The City of Sheboygan is seeking a Marina Manager to serve at Harbor Centre Marina. This is a year round, full time position working Monday-Friday with alternating weekends. If you have a passion for boating, the marina industry, and public service, APPLY TODAY!

The Department of Facilities and Operations is responsible for the City’s physical spaces, including buildings, grounds and infrastructure. This department ensures that these spaces are safe, comfortable, efficient, and sustainable, while also supporting the organization’s objectives. Maintaining the cleanliness of the facilities and surrounding grounds is of the upmost importance, while providing a friendly and welcoming atmosphere.

Under the direction of the Director of Facilities and Operations, the Marina Manager directs, supervises, and is responsible for the daily operation of the Harbor Centre Marina, ensuring that programmatic and maintenance objectives are accomplished. This position supervises and coordinates the work of other marina personnel and seasonal staff. The Marina Manager provides a high level of customer service when working with boaters and slip holders. Duties include leasing and renting of boat space, collection of lease/rental fees, seasonal and daily docking reservations, gasoline sales, enforcing marina rules, and assisting boat owners with proper boat handling, mooring, or other assigned functions within the City facilities. The Marina Manager must be available to work alternating weekends during the Marina’s open season (May through October);to work events; and to report for emergency call-ins as needed. It is imperative that job duties are performed with respect, integrity, objectivity and in the best interest of the City. All City employees are expected to be honest and truthful at all times.Essential Responsibilities:

Oversees the daily operation of the Harbor Centre Marina. Oversees the operation of public launch ramps and fish cleaning stations.
Develops and implements the annual marina budget and business plan including all marina operating budgets, marketing plans, special events programming, staffing plans, etc. Develops strategic marketing and sales initiatives to ensure business growth and community awareness.
Ensures effective control of revenues and expenditures and operating results and takes corrective action to guarantee achievement of Marina goals and objectives.
Responsible for assigning transient or daily moorage, leasing and renting of boat space, and collection of payment.
Manages monetary transactions and performs daily sales reconciliations.
Develops and implements work schedules; supervises the activities of personnel engaged in carrying-out Marina objectives, policies, procedures, rules, and regulations. Manages all employees effectively and in accordance with established Human Resource polices, performs regular performance reviews and holds regular staff meetings.
Interviews, hires, and trains marina staff. Assigns and directs work, appraises performance and issues discipline.
Inspects marina facilities; ensures that maintenance, repairs, and custodial needs are completed properly.
Serves as a liaison between the City Council and marina customers; attends Common Council meetings as required in order to speak on marina issues, and to provide reports and updates as requested.
Demonstrates exceptional internal customer service when working with other City departments to coordinate special events and activities involving the marina and/or marina staff.
Provides a high level of customer service to marina tenants and the public.
Once trained, is proficient at using the marina’s various systems, including dockside transaction processing, reservations, fleet management, inventory management, etc.
Maintains proper records as required including, but not limited to, weekly, monthly and annual sales reports, opening and closing inventory, list of seasonal boaters with name and payment information, list of transient boaters, list of seasonal pass holders, pass numbers, etc.

Possession and maintenance of a valid driver’s license required.
Possession and maintenance of a valid Wisconsin boating license required.
High school diploma or equivalent required. Associate’s Degree in Business Administration, Hospitality, or similar filed preferred.
Minimum three (3) years supervisory experience required.
Minimum three (3) years of previous experience managing a marina preferred.

Exceptional customer service skills.
Regular and punctual attendance.
Strong interpersonal, communication, and organizational skills and a strong sense of responsibility and initiative.
Ability to plan, organize, assign, supervise, and inspect the work of subordinates.
Ability to coordinate and participate in a full range of marina operations, maintenance and repair services and activities.
Ability to communicate effectively in both written and verbal form with a variety of city personnel and members of the public, and to maintain effective working relationships with other staff, contractors, and participants.
Ability to work independently in a fast-paced environment with frequent interruptions.
Knowledge of principles and objectives of municipal marina management and operation laws, ordinances, rules and regulations.
Knowledge of methods, practices and equipment used in marina maintenance services and activities.
Ability to maintain detailed records and to prepare and present reports.

Ability to work a varying shift that includes mornings, weekends, and holidays. Accessible to marina staff when not on duty.

Post Job Offer Requirements:
Job offers for this position are contingent on the individual passing a background check.

Work Environment:
The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
This position requires the ability to work outdoors in all weather conditions. Above average physical strength and stamina are required while performing the duties of this job. The employee is regularly required to stand, walk, bend, and handle materials which may range from 50 -75 pounds for limited periods. This work also requires lifting, standing, walking and reaching for long sustained periods.

The position also requires the ability to perform tasks related to motions of the hands, legs, and back. The employee frequently is required to work outdoors in all climatic conditions and will experience some exposure to disagreeable features requiring the appropriate use of Personal Protective Equipment (PPE). The employee is occasionally required to work evenings and long hours and be able to respond to call-ins after normal hours.

City of Sheboygan

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Marina Manager