Nature of Work

This position will report to the Office of the City Manager. The Area Manager will oversee geographical areas within the City and coordinate various community outreach activities and services. This role involves team management, resource allocation, and strategic planning for the City’s goals. The ideal candidate has strong communication and leadership skills, is results-driven, and is adept at managing cross-functional areas to support operational tasks.

Employees in this classification will spend the majority of their time in the field, responding to calls or monitoring areas to ensure City streets, parks, buildings, and roadways are in good condition and are expected to use their judgment and take immediate corrective action or call for assistance with complex tasks. Work is performed with wide latitude for independent judgment in selecting work methods and procedures and is subject to review for compliance with and achievement of City standards.

Illustrative Examples of Essential Duties

- Create, monitor, and follow up on the progress of all City-asset-related service requests as instructed by management
- Responds to community inquiries and briefs staff on matters of public interest and concerns.
- Works with internal departments to solve community issues.
- Develops a variety of communication tools to enhance stakeholders' perception and understanding of various City Department activities, projects, and policies
- Guides effective, appropriate service to the public and City Departments by informing them of citywide resources and programs.
- Maintains and builds good working relationships with and provides excellent customer service to City employees, the general public, and other agencies.
- Assists in performing general maintenance and operational tasks to resolve issues efficiently and effectively.
- Performs other related work as required.

Minimum Requirements

Bachelor’s degree in Business Administration, Operations Management, or a related field
Minimum of 3 years of experience in operations or supervision, preferably in a multi-location setting.
Experience may substitute for education on a year-per-year basis.
Flexibility to work nights, weekends and holidays as requested.
Valid Florida driver’s license in good standing

Preferred:
Bilingual
Miami Beach Resident

Physical Requirements

Must have the use of sensory skills to effectively communicate and interact with other employees and the public using the telephone and personal contact
Indoor/outdoor situation; high noise environment while performing specific responsibilities.
Lifting equipment up to 25 lbs. alone; up to 50 lbs. with assistance.
Ability to efficiently perform duties under varying and possibly extreme weather

For All Positions

Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
Ability to maintain regular and punctual attendance.
Performs related work as required.
Reports to work as directed during an emergency as an essential employee of the City of Miami Beach.

For All Technical, Professional, Supervisory And Managerial Positions

Ability to develop innovative and creative solutions to issues consistent with the City’s strategic plan.

Applicants must detail any related work experience on the application or risk disqualification. It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified. Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.

Benefits are available to FULL-TIME employees only. The City of Miami Beach offers a comprehensive benefits package, including 12 vacation, 12 sick days, 15 paid holidays (11 holidays and 4 floating holidays); partially sponsored by the City group medical (including visual) and dental insurance, life insurance. Excellent retirement plan: pre-tax employee contribution added to the City's contribution; 5 year "cliff vesting."

Voluntary Benefits (fully paid by the employee, but payroll deductible): flexible spending account; 457 Deferred Compensation Plan, and Roth IRA; universal and critical life insurance, disability insurance, long-term care, and lump sum cancer policy. Also, U.S. Legal Services, tuition assistance, pre-tax payroll contributions, continuation of medical and dental coverage up to 18 months upon termination (COBRA).

For a more detailed overview of the benefit package, please visit Benefits section at http://web.miamibeachfl.gov/hr

01

How many years of experience do you have in operations or supervision, preferably in a multi-location setting?

No such experience
Less than 1 year of experience
1-2 years of experience (but less than 2)
2-3 years of experience (but less than 3)
3-4 years of experience (but less than 4)
4-5 years of experience (but less than 5)
5-6 years of experience (but less than 6)
6-7 years of experience (but less than 7)
7-8 years of experience (but less than 8)
Over 8 years of experience

02

Which best describes your level of education? Please specify the degree earned in the "Education" section of the application. Required: Bachelor’s degree in Business Administration, Operations Management, or a related field.

High School
Some College
Associate's Degree
Bachelor's Degree
Master's Degree or beyond

03

Are you able to work nights, weekends and holidays as requested?

04

Do you have a valid Florida driver’s license in good standing?

05

Are you Bilingual?

06

If "yes" to question #5 please specify which other language, otherwise put "N/A".

07

Are you a Miami Beach Resident?

08

If "yes' to question #7, please provide Miami Beach address, otherwise put "N/A".

Required Question

City of Miami Beach

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