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The City of Moorhead is accepting applications for an Information Technology Specialists in the Information Technology Division. This skilled technical position performs intermediate work maintaining computer hardware and software for the City specifically dealing with endpoint hardware and software, and related work as needed.

HIRING RANGE: $32.55 to $33.90 ($67,703 to $70,512)

Salary Range: $67,703 to $95,950

Essential Functions

Provides training and technical support in the operation of computers, operating systems, software, copiers, fax machines, telephones, mobile devices, printers and related equipment.
Installs, maintains, upgrades and documents computer hardware, operating systems, software, telephones, mobile devices, printers and related equipment.
Conducts basic maintenance and diagnosis of computer network and telephone infrastructure and associated hardware and software.
Diagnoses, researches, tracks and resolves issues with computer hardware, operating systems, software, telephones, mobile devices, printers and related equipment.
Monitors and maintains network security, malware protection and software updates.
Writes documentation, training materials and scripts.
Evaluates and recommends purchase of hardware, software, communications and related items.
Manages inventory of PC's, software, printers, telephones, mobile devices and related equipment.
Performs other duties as requested.
Attendance at off-site courses/trainings/seminars may be required.

Minimum Requirements

To perform the Information Technology Specialist position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the formal education, experience and training required.

Education And Experience

Associates/Technical degree in computer science, or related field
One year computer support experience

Training, Certificates, and Licenses

Valid Driver’s License
Comply with CJIS policy requirements, background checks and security testing and ongoing compliance

KNOWLEDGE, SKILLS, And ABILITIES

The IT Specialist requires comprehensive knowledge of the operation, uses and capabilities of computer hardware, operating systems, software and related equipment; general knowledge of computer networking; comprehensive skill at problem analysis and resolution; ability to understand and carry out written and oral instructions; ability to write clear and concise documentation and reports; ability to communicate effectively, both orally and in writing; ability to establish and maintain effective working relationships with officials, consultants, vendors, department heads and associates.

PHYSICAL REQUIREMENTS And WORKING CONDITIONS

The IT Specialist work requires the occasional exertion of up to 100 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions, frequently requires walking and occasionally requires standing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arms length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires working in high, precarious places, exposure to outdoor weather conditions and exposure to the risk of electrical shock; work is generally in a moderately noisy location (e.g. business office, light traffic).

Enjoy the following perks while working for the City of Moorhead:

Positive, friendly and team-oriented culture
Comprehensive benefits and pay
Flexibility to support work-life balance
On-going training and career development
Ability to make a difference in our community
And, so much more

The city provides a competitive benefits package, including medical, dental, life, flex spending plan, HSA, generous paid time off plans, including ESST and 11 paid holidays, MN Public Employees Retirement Association (PERA) pension, deferred compensation plan, continuing education and more. Visit our benefit page for additional information.

Learn more and apply at www.cityofmoorhead.com/jobs

The City of Moorhead is an equal opportunity employer and a proud employer located in the metropolitan region of Fargo-Moorhead

City of Moorhead

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Information Technology Specialist