Under general direction, is responsible for the planning and conducting of media and community relations programs designed to promote and market the Department of Human Services initiatives, including homelessness initiatives, through various communications media. Working conditions are primarily in an office environment. Exercises functional supervision over assigned staff.

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This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
City Tower; 100 W. Houston St., San Antonio, TX (78205)

Work Schedule
7:45 a.m. - 4:30 p.m., Monday - Friday

Manages leads and motivates assigned staff.
Identification and development of current/emerging trends to drive sales and/or marketing goals and disparities within the department.
Suggests and implements management solutions to address new or ongoing challenges faced by the City organization, including marketing and communication deliverables for the homeless response system.
Oversees coordination between members of the management Team and between departments throughout the duration of communication projects.
Prepares and delivers presentations to City Manager, Management Team, and Department Directors; coordinates and prepares reports and correspondence in response to requests for information from City Manager's Office, Mayor, and City Council Offices; prepares City Council agenda material such as ordinance memorandums and presentations
Serves as department representative at conferences and meetings.
Identifies target audiences to develop appropriate marketing and/or sales efforts.
Manages budget and resources, analyzing results, marketing and/or sales strategies.
Reviews, evaluates and designs long range departmental marketing and/or sales efforts.
Manages in conjunction with the Information Technology Department staff, resources in communication and business information, covering publication, print, video and website.
Designs advertising programs.
Manages and coordinates projects and activities between members of the Management Team, various departments, public agencies, and/or private sector representatives
Designs programs to influence increased attention to the assigned market area.
Performs related duties and fulfills responsibilities as required.

Bachelor's Degree from an accredited college or university.
Five (5) years of experience in the areas of marketing, management, association management, hotel management or tourism.

Preferred Qualifications

Experience with Adobe Creative Cloud or Suite (such as InDesign, Photoshop, Acrobat, etc.).
Five (5) years' experience in marketing, communications, advertising, or a related field.
Knowledge of local City Programs.
Experience managing communication plans for mission-driven organizations.

.Applicant Information

If selected for this position, official transcripts, diplomas, certifications and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Knowledge of principles and practices of marketing, promotions, public and media relations.
Knowledge of administrative aspects of sales and/or marketing.
Knowledge of principles and practices of visitor advertising and promotion.
Knowledge of local attractions.
Knowledge of supervisory and managerial procedures, techniques and methods.
Knowledge of advertising terminology, procedures, practices and methods.
Knowledge of principles and practices of budget preparation and administration.
Skill in utilizing a personal computer and associated software programs.
Ability to operate a computer keyboard and other basic office equipment.
Ability to negotiate and administer contractual agreements.
Ability to exercise initiative, judgment and diplomacy.
Ability to formulate new techniques and strategies for more efficient operation.
Ability to communicate clearly and effectively.
Ability to make public speaking appearances.
Ability to establish and maintain an effective working relationship with employees, management and the general public.

City of San Antonio

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