Purpose

Under the supervision/direction of a Park Manager, Assistant Park Manager, or the Assistant Manager - Park Operations, intermittent Park Rangers perform a variety of duties, including public/visitor contact and basic assistance, light maintenance, first aid and park interpretation. Duties may be performed at assigned park(s) and/or for other parks as directed.

Example of Duties

Provides support in maintaining safe, clean, and inviting parks for visitors consistent with established operational standards.

Welcomes visitors, provides information and assistance to park visitors, and responds to visitor questions. While assisting visitors, assesses visitors' needs, provides basic direction, options, or solutions if a situation presents. If situations require a response above basic direction, elevates situation to appropriate personnel.

Speaks with visitors, informs visitors about park rules and regulations, ways to become involved with Metro Parks, and provides direction to shelters, picnic areas, various park facilities. Answers general questions about directions, wildlife, vegetation, and park amenities.

Makes rounds regularly throughout work shifts to maintain high visibility with visitors. Rounds through the park may be made in a vehicle, on a bike, or on foot.

Makes rounds throughout parks and trails, looks for signs of vandalism, misuse, trespass, maintenance problems, or safety hazards, and reports any findings to Park Manager/Assistant Park Manager or designee.

Responds to requests for assistance in situations involving injury or illness; assesses situation and initiates established protocols, including providing first aid.

May issue verbal warnings in accordance with operational standards.

Opens parks, unlocks gates and facilities, ensures the park is presentable and ready for early arriving visitors.

Closes parks, locks gates and facilities, performs final security checks before leaving.

Performs sign in procedures for shelter/lodge rental groups; provides information regarding the park, rental requirements, and park amenities.

Performs light maintenance duties including the cleaning of restrooms, nature centers, shelters/lodges; performs snow removal; removes debris and garbage and changes garbage bags.

May perform special maintenance projects as needed.

Assists with special events, including set-up/breakdown, parking logistics/traffic control, and programming.

May represent Metro Parks at fairs, festivals, shows, career days, and promotes Metro Parks through public contact.

Performs special projects and other duties as requested or assigned.

Qualifications

Must be at least 19 years of age.

Education/Experience: Possession of a High School diploma or G.E.D. Additional education or experience in customer service, environmental science/natural resources/conservation or related field preferred.

Language Skills: Ability to communicate effectively verbally and in writing with coworkers, supervisors, the general public, local law enforcement personnel; ability to complete routine forms.

Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills.

Attendance: Being present at work is an essential function of the position.

Mathematical Skills: Ability to add, subtract, multiply and divide.

Reasoning Ability: Ability to recognize unusual or threatening conditions and initiate proper protocols; ability to deal with problems involving few variables within a familiar context; ability to carry out instructions; ability to define problems, collect data, establish facts and draw valid conclusions.

Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy. Possession of valid First Aid/CPR/AED certification and within six (6) months of employment/appointment to the position.

Physical Demands: While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate two-way radio and light motorized equipment, sit, work with hands, drive park vehicles, ride bicycles, operate off-road/utility vehicles, and golf carts, etc. The employee is frequently required to use hands to complete reports, use personal computers, etc.

Work Environment: While performing the regular duties of this job, the employee regularly works in outside weather conditions. The employee may spend a portion of the time working in the shop and/or office. The noise level in the work environment is usually moderate.

Additional Information: Knowledge of safety practices and procedures, basic building and grounds maintenance. Ability to develop and maintain effective working relationships with coworkers, supervisors, local law enforcement personnel and the general public; ability to operate power equipment and tools. Candidate must satisfactorily complete a background investigation. Required to work weekends, evenings, and holidays. Although operational needs dictate the number of hour per year, Intermittent Park Rangers typically work 750 - 1040 hours.

Other Information

The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Handbook, Ranger Manual, Maintenance Manual, and Emergency Response Guidelines.

Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment.

Supervision

Received: Park Manager, Assistant Park Manager, Assistant Manager - Park Operations

Given: None

FLSA Status

Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.

Core Values

Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.

Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.

Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.

Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.

Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.

Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.

Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.

Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions.

Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.

Franklin County

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