Now Hiring: IT Coordinator

The dynamic municipality of Robbinsdale, Minnesota is seeking a motivated and skilled IT Coordinator to oversee and manage all technology-related operations and systems within the organization. As an IT Coordinator, you will play a critical role in ensuring the smooth and efficient operation of IT infrastructure, supporting staff, and maintaining secure and reliable technology systems. This is an exciting opportunity to contribute to the growth and success of a community-focused organization while working in a collaborative and engaging environment.

If you are passionate about technology and problem-solving, and enjoy working in a fast-paced and evolving setting, we invite you to apply for this key position!

Department: Finance
Reports To: Finance Director
Supervisory Duties: Yes
FLSA Status: Exempt
Benefits: Yes
Union Status: Non-union

Position Objective:
Manages all IT functions including hardware, software, network systems, servers, security, inventory, and budget.Professional/Technical Duties and Responsibilities:

Project management of all IT projects, systems, development, software conversions, and hardware implementations.
Responsible for fiber network and server management for the City.
Serve as Local Agency Security Officer. Ensure network and email security policies are followed and security systems are up to date.
Install and maintain hardware, software, mobile devices and other devices throughout the city.
Maintain necessary documentation for inventory, fiber and network diagrams, and any other IT changes or processes.
Troubleshoot and resolve IT help desk issues related to all aspects of the organization.
Recommend, prepare budget, and purchase IT hardware and software and related services.
Responsible for installing, maintaining, and documentation of network phone system and equipment, City cell phones, and other telecommunications systems.
Perform other job-related duties as assigned.

Supervisory Duties and Responsibilities:

Supervises IT Technician including hiring, performance management, assigning tasks and directing work.

Knowledge, Skills, and Abilities:

Knowledge of network and server environment management.
Ability to build strong relationships with vendors and contractors.
Extensive knowledge of IT security best practices.
Knowledge of project management and budgeting practices.
Ability to effectively supervise direct report(s).
Ability to analyze problems, troubleshoot, and recommend and implement short and long term solutions to technology issues.

Education and Experience:

Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related degree. Up to two years of experience may be substituted for education.

Preferred Training and Experience:

Network or server certification (e.g. Cisco)
Other relevant IT certifications

Work Environment:
The majority of the Information Technology Coordinator's work is accomplished sitting at a desk. Some of the position's work is performed in other City buildings. Some work may be performed from home.

Essential Physical Requirements:
The physical demands are those encountered while performing the listed essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, stand, walk, use hands to move equipment, reach with hands and arms, balance, stoop and kneel. Must be able to use proper lifting technique. Moderate to heavy lifting up to 50 pounds and carrying are required.

City of Robbinsdale

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Information Technology Coordinator