The Position

NOTE: THIS RECRUITMENT IS TO FILL ONE FULL-TIME VACANCY IN THE RECREATION AND COMMUNITY SERVICES DEPARTMENT EFFECTIVE MAY 1, 2025 AND TO ESTABLISH AN ELIBILITY LIST THAT MAY BE USED FOR FUTURE VACANCIES.

Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.

Are you passionate about making a difference in your community? Looking for a career where you have the ability to share new ideas and be a part of an exciting and diverse team? Do you want to be a part of a growing team and take part in building new facilities and enhancing amenities? If so, the City of Ontario has the perfect position for you!

The Recreation & Community Services Department is searching for a recreation professional to join the team as a Recreation/Community Services Manager. The Recreation/Community Services Manager is an integral member of the department and agency leadership team and plays a key role in developing and supporting community-based programs which encourage, provide and support enhanced recreational, educational, cultural, and healthy city programs, policies and activities. The incumbent will possess strong management and leadership skills in the areas of program administration, event management and marketing, with experience in developing community partnerships, building coalitions, and fostering long-term relationships with community stakeholders. It is distinguished from the Recreation/Community Services Director by the latter’s management and responsibility of directing and administering all aspects of the Recreation/Community Services Department.

The Community Life and Culture Agency

The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Recreation & Community Services, Library and Museum Departments as well as the Arts & Culture program.

The City of Ontario’s Recreation & Community Services Department provides opportunities for wholesome, year-round public recreational services for every age group. Through a comprehensive array of programs and events, the Department continually strives to meet the City Council’s goal to provide enhanced recreational, education, and cultural activities to the community. The Department operates six community centers, senior center, provides programming in over thirty parks, three dog parks, and a municipal golf course.

The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Management Services, Community Life & Culture, Community Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,500 full-time and 300 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.

The City‘s vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario’s 2024 State of the City video by clicking on the link below as well as other links to learn more about the City.

State of the City The Ontario Plan

Smart Ontario Downtown Ontario

Examples Of Essential Functions

Manages, plans, organizes, and directs the operations, activities, facilities, programs, and special events for multiple areas within the Recreation & Community Services Department.
Participates in the development and implementation of departmental goals, objectives, policies, and priorities.
Monitors and evaluates the efficiency and effectiveness of programs and service delivery methods; analyzes community recreation needs.
Identifies and implements opportunities for improvements; reviews new program recommendations and implements programs that will encourage and support community services by enhancing recreational, educational, cultural, and health focused programs and activities.
Supervises and directs the activities of staff including employee selection, work assignment, performance evaluation, employee development, disciplinary action, and complaint resolution.
Plans, directs and reviews the work plan for assigned recreation programs and services; delegates work activities, projects and programs; monitors and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
Manages, develops, and participates in the administration of the Department's budget; ensures resources are allocated properly and expenditures are monitored for budgetary compliance.
Develops or directs the preparation of grant proposals, corporate sponsorships, donations, and other fundraising opportunities to fund services and programs; participates in the pursuit of alternative funding sources to support assigned programs; monitors funds received from outside funding sources.
Collaborates and develops partnerships with and among community organizations, schools, various agencies, and City staff to expand and increase service delivery and promote Department programs, events, projects, resources, and services.
Directs the preparation and coordination of public outreach activities and materials to promote programs and services.
Prepares and presents a variety of reports and presentations to City administration, City Council, commissions, boards, and other community groups.
Coordinates capital improvement projects with other divisions and departments as it relates to the function and programming of assigned facilities and projects.
Negotiates and administers contracts for services; prepares bid documents and contract specifications; evaluates and monitors contractor and vendor performance.
Monitors current trends by participating in professional organizations; researches developments related to recreation operations and incorporates new developments into programs as appropriate.
Provides guidance in responding to and resolving public inquiries; resolves more complex complaints and inquiries.
Participates in emergency response management.
Performs other related functions as assigned.

Knowledge Of:

Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff, either directly or through subordinate levels of supervision.
Principles and practices of public administration and contract management.
Recreation and Community Services programs.
Research methods and report writing techniques.
Principles of team building and program management.
Data tracking and performance measurement.
Local government organizational structure, functions and management practices as applied to the development, analysis, and evaluation of programs and operational needs of the assigned program areas.
Principals and techniques of budget management, process and controls.
Recreational, cultural, age-specific, and social trends within the community.
Modern office practices, methods, computer equipment and computer applications.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
Techniques for providing a high level of customer service by effectively handling the public, vendors, contractors and City staff.

Ability To:

Supervise, train, coordinate and evaluate the work of staff and/or contractors.
Recommend and implement goals, objectives, and practices for providing effective and efficient services.
Exercise sound judgement and demonstrate initiative.
Analyze, interpret and present administrative and technical information effectively.
Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
Communicate clearly and concisely both orally and in writing.
Develop and implement goals, objectives, policies and procedures.
Develop and maintain effective working relationships with elected officials, community organizations, local government agencies, non-profits, commission members, other City employees and the general public.
Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
Use English effectively to communicate in person, over the telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
Establish and maintain a variety of filing, record keeping, and tracking systems.
Understand local community problems and recommend feasible solutions.

Qualification Guidelines

Education

Equivalent to a bachelor's degree from an accredited college or university in Recreation, Physical Education, Public Administration, or a related field.

Experience

Five years of progressively responsible supervisory or management experience related to recreation and community service programming and operations including two years of supervisory and administrative responsibility.

Licenses

Valid Class C California driver’s license at time of appointment.
Acceptable driving record at the time of appointment and throughout employment.

Desirable

Master's degree in recreation, public administration, or a related field.
Bilingual in Spanish.

Supplemental Information

How To Apply

Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:

List any relevant experience and education that demonstrates that you qualify for the position.
List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
Separately list each position held, including different positions with the same employer.

A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.

NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification

If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035.

Supplemental Questions

To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.

Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.

Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.

Email Notices

Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.

Frequently Asked Questions

If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.

The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here www.ontariocityemployees.org.

Employees in this classification are represented by the Ontario Association of Management Employees (AOME). For a list of benefits for AOME employees please click here 2024 DH and AOME Benefit Summary.

01

INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be used in the evaluation of your qualifications. Detailed responses should be provided in order to ensure that your qualifications are properly considered. If the item does not apply, please enter N/A. By continuing you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.

I understand the above statement.

02

All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification. If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035. Please indicate that you have read the statement above by selecting "Yes."

03

Which of the following best describes your highest related level of education? (Note: Your education must be clearly detailed in the education section of your application.)

High School Diploma or Equivalent
Some College Coursework, No Degree
Associate's Degree
Bachelor's Degree
Master's Degree
Doctorate Degree
None of the Above

04

In the space provided below, please indicate your college degree field of study. If not applicable, type N/A. (Note: Your education must be clearly detailed in the education section of your application.)

05

Do you possess five years of progressively responsible supervisory or management experience related to recreation and community service programming and operations including two years of supervisory and administrative responsibility?

06

Please briefly list related work experience by including the following: 1. Employer Name 2. Position Title 3. Employment Dates 5. Job Functions/Areas of Responsibility. If you answered "No", please type N/A

07

In 500 Words or less, please describe in detail your experience in managing recreation/community services operations.

Required Question

City of Ontario

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Recreation/Community Services Manager