INTERNAL and EXTERNAL JOB POSTING

Full-Time - 40 Hours Per Week - Benefit Eligible
Exempt – Non-Union Position

The expected hiring range for new employees in 2025 is $39.27 - $41.86 per hour ($81,681.60 - $87,068.80 annually), depending on qualifications, relevant experience, and alignment with internal equity.

The full compensation range for this position is $39.27 to $50.72 per hour ($81,681.60 - $105,497.60 annually), with the potential for additional longevity-based compensation.

The applicant must fully complete the “Work Experience” and “Education” sections of the application, and a resume is required for all positions.

After the closing date of the job posting, you will be notified by Human Resources via email to self-schedule an interview.

POSTED: Wednesday, May 14, 2025
APPLICATION DEADLINE: Wednesday, May 28, 2025, at 4:00 p.m. AA/EEO

General Definition of Work

Performs work supervising the staff and operations of the Financial Assistance Unit, developing and interpreting polices, rules, and regulations, budgeting and overseeing allocated funding, reviewing operations, and ensuring compliance, completing required reports, and related work as apparent or assigned.

Work is performed under the general direction of the Health and Human Services Division Leader.

Supervision is exercised over assigned personnel.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Supervise the operations and related staff of the Financial Assistance Unit; ensures program compliance and effective attainment of agency goals.
Develops, manages, and analyzes local financial assistance policies and procedures consistent with Federal, State, and local regulations related to the Department.
Meets with the community and state organizations to develop and coordinate services for clients.
Develops and administers Local Jobs and Training Program policies and procedures; coordinates financial assistance and Child Care Assistance programs and job programs.
Provides assistance in the oversight of the Department.
Requests access to Department of Human Services information systems for current and new employees; creates and resets passwords as needed; recertifies system accesses for employees to maintain system access on a yearly basis.
Performs other related duties as assigned.

Minimum Qualifications

Associates/Technical degree in behavioral sciences, business, or related field and moderate experience providing leadership and direction to staff involved in the determination of eligibility for financial assistance programs, working in social services or child support, or equivalent combination of education and experience.
Must possess and maintain a valid driver’s license.

Special Qualifications

Completion of IPAM, Supplemental Nutrition Assistance Program, MA, and METS Department of Human Services training upon hire.

Required Knowledge, Skills, and Abilities

Knowledge of basic mathematics and office procedures and practices.
Knowledge of workplace diversity and human behavior.
Knowledge of Federal and State policies and procedures relating to appropriate social services activities.
Knowledge of interviewing techniques.
Knowledge and implementation of agency programs, operations, policies and procedures and available community resources (i.e.: MAXIS, MMIS, MEC2, PRISM, ISDS, SIR, SMI).
Knowledge of federal and state regulation using the Combined Manual.
Knowledge of the laws and rules pertaining to data privacy and its implications.
Knowledge of all Cash, SNAP, Medical Assistance, Foster Care, IV-E, Child Care Assistance, Housing Support, County Burial, and Emergency Assistance programs and related documents.
Ability to prioritize, organize and coordinate job activities with deadlines.
Ability to work independently.
Ability to accept and profit by supervision.
Review performance measures, address performance concerns, and follow disciplinary action if warranted.
Ability to comprehend and follow oral and written instructions.
Ability to communicate clearly and effectively, both orally and in writing.
Ability to easily adapt to continuous changes in policy and procedures.
Familiarity with computers.
Ability to manage, calculate, and distribute Emergency Assistance Funds.
Ability to adapt to continuous, stressful and massive changes in the federal and state programs administered by department.
Ability to prepare and gather proper information and documents for fraud referrals and appeal hearings.
Ability to decelerate aggressive and potentially aggressive clientele.
Ability to be aware of other clients and co-workers’ safety while working with volatile clients.
Ability to make decisions while remaining objective.
Ability to navigate through MAXIS while processing detailed information accurately and rapidly.
Ability to establish and maintain accurate and systematic records and to prepare reports from such records as required.
Ability to enforce policy.
Ability to establish and maintain effective working relationships with co-workers, clients, community organizations and the public.
Ability to maintain a regular and timely work attendance.

Working Conditions

Physical Requirements and Activity

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires speaking or hearing, using hands to finger, handle or feel, reaching with hands and arms and repetitive motions, frequently requires sitting and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, tasting or smelling and pushing or pulling.

Sensory Requirements

Work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels.

Sensory Utilization

Work requires preparing and analyzing written or computer data and observing general surroundings and activities.

Environmental Conditions

Work occasionally requires wet, humid conditions (non-weather), exposure to outdoor weather conditions, exposure to extreme cold (non-weather) and exposure to extreme heat (non-weather); work is generally in a moderately noisy location (e.g. business office, light traffic). Work includes exposure to possible fumes, airbornne particles, exposure to toxic or caustic chemicals.

The statements in this class description are intended to describe the general nature and level of work being performed by incumbent(s) assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

SUPPLEMENTAL INFORMATION:

A fully completed Isanti County Online Application and resume must be received by Human Resources by the closing date and time listed on the posting. Any materials received after the closing date and time will not be considered.

The application will be evaluated in a Training and Experience Assessment worth 100 points. Veterans Preference will be applied in accordance with Minnesota law. A top group of qualified applicants will be invited to the interview process.

Final appointment is contingent upon the applicant passing a background investigation including a criminal history search. Costs of the background will be paid for by Isanti County.

Isanti County

New Jobs

FINANCIAL ASSISTANCE SUPERVISOR