This temporary analyst position supports programs within the Transportation Department’s Mobility Strategy and Infrastructure Division. Primary responsibilities include supporting shared mobility operations and systems. Other duties include assisting in infrastructure project development for safety and mobility improvements along the city’s existing network. The role also supports public education/outreach, light procurement support, and provides secondary support to corral rollout as needed.

About You:

We're looking for a team player who is excited about supporting access to transportation mobility options for Raleigh residents and visitors alike. We're all about being innovative, customer-focused, and ensuring everyone benefits. In this role, you'll be a self-starting go-getter with strong communication and collaboration skills. Most importantly, you'll take pride in your work and contribute to creating a program that continuously expands access for Raleigh residents and visitors to more transportation options.

About Us:

We foster a collaborative, inclusive work environment where everyone feels valued and contributes to expanding safe, reliable transportation options across Raleigh. In this role, you'll be part of the Mobility Development team and Vision Zero team, playing a key role in shaping how residents and visitors move through the city via shared scooters and bikes. It's a chance to work alongside a dedicated team and directly impact access, safety, and sustainability in Raleigh's mobility support programs.

This is a part-time, temporary role that will not exceed 1,000 hours worked per year.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Support daily program functions that directly contribute to infrastructure safety project development and implementation.
Assist in field visits by collecting measurements, documenting conditions, posting outreach materials during different stages of project development
Digitize, maintain, and audit mandatory parking zones using the City's geofencing platform, coordinating with Special Events and operators to keep zones accurate around events
Monitor daily parking compliance through recurring field audits in downtown and known problem corridors, and coordinate signage responses where issues persist
Conduct regular compliance reviews with micromobility operators (including bi-weekly evaluations via Populus) to track performance and drive continuous improvement
Serve as a point of contact for operators, maintaining consistent communication and documentation across geofencing, events, and compliance touchpoints
Support public education efforts, including social media content and outreach materials to inform riders and residents about program rules
Provide secondary support for corral installation logistics and operator procurement/contracting as needed
Collecting counts by watching camera footage at intersections, directly contributes to updating turning movement counts

Education and Experience:
Bachelor’s Degree in Public Administration, Planning, Sustainability, or a related field; less than 1 year experience in public administration, sustainability, or a related field

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Preferred Requirements:

Research and data review skills, with attention to detail when working with historical information
Experience with GIS tools (e.g., ArcGIS) is a strong plus
Interest in transportation, sustainability, urban planning, or public service

Knowledge of:

City policies and procedures
Applicable federal, state, and local laws, codes, regulations
Standard practices, methods, tools, and materials of assigned work
Specialized equipment of assigned program area
Principles and practices of criterial thinking and analysis
Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skills in:

Interpersonal and social skills, with the ability to collaborate with a wide range of partners and stakeholders
Using Microsoft Office Suite (Word, Excel, Outlook)
Preparing technical reports, documents, and presentations
Interpreting professional engineering theory, techniques, practices and procedures
Conducting research and data analysis
Public speaking
Verbal and written communication
Planning, researching and analyzing data for process improvement
Coordinating deadlines and prioritizing competing demands
Monitoring, evaluating, and reporting financial activities, operational data, and information systems
Providing informative and knowledgeable customer service

Ability to:

Work in both a desk-based role and in-field activities (e.g., walking downtown for observations and site visits)
Work independently while also collaborating effectively with a small, cross-functional team
Use online software platforms, including mapping or geofencing tools (training provided)
Organize and maintain documentation, data records and files
Manage multiple concurrent planning and implementation efforts to completion and on schedule
Take measurements for various transportation assets
Use various industry specific computer programs (e.g. Computer aided drafting (CAD), GIS mapping, and traffic microsimulation software)
Liaise with customers and internal departments

ADA and Other Requirements:

Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:
Work is typically performed in an office or similar indoor environment.

Work Exposures:
Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

City of Raleigh North Carolina

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