contracts, invoices, and operational continuity.
Lead and coordinate civic and ceremonial events, strategic initiatives, and interdepartmental projects.

Qualities We Are Looking For

Leadership & Accountability – provide clear direction to staff, manage performance, and ensure high standards of service and accuracy.
Discretion & Professional Judgment – handle confidential information, sensitive communications, and executive matters with trust and integrity.
Strategic Thinking – align office operations, projects, and workflows with City priorities, strategic plans, and budget objectives.
Communication Excellence – draft, edit, and deliver polished communications for executive leadership, Council, and the public.
Relationship Building – work effectively and collaboratively with elected officials, department leaders, staff, and community stakeholders.
Adaptability & Composure – respond effectively to shifting priorities, urgent deadlines, and complex political or public-facing situations.
Project Coordination – manage multiple timelines, meetings, events, and cross-functional deliverables simultaneously.

Work is performed in an office environment, typically Monday through Friday from 8:00 a.m. to 5:00 p.m. and may include occasional work in the evenings.

Qualifications

Refer to the class specification for a complete list of knowledge, skills and abilities required for the position.

Minimum Qualifications

Bachelor’s degree in public administration, business administration, communications, or a related field
Three (3) or more years of progressively responsible administrative, executive support, or office management experience.
One (1) year of supervisory or lead work experience.
Demonstrated experience supporting senior leadership, elected officials, or executive-level operations.

Any combination of qualifying education, training, and/or experience equivalent to seven (7) or more years will be considered.

Preferred Qualifications

Experience in municipal or public sector administration.
Knowledge of council meeting procedures, public records requirements, and government communications.
Experience with budgeting, contract administration, records systems, and enterprise administrative software.
Demonstrated success leading complex projects or civic events.

Selection Process

To apply for this position, click 'Apply' at the top of this job posting.

Required Application Materials

Complete online application (Do not type 'see resume' in any fields or leave work experience fields blank in the application template.)
Answers to supplemental questions
3 Professional References

The City of Gresham offers a comprehensive and equitable base salary within the listed range based on your experience, skills, and education verified in your application. We encourage you to clearly describe how you meet the minimum and preferred qualifications and essential attributes in your application materials. Learn more about Oregon Equal Pay.

If you desire a modification of this process to accommodate a disability, please provide your request in writing to HRRecruiting@GreshamOregon.gov, or by phone to 503-618-2729, upon submitting the required application documents.

A review of application materials including your response to supplemental questions submitted will determine which candidates will be invited to an interview.

Communication with candidates will be done primarily through e-mail. Sometimes these messages may land in a spam or junk mail folder. We encourage you to monitor your inbox as well as the inbox within the governmentjobs.com portal for important updates related to this process.

Veteran's Preference

The City of Gresham provides qualifying veterans and disabled veterans with preference in employment in accordance with state law. Any candidate wishing to have their qualifying veteran's preference applied to the process must submit a qualifying document (DD Form 214 or 215) at the time of application providing proof of eligibility that includes discharge status. Disabled veterans must also submit a copy of their Veteran's disability preference letter from the US Department of Veteran Affairs at the time of application, unless the information is included in the DD Form 214 or 215.

Our Commitment

The City of Gresham is committed to providing equal employment opportunity to all qualified employees and applicants without unlawful regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, mental or physical disability, genetic information, veteran status, marital status, familial status, or any other status protected by applicable federal, Oregon, or local law.

Please direct questions about this position to 503-618-2729 or HRRecruiting@GreshamOregon.gov.

If you need assistance with the online application, please contact NEOGOV directly at 1-855-524-5627.

Any offer of employment is contingent upon successful completion of a criminal background check.

The City provides full family, comprehensive medical and dental insurance. Vision and prescription coverages are included in the medical plans. Most limited term and regular status employees who work at least 30 hours per week pay nothing for their medical and dental coverage.

Medical Insurance Options

City of Gresham Core Plan- UnitedHealthcare Options PPO Network
Kaiser Permanente Traditional HMO

Dental Insurance Options

Delta Dental PPO Plan
Willamette Dental Insurance
Kaiser Permanente

Additional benefits include: Employer paid life insurance and long term disability, an employer sponsored deferred compensation plan, flexible spending accounts (medical, child care), Public Employees Retirement System (PERS) retirement (City picks up the 6% employee's contribution), an employer contribution to a HRA/VEBA medical savings account, paid time off (PTO) accrual at a minimum of 12.66 hours per month, and 4 hours of sick leave, in additional to nine paid holidays and 3.5 paid floating holidays per year.

For more detailed information, please visit our Employee Benefits page at: https://greshamoregon.gov/benefits/

01

What best describes your highest level of education?

High School/ GED
Some College
Associates Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the above

02

Which of the following best describes your progressively responsible experience in administrative, executive support, or office management?

No Experience
Less than one year
More than one year but less than two years
More than two years but less than three years
More than three years but less than four years
More than four years but less than five years
More than five years but less than six years
More than six years but less than seven years
Seven years or more

03

Based on your response to progressively responsible experience in administrative, executive support, or office management, describe when and where you acquired this experience and specific duties performed. If you do not have this experience, please type 'N/A'.

04

Describe Your Experience Supervising Or Leading Others Professionally.

05

Describe your experience supporting senior leadership, elected officials, or executive level operations.

Required Question

City of Gresham

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Office Manager - Office of Governance and Management (OGM)