REPORTS TO

Public Health Emergency Response Coordinator/MRC Unit Leader.

Primary Functions

This is a pivotal role within the City of New Haven Health Department, responsible for supporting public health emergency preparedness and volunteer management. The Public Health Emergency Preparedness Assistant will work closely with the Public Health Emergency Response Coordinator, serving as a liaison with federal, state, and local Medical Reserve Corps (MRC) partners as well as community stakeholders.

The role is critical in promoting, recruiting, training, and retaining MRC volunteers, as well as coordinating activities that ensure the City of New Haven is prepared for both routine operations and public health emergencies.

INTERNAL ONLY - Open only to current City of New Haven employees meeting minimum requirements.

Typical Duties And Responsibilities

Conducts community outreach by attending, planning, and leading events to promote and recruit MRC volunteers. Duties include tasks such as event setup, oversight, and breakdown (e.g., tents, tables, informational materials).
Attends monthly, quarterly, or other scheduled MRC meetings to share updates and coordinate program activities.
Prepares, maintains, and organizes documentation for MRC activations, meetings, and trainings.
Analyzes and manages volunteer records within the Volunteer Information Management System (VIMS), assisting with required reports and data quality.
Assists in developing, organizing, and conducting MRC volunteer meetings and trainings on a wide range of emergency preparedness topics.
Supports the Emergency Preparedness Section with related assignments, contributing to the department’s overall readiness for emergencies.
Supports the Emergency Preparedness Section in documenting program activities, assisting in the preparation of grant reports, and ensuring compliance with federal and state funding requirements.
Performs other related work as required.

Education, Qualifications & Experience

Graduation from a two-year college or university with major course work in emergency management, public or business administration, or a related field; 3 to 5 years’ experience in emergency management, public administration, health administration, volunteer management. This role offers a unique opportunity for professional growth and development. English / Spanish bilingual preferred. In lieu of college degree, an additional 2 years of related work may be substituted.

Knowledge, Experience, Skills & Abilities

Considerable knowledge of federal and state funding structures as they relate to municipal government.
Understanding of local, state, and federal public health systems, including emergency operations frameworks such as the National Incident Management System (NIMS) and Incident Command System (ICS).
Ability to maintain confidentiality and discretion.
Ability to establish and maintain effective relationships with government officials, businesses, community partners, and the general public.
Ability to express oneself effectively and persuasively, both verbally and in writing. Must have excellent public speaking and presentation skills.
Previous experience as a volunteer or working with a volunteer organization preferred.
Ability to collect, analyze, and interpret volunteer and program data to inform decision-making and program improvement.
Proficiency with applications such as Word, Excel, and PowerPoint for creating documents, spreadsheets, and correspondence; Canva, CT Responds experience helpful.
Competency in using email clients (e.g., Outlook, Gmail) and calendar applications for scheduling and managing correspondence.
Project management skills including but not limited to meeting deadlines, managing to budget, and problem-solving under pressure.
Ability to quickly learn and adapt to new technologies, applications, and virtual platforms for communication, training, and program management.
Ability to remain calm, focused, and effective in high-pressure or rapidly changing emergency response situations.
Excellent organizational skills with the ability to manage multiple tasks, prioritize effectively, and maintain attention to detail in a fast-paced environment.
Demonstrated ability to work effectively and sensitively in a diverse community, recognizing and respecting cultural differences, and fostering an inclusive environment.

Necessary Special Requirements

Must maintain current Connecticut driver’s license.
May be required to work unconventional hours in the event of a health emergency.

SALARY, BARGAINING UNIT & TERMS OF EMPLOYMENT

This is a Special Fund, "Non-Tested" position. Continued employment contingent upon future funding.

This position is included in a collective bargaining agreement with Local 884, American Federation of State, County and Municipal Employees.

Bargaining agreements available to review HERE.

Special Funded employees shall not be covered by the City pension but shall continue to be covered by Social Security.

The City of New Haven does not sponsor employment visas. All applicants must have current authorization to work in the U.S. without employer-sponsored visa support.

Employment is contingent upon the successful completion of: (1) a pre-employment background check, (2) a pre-employment physical examination, including pre-employment drug screening in accordance with the City’s Drug Free Workplace Policy*, and (3) a 90-day probationary period. Instructions and information on this pre-employment process are included in Conditional Offer of Employment.

Pursuant to the Federal Drug Free Workplace Act of 1988, The City of New Haven has a adopted a Drug Free Workplace Policy. The City of New Haven requires a pre-employment drug test, which includes screening for marijuana.

Selection Plan

Applications will be reviewed by the Department of Human Resources. Applicants must demonstrate that they meet the minimum requirements as listed within the job description; failure to do so may result in disqualification.

It is critical that you complete the application thoroughly, as the information you provide will be used to ascertain if you are eligible to move forward in the selection process. Your application and resume should indicate that you meet the minimum requirements as listed. This information may be used to determine the eligibility list. Submissions may be evaluated prior to a posted closing date, and a hiring decision may be made prior to the removal of the job posting.

Information regarding the employment and selection process can be found HERE.

Please note that the only method of communication with applicants for this position will be by email. You must provide a valid, working email address and you will need to monitor your email, including spam/junk folders, for correspondence from the New Haven Human Resources Department.

We reserve the right to extend an application deadline or close a job posting early to ensure we can attract and identify the best candidate(s) for a position.

Conclusion

To Apply For This Opportunity

Complete your User Registration. You are encouraged to save your Applicant Profile for future use.
You MUST click on the job posting you are interested in, and click Apply or Apply Online from within that posting.
MAKE SURE the job you are applying for is named at the top of the page as you review your application!
Review or modify your application for that position
Click "Ready to Send App" or the "Send" tab; read page and click the attestation
Click "Send to City of New Haven"
You will be redirected to "CONFIRMATION OF EMPLOYMENT APPLICATION SUBMISSION"
You will also receive an email and text, if a number was provided, confirming your submission
If you do not receive this confirmation in the next 24 hours, your application has not been submitted - please contact us at NHJobs@newhavenct.gov

Please Note, your Profile is NOT an application for an open position. After you create your Applicant Profile, you must still click on a Job Title and complete the application as instructed for each position.

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Public Health Emergency Preparedness Assistant