The City of Sweet Home values trustworthy employees with a positive attitude who are willing to offer great service, are committed to customer satisfaction and actively support and uphold the City’s mission and values. Professionalism, tact, and strong interpersonal skills are important to be an effective and efficient team member. Day to day responsibilities are unique to each role but contribute to a common direction and a collaborative work environment. Regular attendance is essential for continuity, productivity and success. Practicing good judgement which exemplifies integrity is essential. Employees are to be responsible and accountable for their work and treat others in a respective and supportive manner. The City encourages employees to develop themselves professionally and personally.

Under supervision of the Director of Library Services performs circulation functions and basic clerical activities in support of library services; provides basic information about materials, programs and services; participates in the planning and executing of children’s programs.

This position is 20 hours per week: Tues-Thurs 1-6pm, rotate Fri/Sat 10am-3pm.

Benefits are pro-rated based on hours worked.

The duties listed here are intended for illustration. The omission of any assignment does not exclude it from the position.

Answers basic questions about Library policies, facilities, and resources and explains Library rules and procedures by phone or in-person.
Performs various circulation duties, including checking library materials in and out and patron registration using the library computer system.
Performs opening and closing procedures including retrieving all materials from the book and DVD drops, checking the material in and printing routing slips.
Resolves overdue problems and checks returned materials for damage. Resolves overdue and damage issues with patrons.
Collects monies for overdue, lost, and damaged items and correctly makes change.
Demonstrates or assists in training library customers in the use of the online catalog.
Searches for and locate items requested by patrons; answer basic reference questions; assist patrons in use of library services, including electronic resources, public access computers, printing and photocopier.
Participates in the planning, execution and promoting of library programs and special events.
Shelves books and other materials.
Maintains regular job attendance and adherence to working hours.
Develops and sustains positive, cooperative team-oriented working relationships with supervisor, coworkers, other city employees, and volunteers.
Follows all safety rules and procedures.
Ensures building security.
Maintains proficiency by attending trainings, webinars and workshops as required.
Maintains work areas in a clean and orderly manner.
Represents the Sweet Home Public Library in a positive, responsive manner to the public, to volunteers and patrons.
May on occasion, operate a motor vehicle to attend training or courier materials.
Performs other duties as assigned.

Essential duties require the following physical abilities and work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position the employee is required to sit, stand, walk, bend, kneel, stoop, communicate, reach, grip, push, pull, and manipulate objects.
The position requires mobility including the ability to move materials unassisted weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc.
Manual dexterity and coordination are required more than 50% of the work period while operating equipment such as computers and other standard office equipment.
The position requires the ability to identify colors.
Ability to stand at a workstation for extended periods, the employee will typically perform in an office environment under usual office working conditions.
The noise level in the work area is typical of most office environments, with some telephones, personal interruptions and background noises, and also includes exposure to alarms and frequent voice conversations.
Near visual acuity to read printed materials and computer screens.
Occasional ability to lift, carry, and put away parcels weighing up to 34 pounds each.
An employee in this position regularly interacts with the general public and performs some work in crowded areas.
Work is performed in a library environment and includes exposure to dust, chemicals, and inks about 20% of the work period.

Knowledge of:

Applications of automated library circulation systems
Standard library practices and procedures, including circulation and cataloging
Record keeping principles and procedures
Basic arithmetic principles and cash handling
Modern office practices, methods, and computer equipment and applications
English usage, spelling, vocabulary, grammar, and punctuation

Ability to:

Exercise good judgment, courtesy and tact with the public
Operate relevant computer systems, including hardware, software and office machines
Communicate effectively, both orally and in writing, using proper grammar and spelling in the English language
To provide services and support to varying individuals and groups
Requires the physical ability to perform the essential job functions
Apply policies and procedures
Effectively communicate clearly, tactfully, and courteously
Communicate effectively and professionally with diverse audiences, including the public and City personnel at all levels
Resolve conflicts and maintain harmonious working relationships throughout the organization and with other agencies and departments
Maintain regular job attendance and adherence to working hours
Operate computers, telephone, keyboard, monitors, eBook-readers, projectors, mouse, calculators, printers, and other standard office equipment.

One (1) year of library or general clerical experience that includes public service experience required.

City of Sweet Home

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