Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position.

Start your career in public service. The Georgia Department of Human Services (DHS), Division of Aging Services (DAS) is seeking candidates for the position of Regional Coordinator Team Lead. This position will be assigned to the office closest to the incumbent's home address with extensive travel expected throughout the state of Georgia.

JOIN OUR TEAM!!!

Pay Grade: L

Under the broad supervision of the Business Operations Section Manager, serves as Supervisor and training resource for the Regional Coordinators who provide technical assistance to Area Agencies on Aging (AAAs) on Area Plan development and implementation, which serves as the basis for the DHS contract with the AAAs; serves as primary liaisons with AAAs on budgeting, contract amendments, area plan revisions, are familiar with AAA Administration, contractual terms and program objectives in order to analyze internal processes and policies used to guide AAAs to ensure compliance with programmatic and financial requirements, etc.; monitors performance and leads review of any waiver requests. Consults with and facilitates communications, collaboration and coordination between the DAS and the AAAs. In coordination with the Contract Administration Supervisor, provide fiscal policy and training for the AAAs. Supervises 3 Regional Coordinators.

Role and Responsibilities:

Team Lead: serves as Team Lead for three Regional Coordinators; plans and coordinates activities as described below and collaborates with DAS staff to write and update administrative policy and procedures including, but not limited to the DAS Taxonomy, Area Plan processes, etc.

AAA Area Plan: As part of the RC team, develops Area Plan instructions to the AAAs annually to assure compliance with the Older Americans Act criteria; provides technical assistance to AAAs on their Area Plan development; monitors Area Plan document from initial approval through the life of the contract; coordinates DAS Program Review and drafts and responses/communications with the AAAs for the Division Director.

AAA Monitoring: Coordinates DAS review and response to AAA waiver requests; Coordinates DAS communication/implementation of AAA sanctions; monitors implementation of any corrective action plans by the AAA; reviews Area Plan documents and DAS Data System (DDS) data and monitors programmatic and fiscal reports for compliance, and to identify potential issues, on a monthly basis.

Technical Assistance: Provides technical assistance to AAAs and other contractors on at least a quarterly basis; includes identification of issues and/or best practices; Provides technical assistance and/or training to DAS staff on Area Plan, AAA administration of programs; Coordinates technical assistance with DAS Program, Business Operations and/or Program Integrity staff as needed; develops and/or revises policy and procedures for the DAS Administrative Manual as needed or directed.

Primary Liaison with AAAs: In conjunction with Business Operations and programmatic staff, negotiates with AAAs during the proposal development process to establish appropriate annua levels of budgeting, programmatic performance and service delivery as reflected by the Area Plan documents and DDS data; in conjunction with the Business Operations Section, coordinates during each fiscal year throughout the area plan cycle all budget revisions, contract amendments, and necessary area plan revisions. Maintains a working relationship with DAS programmatic staff and fiscal/administration staff to facilitate and expedite any contract issue and resolution.

Participates in DAS workgroups and meetings: regularly attends meetings such as DAS WIG related to the DDS, section meetings, all staff meetings, etc. and contributes to process improvements in the Division. Schedules and facilitates other meetings within DAS and with the AAAs.

Core Competencies

Excellent Customer services skills.
Ability to work in a very fast-paced environment while effectively and accurately managing multiple projects simultaneously under tight deadlines.
Ability to work independently with limited direction.

Additional Notes: willing to research, learn and apply the components of the Older Americans Act, DHS policies and the DAS Data System (Area Plan, AAA Reimbursements, data entry, reports, etc.) May require site visits to AAAs and providers/contractors around the state.

Bachelor's degree in a related field from an accredited college or university AND five (5) years of professional job-related experience, which includes two (2) years in a lead worker, team leader, or supervisory role;

One (1) year of experience at the lower level Social Svcs Prgm Consultant 3 (SSP042) or position equivalent.

Preferred Skills/Qualifications: Preference will be given to candidates who, in addition to meeting the minimum qualifications, demonstrate some or all the following education/skills/experience:

Experience with Older Americans Act/Home and Community Based Services programs at either the state, Area Agency on Aging, or provider level.
Experience with Quality Improvement initiatives, such as Baldrige, Six Sigma, etc., or performance or fiscal auditing.
Strong proficiency in Microsoft Office Suite (WORD, EXCEL, PowerPoint, Teams, etc.

For more detailed information about the Georgia Department Human Services

https://dhs.georgia.gov/

Employment Information

Current State employees are subject to State Personnel Board (SPB) Rules regarding salary.

DHS is an Equal Opportunity Employer

If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hrhelpline@dhs.ga.gov

The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DHS will contact educational institutions to verify degree, diploma, licensure, etc.

As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring official for next steps in the selection process. Only applicants who are selected and interviewed will receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Georgia Department of Human Services

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