Under general supervision of the Community Development/Public Works Director, this position performs a variety of responsible and complex clerical and administrative support to the Community Development and Public Works Departments. Provides information and assistance to the public on a frequent basis, including general front office customer service, and City staff, and elected and appointed officials. Assists other administrative support staff members as needed.

The first round of application review is scheduled for the week of February 23, 2026.

Provide clerical and administrative support to the Community Development and Public Works Departments;
Maintain calendars, schedules meetings and may assist with conference and travel arrangements;
Serve as support to various appointed Commission and Committees including agenda preparation through electronic system, meeting coordination and communication with assigned staff and Commissioners and Committee members; ensures all members have Agenda and related materials timely for scheduled meetings.
Attend Planning and Parks and Activities Commissions meetings and Traffic and Safety Committee meetings and prepares Minutes in a timely manner using electronic system;
Respond to basic planning and public works inquiries from public;
Receive visitors and telephone calls on behalf of Community Development and Public Works Departments;
Complete Public Work service requests as needed;
Serve as secondary front office support staff member;
Maintain filing, records, databases for planning and public works;
Prepare correspondence and arranges publication, organizes materials for approval and signature, posting and mailing of official legal and public notices for public meetings under the regulations of State and Federal Laws and City procedures, as needed;
Prepare, types and proofreads a variety of reports, letters, memoranda and forms, including documents of a confidential or sensitive nature; reviews documents for completeness, accuracy, formatting and compliance with policies and procedures;
Compose routine and non-routine correspondence for approval of departmental staff;
Perform bookkeeping of environmental deposits;
Administer and update departmental items on City website;
Administer and update GIS;
Processes re-roofing permits;
Administer False Alarm and Alarm Permit programs;
Administer right-of-way and commercial banner programs;
Maintain City Council Chambers reservation schedule;
Perform related work as required.

Education and Experience:
Any equivalent combination of training, education and experience, which provides the individual with the required knowledge, skills and abilities to perform the job. To include:

High school diploma/GED (required)
Some college course work (preferred)
At least three (3) years of clerical/administrative support experience
Prior experience within a Planning or Public Works Department or municipal setting is highly desirable.

Job-related Certifications/Licenses:
Must possess a valid California Driver's License with a safe driving record.
Typing Certification at 75 wpm preferred.

Knowledge of:

Modern office procedures and methods including computer equipment, word processing, spreadsheet, database, graphic presentations, basic website management and other needed specialized software and web-based applications, and internet and electronic communication;
Ability to type with accurate spelling and grammar;
Operate standard office equipment;
Business letter writing and the standard format for reports and correspondence;
Organization and function of public agencies, including the role of an elected City Council and appointed boards and commissions (desired);
Applicable codes, regulations, policies, and technical processes and procedures related to the department to which assigned (desired);
Online agenda management software (desired);
Business arithmetic and basic statistical techniques;
Basic principles of record keeping and filing procedures;
Techniques for dealing effectively with a high-level of customer service with the public, vendors, contractors, and City staff, in person and over the telephone.

Ability to:

Perform and carry out a variety of complex clerical and administrative support tasks;
Plan, organize, and prioritize projects and tasks in order to help department staff meet deadlines;
Type equal to or greater than 75 wpm;
Prepare and maintain accurate and precise written documents such as notes, Minutes, reports, records, forms and correspondence;
Communicate clearly and concisely, orally and in writing; understand and follow oral and written instructions;
Use proper English, spelling, grammar and punctuation;
Perform basic arithmetic computations with accuracy;
Be present and in person during regular working hours;
Attend meetings outside of regular working hours;
Work under pressure with strict deadlines;
Maintain professionalism, courtesy and composure at all times, including stressful situations, and handle disputes and complaints in a calm manner
Evaluate situations, identify problems, and exercise sound judgment within established guidelines;
Establish and maintain a positive and effective working relationship with staff, city officials, civic groups, members of the community and other agencies;
Work effectively in a team environment; and,
Serve as emergency services worker in the event of an emergency

Must clear LiveScan fingerprint (background) check.
Must pass Pre-placement physical exam.
Must clear E-Verify process.Physical Requirements:
Moderate; Typical office setting with prolonged periods of sitting; may require some driving to different locations; Performs work involving lifting, pushing and/or pulling of objects which may weigh up to 25 pounds; Intermittently twist to reach office equipment; write or use a keyboard to communicate through. General use of standard office equipment, including a computer and computer screen for extended periods of time. Intermittently twist to reach office equipment; bend, squat and kneel when filing; walk and stand when operating office equipment; write or use a keyboard to communicate through written means; hear and talk with the public; file papers and reports. Required to attend evening meetings. Ability to be present at work during normal business hours. Ability to hear and speak to communicate in person or over the telephone. Must be able to handle stressful situations.

The City of Rolling Hills Estates is an Equal Opportunity Employer and will provide reasonable accommodation in accordance with applicable state and federal law and City policy. Please contact Human Resources for more information or to submit a request for reasonable accommodation.

City of Rolling Hills Estates

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