Hiring Salary

Minimum salary - $20.15/hour or $20.76/hour with 3+ years experience

Candidates will receive a $3,000 bonus paid in two installments; First $2,000 upon receiving their 911 Public Safety Telecommunicator state certification, and second $1,000 at the completion of field Training. Shift differential pay provided biweekly once training is completed, for working evenings ($50) and midnights ($100). Employees will also be given biweekly specialty pay (see below). Rehired Orange County Sheriff's Office (OCSO) Emergency Communications Specialists and current OCSO employees are not eligible for a signing allowance.

Job Summary

Emergency Communications Specialists respond to emergency and non-emergency calls for service, using a computer aided dispatch terminal for entering call data. They must train and certify in at least two of the three positions: Call Taker, Radio Dispatcher, and Teletype Operator.

Minimum Qualifications

Good work historyAccredited high school or GED diploma (certificate of completion not accepted)Must be a U.S. citizen or possess a current permanent resident cardMust not have been convicted of a felonyNo illegal drug usage within the last year. Other drug usage will be evaluated on a case by case basisMust not have received a dishonorable discharge from the United States Armed ForcesKnowledge of Orange County geography helpfulMust be able to work various shifts with rotating days off, as well as weekends and holidaysMust be able to speak and understand EnglishMust successfully complete a job related "CritiCall" testMust be computer literateMust have good typing skills (approximately 30wpm)

Preferred Qualifications:One (1) to two (2) years of college, military, or related experience and/or training preferred.

PROCESSING & TRAINING

Processing

CritiCall testing: This is a computerized technical test that measures the following skills and abilities: typing speed, data entry, memory recall, map reading, spelling, multitasking and reading comprehension.

Training

Candidates hired as Emergency Communications Specialists receive some of the best training in the industry. Upon employment, new hires attend six weeks of classroom training at the Communications Center. After successful completion of the academy phase, candidates are prepared to take their state certification test and move on to the hands-on phase of their training. This phase consists of 480 hours of hands-on training, working directly with a Communications Training Officer. After successful completion of training, candidates are placed on a shift (typically nights) and begin their work as a Emergency Communications Specialist I - the direct connection between our citizens and deputies.

PHYSICAL DEMANDS & WORK ENVIRONMENT

PHYSICAL DEMANDSThe employee is regularly required to sit and work on the computer for long periods of time, talk, hear, use hands to handle or feel, reach with hands and arms, use repetitive motion, and utilize coordination and dexterity abilities. The employee must have bilateral hearing. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, ability to adjust focus, and peripheral vision.

WORK ENVIRONMENTWork is performed in an open setting environment. The noise level in the work environment is usually moderate. Depending on assignment the employee may be required to work holiday, evening, midnight, and/or weekend shifts. Shift times may vary.

AgencyOrange County Sheriff's Office

Address2500 West Colonial Drive

Orlando, Florida, 32804

Phone(407) 254-7490

Websitehttp://OCSO.COM

To Apply

Apply today at https://www.governmentjobs.com/careers/ocso. Reference CFEC when applying.#J-18808-Ljbffr

Orange County Sheriff's Office, Orlando, Florida

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911 Emergency Communications Specialist I

911 Emergency Communications Specialist I