Description

The Orange County Employees Retirement System (OCERS) invites you to join our team! We are now accepting on-line applications to fill the position of Chief Technology Officer.

Who We Are

Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 55,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $24 billion dollar fund. For more information about OCERS, please click here.

Mission

OCERS' mission is to provide secure retirement and disability benefits with the highest standards of excellence.

Vision

OCERS' vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.

Values

Open and Transparent
Commitment to Superior Service
Engaged and Dedicated Workforce
Reliable and Accurate
Secure and Sustainable

The Opportunity

Under the direction of the Chief Executive Officer, the Chief Technology Officer (CTO) is an at-will senior executive role responsible for overseeing the development and implementation of OCERS technology strategy, including the integration of cutting-edge artificial intelligence (AI) solutions. The CTO will lead OCERS digital transformation efforts, ensuring that AI and technology are used ethically, efficiently, and in alignment with governmental priorities. The role includes managing technology infrastructure, driving innovation, and working closely with internal and external stakeholders to shape OCERS technological landscape.

Core Competencies

The Chief Technology Officer position reports directly to the Chief Executive Officer and is expected to uphold the highest standards of integrity, accountability, professionalism, customer service, and excellence. The CTO will oversee the Information Technology and Information Security departments, with the Director of Information Technology and Director of Cyber Security reporting directly to the CTO.

This role requires a strategic thinker with a deep understanding of emerging technologies, AI ethics, and government regulations, as well as the ability to effectively communicate and collaborate with stakeholders at all levels.

Essential Duties And Responsibilities

Technology and AI Strategy Leadership: Lead the design, development, and execution of OCERS technology and AI strategy, identifying and implementing innovative AI, machine learning, and data-driven solutions to enhance operations and service delivery.
Information Security Oversight: Oversee the continuous improvement, implementation, and management of OCERS information security program, aligning with industry best practices and regulatory requirements. Collaborate with the Information Technology and Information Security departments to ensure the protection of data, infrastructure, and critical systems against cybersecurity threats. Stay abreast of ongoing industry threats, as well as trending issues.
Governance and Compliance: Establish and oversee AI and technology governance frameworks to ensure compliance with federal and state regulations, data privacy laws, and ethical standards. Ensure that all AI and technology initiatives comply with relevant laws, regulations, and agency policies. Provide regular updates to the CEO and other senior leadership on progress, challenges, and risks.
Digital Transformation and Innovation: Champion OCERS digital transformation efforts, overseeing the adoption of new technologies that streamline processes, improve efficiency, and enhance the member experience. Stay apprised of technology trends in both public and private sectors.
Quality Assurance and Data Protection: Build quality assurance and data protection processes by implementing information security standards and policies, including running audits and documenting security procedures.
IT Operations Management: Align with IT teams on the oversight of the day-to-day operations of the IT department, ensuring reliable and efficient IT services. Ensure the IT infrastructure, enterprise applications, and systems teams are positioned appropriately with the right teams and tools to support business operations and growth. Ensure industry standards, foundational operations, processes and frameworks are established to create a stable and scalable environment. Work with teams on continuous improvement efforts to ensure the business and end users have a positive and productive experience.
External Collaboration and Advocacy: Work closely with internal teams, government partners, and the private sector to promote the use of technology and AI in public service, and act as OCERS spokesperson for technology-related matters.
Team Leadership and Development: Build and mentor high-performing IT and Information Security teams, promote a culture of collaboration, innovation and accountability within the IT and Information Security Departments, supervise IT and Information Security staff, evaluate performance, and coordinate training and development for current and future needs of the organization.
Budget and Resource Management: Manage all technology and Information Security budgets, ensuring optimal allocation of resources for both short-term projects and long-term initiatives.

Orange County Employees Retirement System

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Chief Technology Officer