POSITION SUMMARY

This position is responsible for assisting with recruitment, onboarding, employee leave, and benefit administration. This position also provides administrative support functions in the delivery of human resource programs and services including personnel file maintenance, records management, and general office functions. This position may have a County-wide focus or be assigned as a liaison to specific departments.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. However, they are not to be construed as exclusive or all–inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

Provides leadership in attracting, retaining and developing an engaged workforce in the delivery of superior services to County residents and families.
Assists with the recruitment process, including reviewing employment applications, evaluating qualifications, and monitoring to assure adherence to personnel policies.
Prepares job postings and places notices in selected recruitment sources. Attends career fairs as required.
Conducts interviews, establishes interview panels; determines appropriate interview questions.
Completes written offer letters.
Conducts reference checks, verifies employment request from banks and other institutions. Conducts criminal, caregiver background checks and Driver Qualification checks upon hire and oversees ongoing compliance of routine background checks per State Regulations.
Coordinates required pre-employment testing.
Provides employee orientation; explains county policies, benefit packages, and employment information to employees.
Works with Department Heads to assess and provide ongoing training needs.
Supports set-up and maintenance of HRIS; inputs information and data, and compiles queries and reports.
Maintains, personnel, medical, and confidential files of both current and former employees. Creates files for new hires. Follows record retention schedule in removal of documents as necessary.
Reviews and approves employee evaluations to assure that evaluation program parameters are followed.
Advises management and supervisory personnel on administration and interpretation of Juneau County policies. Advises and educates employees on policies, procedures, rules and guidelines. Recommends new policies and changes to existing policies.
Provides confidential administrative support to the Human Resources Director. Gives direction to the Human Resources Assistant as needed.
Compiles and calculates data for wage/employment surveys, unemployment hearings, government compliance reports, and other employment related statistical data for office use and official reporting.
Conducts research, verifies, coordinates, and maintains documentation relative to human resource functions, such as staffing, benefits, training, personnel actions, and labor relations.
Administers disability, Workers’ Compensation, and FMLA leave programs, as directed by the Human Resource Director.
Works with Human Resources Director for approval of County provided medical and general leave of absences. Monitors and investigates worker’s compensation claims, prepares related documents and reports. Oversees light duty assignment process.
Compiles new employee onboarding and exit packets, ensuring materials (forms, brochures, etc.) are current.
Prepares and processes benefit program enrollment/changes/terminations for current employees, new hires and terminated employees. May answer employee questions on coverage, plan provisions, and eligibility.
Contributes to the development of and distributes communication pieces to all employees as needed (i.e. monthly newsletter, open enrollment materials, welcome emails and bereavement notices).
Researches best practices and recommends enhancements and modifications to existing processes to enhance efficiency and support the County’s mission.
Assists as required in Human Resource audits, surveys, metrics recording, and special events.
Other duties as assigned.

EXPECTATIONS

Interprets and applies Federal, State, municipal, and Department rules, regulations, and policies.
Attends work regularly and is punctual.
Behaves professionally and presents an appropriate standard of grooming, hygiene, and dress that align with health and safety standards.
Conducts self in such a way as to reflect positively on the County.
Fosters positive working relationships and accepts new responsibilities.
Learns and understands the safe practices for the job being performed and complies with the safe work practices and personal protective requirements for the job.

MINIMUM REQUIRED QUALIFICATIONS

Bachelor’s Degree from an accredited college or university in Human Resources Management, Industrial Relations, Public Administration, Business Administration, Psychology or related field, and two (2) years of human resources related experience or an equivalent combination of education, skills, knowledge and abilities may be considered for the job.

PREFERRED QUALIFICATIONS

SPHR, SHRM-SCP, CLRP, IPMA-CP, or other professional human resources certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of principles, practices, and techniques of public personnel administration and human resources management.
Knowledge of Human Resources techniques utilized in employee relations, discipline, recruitment, job classification, job analysis, record-keeping, labor relations, and training.
Knowledge of application and interpretation of Federal, State, and local laws, regulations, codes, ordinances, and legal precedents governing human resources administration, labor relations, and civil rights.
Knowledge of the County and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
Knowledge of principles, practices, and techniques of public personnel administration and human resources management.
Knowledge of administrative policies and procedures of the County.
Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
Knowledge of county, state and federal programs pertaining to regulations and mandates under which the department functions.
Ability to utilize various computer software programs that are department-specific.
Ability to maintain accurate records of assigned activities.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures, and techniques for resolution of issues.
Skill in time management; prioritizing duties to accomplish a high volume of quality work product requiring minimal supervision.
Ability to define problems, exercise sound judgment, and address a variety of situations successfully.
Knowledge and ability to follow the policies and practices contained in the County Personnel Handbook.
Ability to work the allocated hours of the position and respond after hours if needed.

PHYSICAL AND WORK ENVIRONMENT

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as otherwise required by law. ?Employees needing reasonable accommodation should discuss the request with Human Resources.

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
Work has standard vision requirements.
Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
Hearing is required to perceive information at normal spoken word levels.
Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
Work is generally in a moderately noisy office setting.?
May require dealing with persons who are hostile or verbally aggressive, posing threatening conditions.

Juneau County (WI)

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