Position Summary

Open to current HCEMS employees only

POSITION SUMMARY:

An employee in this position performs supervisory, technical, and administrative work in the daily operations of Harnett County Emergency Medical Services. This includes: Coordinates and supervises daily operations and activities of staff (EMTs, AEMTs, Paramedics) on an assigned 24-hour shift; ensures all equipment and supplies are maintained throughout the County; supervises both response to emergency medical calls and medical transports on the shift; identifies staffing and material needs for daily operations, and provides direct medical care as a paramedic in emergency situations. The employee is responsible for scheduling personnel, training employees, and performing performance evaluations for their assigned shift. The employee is responsible for monitoring all emergency calls and directing appropriate units as required, making critical decisions concerning what units are in service, and prioritizing services during high call volume situations. Work involves frequent public contacts and considerable independent initiative and judgement. The employee may also work as a paramedic on other shifts when needed. This position reports to the EMS Chief and is evaluated through conferences, results of work, reports and partner and public feedback.

Hiring Range: $65,679.00 - $76,352.00 based on experience

Duties And Responsibilities

ESSENTIAL FUNCTIONS OF THE POSITION:

Responds to emergency calls; directs care, rescue, and response of fire, crime, accident, or other emergency and non-emergency victims/patients; coordinates the provision of medical services assessing most critical problems and decides on treatments and sequence.
Must be able to drive and operate a vehicle to travel as needed.
Plans, organizes, and oversees the operational activities of the assigned shift; ensures all units are adequately staffed.
Identifies, researches, and recommends equipment and supplies needs to provide medical services to citizens.
Researches and makes recommendations for new policies and procedures.
Coordinates equipment being placed in service with EMS training, logistics, and administration; ensures proper maintenance of equipment
Develops staffing schedules for full and part time staff;
Works with EMS Assistant Chief of Training to maintain current training of all assigned staff.
Handles personnel functions for staff including training, supervising, and evaluating work.
Interviews applicants; grants leave requests; makes recommendations on routine personnel matters affecting subordinates; completes performance evaluations on subordinates and initiates disciplinary actions when appropriate.
Assures quality standards of all staff are met.
Monitors all call activity on an assigned shift and makes critical decisions concerning what units in service and prioritizing services during high call volume situations.
Participates in continuous training program to improve competence in medical procedures, operational protocols and in ambulance/QRV service operations
Responds to complaints, questions, and information about the delivery of emergency medical services.
Ensures the completion of records, reports, and other information required in this field.
Serves as member of various professional committees in County and region, attending and participating in meetings and other activities, as appropriate.
Provides interagency support.
Maintains readiness to respond to emergency situations as a paramedic when needed.
Assists in transport scheduling for after-hours and weekends.
Assists with logistics as needed.
Assists with training as needed.
Staffs the Emergency Operations Center (EOC) when needed.
Performs other related duties as assigned.

Minimum Qualifications

MINIMUM REQUIREMENTS TO PERFORM WORK:

Associate’s degree in emergency medical services or a related field;
Five (5) years of experience as a paramedic with a minimum two (2) years of supervisory experience;
Or equivalent education and/or experience;
Possession of a valid North Carolina driver's license;
Possession of a current Paramedic Certification from the North Carolina Office of Emergency Medical Services;
Possession of other applicable certifications such as BLS, PALS, ACLS, ITLS and/or PHTLS, EVD and/or EVOC or equivalent, , and HazMat certification desired; and
Possession of ICS 100, 200, 300, 400, 700 and 800 is desirable
Meets all other requirements of Paramedic.

KNOWLEDGE, SKILLS, And ABILITIES:

Knowledge of federal, state, and local policies, procedures, regulations and protocols pertaining to emergency medical services.
Knowledge of resources available for emergency medical services assistance in the county.
Knowledge of local government operations.
Knowledge of OSHA and bloodborne pathogens, and other safety rules and practices applicable to job duties.
Skill in using computers and departmental software.
Ability to interpret, explain, and apply a wide variety of policies, procedures, and EMS regulations.
Ability to prepare reports and make effective presentations.
Ability to react quickly, effectively, and professionally in emergency situations.
Ability to plan and organize work to meet deadlines and governmental requirements.
Ability to use sound judgement and determine best options and decisions for handling emergency matters.
Ability to establish and maintain effective working relationships with law enforcement agencies, volunteer fire services, public officials, hospitals, schools, and public.
Ability to supervise a 24-hour EMS shift operation.

Ability to obtain and maintain privileges to function through HCEMS System Medical Director’s medical oversight.

SUPPLEMENTAL INFORMATION

PHYSICAL DEMANDS:

Must be able to perform heavy work exerting up to 20 pounds of force to lift, carry, push, pull, or otherwise move objects; frequently requiring 50 pounds of force to move objects; and occasionally requiring to exert up to 100 pounds of force to move objects. This work also involves the physical abilities of balancing, climbing, crawling, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, discriminating among sounds, kneeling, lifting, having manual dexterity, using mental acuity, pulling, pushing, reaching, performing repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word, shouting to be heard above ambient noise, and walking. An incumbent must also possess the visual acuity to read extensively, operate a variety of medical equipment, to inspect patients and monitor equipment, to administer medications, to operate a computer, and to inspect and assemble use of measurement of devices work with color or depth perception, determine accuracy, and make visual inspections.

WORK ENVIRONMENT:

The employee works both in an office setting and in the field as a Paramedic where the employee is exposed to the normal hazards of emergency rescue work, including risk of exposure to human body fluids and infectious diseases. Subjected to both inside and outside environmental conditions, exposure to extremes in temperatures, noise, vibrations, hazards associated with emergency medical work including exposures to fumes, odors, dusts, mists, gases, poor ventilation, and oils. Because of the nature of the work, the employee is exposed to human blood and is subject to the OSHA requirements on blood borne pathogens.

Harnett County takes pride in offering an excellent benefit package including health, dental, vision and life insurance, membership in the North Carolina Local Government retirement, free health clinic for employees and anyone in their household and other benefits. To see more information about the benefits offered by Harnett County, click here.

01

Please indicate how you heard about this job opportunity: If referred by a Current County Employee please list their name below.

Required Question

Harnett County Schools

New Jobs

EMS Assistant Chief of Operations