THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

BEHAVIORAL HEALTH AND SOCIAL SERVICES BRANCH

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: NOVEMBER 11, 2026, at 5:00 PM

SALARY INFORMATION

$3,425 - $4,372 APPROXIMATE MONTHLY* / $19.76 - $25.22 APPROXIMATE HOURLY*

This position is in the United Public Employees of California – General bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

The salary range consists of six (6) salary steps, with approximately 5% between each step. Newly hired employees are appointed at Step A of the assigned salary range. Employees are eligible for a merit-based salary increase from Step A to Step B after six months of satisfactory service. Thereafter, employees may be eligible for annual merit-based step increases, beginning one year from the Step B effective date, until they reach the top step of the salary range.

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

Children’s Services encompass the services that help ensure children’s mental and physical well-being are protected and safe. The Child Welfare division of the branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives such as the removal from their caregiver due to alleged abuse and neglect. This division also works within the confines of the Dependency Court to reunify families when and where they can demonstrate appropriate change to meet the safety needs of their children. The branch also encompasses children’s mental health teams which work in conjunction with the Child Welfare division along with community providers to ensure that the youth that are being served are having their mental health and substance use challenges addressed. This branch also works with juvenile justice and education to coordinate services for clients.

Adult Services focuses on services to support people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis line, social rehabilitation residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.

ABOUT THE POSITION

Performs specialized and responsible office support work that requires knowledge of legal terminology and legal clerical procedures; and performs related work as required.

DISTINGUISHING CHARACTERISTICS

Working under general supervision, incumbents are expected to be fully qualified and able to perform a wide range of legal office support work. They work with a higher level of independent responsibility for precision and accuracy in producing notices and documents identified with legal matters and proceedings.

IDEAL CANDIDATE

The ideal candidate will have two years clerical experience. This candidate will have good working knowledge of and experience in the legal arena and with programs such as Microsoft Word, Excel, and Outlook. They will have knowledge of legal terminology, forms, and documents. They will have experience working with the court system and legal partners. This candidate will have knowledge of how to complete legal documents and filings with the court. They will have the ability to perform difficult legal clerk duties involving the use of independent judgment, be able to organize their work effectively to meet critical deadlines. This candidate must have a friendly and outgoing demeanor with a commitment to outstanding teamwork.

Duties may include, but are not limited to, the following:

Processes, maintains, and prepares a variety of legal forms, records, and reports; verifies that information or data is complete, accurate, consistent, and in conformance with prescribed format, procedures, and regulations; gathers and reviews confidential information from agencies and processes documents related to assignments; communicates with affected parties to gather needed information and explain procedures; determines acceptability of information and proper action to be taken based on established oral or written instructions; contacts various agencies and organizations regarding the status of documents such as releases of liens, case settlements, etc.; receives, assembles, and maintains files and other information related to court actions; updates computer information; maintains court calendars by scheduling and reviewing court dates; files information or forwards to staff members; files pleadings, orders, judgments, and a variety of other legal documents in the appropriate court; identifies and corrects deletions or errors in accordance with prescribed format; follows up to secure additional information as needed; produces a variety of legal documents including, but not limited to, Notices of Hearing, Subpoenas, Petitions, Dispositions, Dismissals, Monthly and Special Reviews, Warrants, and Special Orders, in addition to letters, reports, and fiscal or statistical reports; types from electronic recording devices; proofs typewritten materials for grammar, punctuation, spelling, sentence structure, format, layout, and clarity of language; may verify the consistency, completeness and accuracy of references and other information; receives and screens calls for attorneys; provides information based on knowledge of policies and procedures; performs follow up on caller requests as needed; logs reports from law enforcement agencies; searches manual and automated systems for prior offenses and other relevant information; receives and processes discovery requests and gathers information; maintains information related to assignments by entering information into a manual or computerized data system; serves as a court liaison regarding assigned work activities and related matters; may attend court proceedings to take notes and/or enter narratives into a database; may produce and file documents as a result of court proceedings; performs related duties as assigned.

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Knowledge of: Modern office procedures, techniques, and equipment; clerical and department work practices, procedures, specific rules, precedence, and regulations; proper English grammar, vocabulary, spelling, and punctuation; knowledge of legal terminology, phraseology, documents, and procedures; business letter writing; filing, indexing, and recording systems and procedures.

Ability to: Understand and carry out oral and written instructions; understand and apply laws, rules, and policies applicable to legal office procedures; exercise independent judgment in determining and selecting the appropriate processes, alternatives, forms, and desired actions within the bonds of established work practices, procedures, and commonly used regulations; prepare and maintain accurate and comprehensive reports and records; communicate effectively, both orally and in writing; establish and maintain effective working relationships; maintain confidentiality; use discretion in organizing work and carrying out assignments with minimum supervision.

MINIUMUM QUALIFICATIONS

One (1) year of full-time experience as an Office Assistant II;

Two (2) years of full-time experience performing clerical work in a legal office environment.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

Do you possess two (2) years of full-time experience performing clerical work in a legal office environment? If “Yes,” please provide details including, but not limited to, employers, dates of employment, job titles, and job duties. If “No,” please type N/A.
Do you possess one (1) year of full-time experience as an Office Assistant II? If “Yes,” please provide details including the Department, dates of employment, and job duties. If “No,” please type N/A.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to ten (10) pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

All new employees are required to have their paycheck directly deposited to a bank account.
Some positions may require a valid California driver's license and acceptable driving record according to County policy.
Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints). An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application. Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position. The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.

Shasta County participates in E-Verify. For more information visit https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf. If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.

In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Positions in this classification are covered by a collective bargaining agreement between the County and the United Public Employees of California – General Unit.

Employees in this classification are covered under the CalPERS retirement program. Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62. An employee in this classification will also contribute up to 9.5% of their pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws. Please visit our employees benefit page at Shasta County Employee Benefitsfor additional information regarding benefits and CalPERS coverage information. The provisions in this flyer and on the County website are for information purposes only. To the extent the provisions of the flyer or the County website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.

Shasta County Personnel will accept applications and responses to the supplemental questions until 5:00 p.m., on November 11, 2026. A resume and/or cover letter will be accepted in addition to the application but will not serve as a substitute for a completed application. It is not acceptable to complete the application with statements such as “Refer to resume and/or cover letter,” or “See attached resume and/or cover letter.” The application must be completed in its entirety prior to submission. Incomplete applications will not be processed. Closing date postmarks or faxes will not be accepted. This recruitment will establish a list that may or may not be used by other departments. Prior applicants must reapply to be considered.

Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination. Meeting the announced requirements does not guarantee inclusion in the selection process. Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.

Veterans' Credit:Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score. To be considered for this credit, a veteran must provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.) with the employment application on or before the final filing date. Applicants are encouraged to apply online at www.ShastaCountyCareers.com or submit an application to the Shasta County Personnel Office.

Arrangements may be made to accommodate applicants with disabilities. Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin. Shasta County does not discriminate on the basis of disability. If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.

Shasta County will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Shasta County is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting Fair Chance Act | CRD.

SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Shasta County Personnel

1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515

County of Shasta

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