Overview

The Deputy City Manager will be a critical member of the Executive Management team and provide leadership through collaboration, teamwork and active involvement in the management of the City government. The Deputy City Manager may be assigned supervision over departments/divisions and programs including but not limited to managing the City’s public information program and economic development program. The Deputy City Manager will be a strong relationship builder with the ability to work with and gain respect among the city leadership team and with the community. The ideal candidate will be a seasoned manager, a team player and a self-directed problem solver.

The Deputy City Manager will be assigned to provide economic development leadership for the City. This includes spearheading efforts to cultivate a thriving local economy through leading innovative initiatives to ensure long-term economic sustainability, foster growth, and create a prosperous environment for businesses and residents alike. A key duty will be to provide business liaison services to our business community and represent the City on regional economic development efforts such as the visitors bureau, chamber of commerce, and small business development organizations.

This position will be also be assigned to serve as the City’s public information lead, this position will coordinate and implement the City of Pacific Grove’s public information program to residents, businesses and visitors. Crafting and executing communication strategies that enhance transparency, engage the community, and promote civic participation. This will include working with various departments to ensure clear, consistent, and compelling messages across all channels, from media relations to digital platforms. The goal of the program will be building trust and fostering a stronger connection between the City and its residents.

Classification Description

Under the general direction of the City Manager, the Deputy City Manager is responsible for planning, organizing, administering and directing activities of the City Manager’s Office and various City-wide programs and special projects; organizes city-wide subject area strategies in conjunction with other government agencies, safety agencies, community stakeholders and non-profit community-based organizations; acts as a City liaison with external agencies, boards and committees; may serve as interim department head for city departments; may perform the functions of the City Manager in the absence of the City Manager.

As defined under the Americans with Disabilities Act, essential functions may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer.

Responsibilities

The duties below are examples of the work typically performed by employees in this classification. Essential duties and responsibilities may include, but are not limited to, the following:

As a member of the City Management Team, assists the City Manager in carrying out the vision of the City through the overall administrative and policy planning process.
Participates in the development and implementation of City-wide goals, objectives, strategic planning and funding strategies, policies and procedures.
Serves as resource to City Departments; confers with departments on initiatives, programs and projects; assists with strategic planning and ensuring policy/procedure consistency with City goals and objectives; assists with the development of alternative solutions, recommendations and implementation.
Assists in the innovation, implementation and monitoring of goals, objectives, policies, priorities, procedures, and performance measures for continued organizational excellence.
Participates in developing and monitoring the City’s strategic plans and integration with the annual budget preparation process.
Develops and manages specific subject area details for a section(s) of the City strategic plan – e.g., economic development, cannabis business program and city communications. Identifies and implements strategic, short and long range planning and programmatic frameworks to achieve subject area strategic plan.
Represents the City and department(s) in meetings with community organizations, the public, private organizations, businesses, boards, commissions and other government agencies; provides staff support to City Council subcommittees and City Council advisory bodies.
Assists the City Council in its intergovernmental relations and acts as liaison with other governmental jurisdictions, as needed.
Provide assistance and guidance to businesses regarding City and outside agency programs and services.
Analyzes data, demographics, and industry trends to identify opportunities and challenges for the city and prepares reports.
Markets, monitors, and evaluates the performance of programs and projects including the Cannabis Business Program.
Creates and implements communication strategies and plans. Leads the City's social media program. Develops and produces engaging content for websites, social media, newsletters, press releases, and other publications.
Builds and maintains relationships with media outlets and community partners.
Conducts outreach programs and public meetings.
Assists the public with inquiries and problems on a wide range of issues.
May supervise and provide administrative direction to assigned divisions and staff.

Typical Qualifications

Bachelor’s degree in Public Administration, Business Administration, Communications, Marketing, or closely related field in the specified program; AND four years professional program experience, in the specified program; OR an equivalent combination of education, training, and experience. Master’s degree in Business Administration, Public Administration or related field, and accreditation in Public Relations (APR) with the Public Relations Society of America is desirable, but not required.

Knowledge Of

City organization, operations, policies, and procedures
State and federal laws, statutes, rules, codes, and regulations governing assigned program area
Principles and practices of public sector administration, records management, and effective customer service practices
Principles and practices to provide an effective public information program.
Principles and practices of public relations, community outreach, and engagement.
Principles and practices of communication methods and marketing techniques.
Basic research, analysis methodology, and assessment tools.
Marketing and social media layouts and graphics.
Marketing and social media, web design, and graphic/visual presentation methods.
Planning and preparing media releases, social media posts and other forms of communication.
Knowledge of techniques for effectively representing the City with governmental agencies, community groups and various business and professional organizations.
Principles and methods of contract administration.
Budget preparation and administration.
Grant-funded project management accounting systems and documentation standards.
Principles and practices of effective supervision.

Skilled In

Interpreting and applying federal and state rules and regulations, and City policies and procedures.
Analyzing issues, evaluating alternatives, and developing recommendations and strategies.
Analyzing City needs and developing strategies to meet future needs.
Analyzing problems, resolving disputes and grievances, and recommending effective solutions.
Analyzing and interpreting procedures, policies, and methods.
Conducting research, analyzing results, and writing reports on programs and procedures.
Assessing and prioritizing multiple tasks, projects, and demands.
Preparing, maintaining, and reviewing records, reports, and documentation.
Evaluating workflow, and assessing and prioritizing multiple tasks, projects, and demands.
Maintaining confidentiality regarding sensitive information.
Using initiative, independent judgment, tact, and prudence within established procedural guidelines.
Operating a personal computer utilizing standard and specialized software.
Establishing and maintaining effective working relationships with co-workers and the public.
Communicating effectively verbally and in writing.

Supplemental Information

A valid California State Driver's License in good standing is required to drive on City business/vehicles. Certification relating to assigned program area may be required.

CONDITIONS OF EMPLOYMENT

Must be willing to attend evening or weekend meetings and/or critical events and activities, as appropriate.
This position has a critical role for the City in the preparation for, during, and in recovery from physical disasters and other emergency incidents.

Other Considerations

This position's benefits and compensation is outlined in the Department Head's Compensation and Benefits Plan.
The City of Pacific Grove does not participate in Social Security.
The duration of the eligibility list is 14 months unless abolished by Human Resources. Eligibility lists established from this recruitment may be used for full-time, part-time and limited term positions.

Full-time employees are eligible for all benefits listed below. Less than full-time employees may be eligible for pro-rated benefits depending on the bi-weekly hours worked.

Health Insurance: Medical, dental and vision insurance coverage offered to employees and dependents.
Life Insurance: $75,000 death benefit
Supplemental Short Term and Long Term Disability Plans
Participation in State Disability Insurance
Holidays: Paid Holidays and floating holidays
Paid Time Off (PTO)
Flexible Spending Accounts: Voluntary health care or dependent care flexible spending accounts
PERS Retirement: Employer/Employee shared contributions.
Deferred Compensation Plan: Voluntary participation in a 457 deferred compensation plan with up to $100 per pay period employer match
Employee Assistance Program (EAP)
The City does not participate in Social Security except for the mandatory Medicare Program

Benefits are subject to change and do not constitute a contract.

City of Pacific Grove

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