Classification Range E19
Summary of Job Purpose: Under the directive of the Eureka County Board of Commissioners, performs a variety of administrative and professional work in managing medical services for Eureka County including recruiting, hiring, training, supervising and evaluating county employee staff, as well as recruiting, training and managing volunteer staff that supports EMS. Responsible for planning, organizing, and directing operational and administrative functions associated with the department of the Eureka County Ambulance located in Eureka and Crescent Valley.
Responsible for providing support to William B Ririe management/personnel in the Eureka and Crescent Valley Medical clinics. Also responsible for providing oversite and ensuring contract compliance for all Medical Service providers serving Eureka County. Collaboratively work with providers and working through patient concerns and issues. Essential Functions: The class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other that those contained in this document and may be required to have specific job-related knowledge and skill.
EMS

Plans, organizes and provides leadership in the general operation of the County Emergency Medical Service (EMS) for the improvement of quality; identifies problems and develops a plan for effective action; facilitates positive communication among EMS services.
Responsible for supervision and evaluation of county employees and emergency medical responders who report to the Department. Enforces policies and procedures at the department level; draft changes in policy and procedure; proposes changes to policies and procedures to the Board of County Commissioners. Maintains records and submits detailed reports to various County departments. Schedules volunteers for call coverage. Coordinates recruitment efforts for ambulance volunteers.
Attends to the public relations of the County Emergency Medical Service; performs EMS public education activities in conjunction with volunteers.
Receives, reviews, prepares and/or submits various documents including EMS run reports, medical records, training material, training records, quality assurance reports, training schedules, budget documents, inventory reports, orientation materials, memos, correspondence, etc. Reviews and assists in the billing and collection of the County Emergency Medical Services accounts receivable.
Acts as liaison to medical facilities and other health related agencies as it relates to County Emergency Medical Service. Ensures cooperative working relations between emergency medical responders and other response agencies.
Plans, coordinates, monitors and evaluates and/or delivers a comprehensive training program related to initial and continuing education as well as other service requirements; determines training needs for the County in conjunction with Department Heads and volunteers; coordinates and conducts as necessary training sessions and ensures training providers have proper knowledge, skills and competence; maintains detailed EMT training records.
Manages all administrative functions for the County Emergency Medical Service including inventory and physical assets, purchasing, and budget development, tracking and control - including County owned medical equipment located in the Eureka and Crescent Valley Medical Clinic.
. Ensures accurate accounting of expenditures and approves accounts payable claims and payroll timecards. Coordinates the research and evaluation of future equipment additions and replacements. Recommends capital equipment purchases.
Responsible for maintaining the organization’s compliance with all State and Federal laws and regulations; specifically, Nevada EMS statues and regulations, United States Drug Enforcement Administration (DEA) regulations for purchasing, handling, storage and administration of controlled substances, United States Department of Transportation (DOT) regulations for motor carriers and Center’s for Medicare, and other regulations. Responsible to assuring compliance with the Health Insurance Portability and Accountability Act (HIPPA) and patient privacy practices.
Responds to emergency calls as needed, providing basic and intermediate life support treatment to patients within scope of training, as well as transportation to appropriate medical facility. Operates an ambulance and a wide range of lifesaving/life supporting equipment, tools, safety gear, siren, medical instruments and supplies.
Attends medical training sessions as required by the State and County, maintains required skill levels in medical care procedures.
Performs and coordinates general maintenance work in the upkeep of all County ambulances, apparatus, tools, equipment, and accurately maintains records of such activities, including County owned medical equipment located in the Eureka and Crescent Valley Medical Clinic
Responsible for ensuring organization participation in the Local Emergency Planning Committee (LEPC) and County Safety Committee.
Develop and deliver training programs tailored to non-EMS personnel, focusing on their roles during medical emergencies, natural disasters, and other crises.
Cover topics such as basic first aid, CPR, incident command systems, and the proper use of personal protective equipment (PPE).
Act as the primary point of contact between the healthcare system and other emergency response teams, such as the fire department and public works.
Organize and lead regular emergency drills and simulations involving fire department volunteers, public works employees, and other relevant departments.
Evaluate the effectiveness of these exercises, identify areas for improvement, and revise protocols as necessary.
Establish and maintain relationships with community organizations, local governments, and other stakeholders, including the Central Nevada Health District to support public and behavioral health needs, emergency preparedness, and response efforts.
Oversee and/or participate with the delivery of public health services identified by collaboration with community leaders, medical clinic providers, and the Central Nevada Health District.
Responsible for recommending rates for services provided by the County Emergency Medical Services to the Board of County Commissioners.
Maintains constant communication with the Board of Commissioners concerning changes in all County Emergency Medical Services issues. Recommends for adoption by the Board such measures needed to improve the Emergency Medical System.

WBRH EUREKA COUNTY CLINIC LIAISON
In coordination with the WBRH Clinic Manager, the Eureka County Emergency Medical Services Director/Coordinator supports clinic staff for on-site needs on an as needed basis during clinic hours of operation and in the event of the absence of the WBRH Clinic Manager for the Eureka County facilities located in Eureka and Crescent Valley.

The Emergency Medical Services Director/Coordinator will work collaboratively with WBRH staff to act as a 3rd party to investigate complaints and relay information to WBR management/supervisors.
Assists the team in managing par levels of supplies
Assists WBR employees in understanding the policies and procedures and chain of command as needed
Supports WBR management in developing effective inter-department teamwork to meet the needs of the patients by acting as a communication liaison between patients, employees, and management as needed/requested
Committed to performing to the highest standards of patient safety
This position requires excellent written and oral communication skills, and the ability to understand and interpret WBRH policies and procedures and relay them to patients, staff, and others as needed.

Medical Services Contract and Compliance Management
Responsible to collaboratively work with Medical Services Providers in Eureka County to ensure contract deliverables are adhered to. This includes all providers (Elder Care, dentist, optometrist, massage therapy, physical therapy, chiropractor, and other contracted services) that operate services in the Eureka clinics, senior facilities, and any other facilities that are contracted thru Eureka County

Drafting, negotiating, and renewing contracts
Maintain records for correspondence and documentation in relation to established contracts and those in progress
Ensure compliance with healthcare, state, and federal laws and regulations
Provide support as needed to contracted providers to ensure deliverables are reached
Ensure compliance with contract performance metrics
Solve any contract-related problems that may arise with other parties and internally within the company itself

Bachelor’s degree in health care administration, public health or a related field; OR five (5) years of Emergency Medical Technician, with experience as a first responder.
Project Management experience preferred

Knowledge of: pre-hospital care system and emergency health practices and procedures, state and local laws, and regulations governing emergency medical services and the safety of emergency medical providers; Emergency Medical Service practices, and methods of delivery; basic and intermediate life support (including advanced cardiac life support, pediatric life support, etc.); principles and methods of personnel leadership, employee and performance management, conflict resolution, coaching, and team-building; effective safety standards, practices and techniques related to EMS operations; procedures for equipment; pharmaceutical support certification and recertification requirements and possesses operational emergency medical services instructors and providers; thorough knowledge of recruitment and retention for volunteer emergency services personnel; principles and methods of adult education training program development and administration; principles and practices of training needs and analysis; knowledge of basic principles of budgeting and record management.
Skills to: interpret and apply complex rules, regulations, and laws; analyze data, develop strategies, and recommend solutions; analyze program needs and develop and recommend policies and procedures to achieve effective long-range program operations; prepare, coordinate, and present instructional materials; establish evaluation criteria; provide non-supervisory direction of others; communicate effectively in both oral and written forms; organize and prioritize tasks and projects; operate personal computer and appropriate software packages; prepare correspondence and administrative report; keep records; develop and recommend medical direction to others; prepare reports for management; develop and recommend medical procedures and treatment protocols; coordinate medical follow-up as needed with infectious disease exposures; coordinate services; establish and maintain working relationships with departmental staff, County officials, representatives of medical service providers, other government organizations, and the general public; exercise tact diplomacy in representing the department; foster cooperation among a variety of agencies and organizations.

Eureka County

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Medical Services Director/Coordinator