This position will work 37.5 hours per week (requires weekend work) in the Customer Service Division.

This position performs work involving customer service, general office support, pet license sales and adoption in the Spokane County Regional Animal Protection Service (SCRAPS) Department. The position allocated to this class is responsible for general office duties, working with the general public on a wide range of issues related to animal services and limited handling of animals (depending upon area of assignment) under the immediate direction of the Office Operations Manager, or designee. Work is performed according to department standards, regulations and County ordinances relating to animal care and protection. The Animal Services Representative classification is distinguished from the Shelter Technician by focus on clerical support duties rather than animal care and building maintenance responsibilities.

As a Special Programs Representative, provides a wide variety of assistance on activities in the Special Programs Division, including but not limited to community outreach, humane education, fundraising, public relations, social media and other programs under the direction of the Special Programs Manager or designee. Work is performed with considerable independence, both in the office and at external locations.

As an Animal Behavior & Transfer Representative, works with volunteers, the public and other animal shelters/facilities/rescue groups on programs related to animal behavior, transfer and foster, under the direction of the Regional Animal Protection Director or designee. Work is performed in coordination with staff from other divisions, as well as from outside the organization.

WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a union position submitting applications between 8/13/25 and 8/19/25. First consideration will be given to applicants working in SCRAPS in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to all other applicants.

Required Application Materials

RESUME
COVER LETTER
REFERENCES

TOTAL COMPENSATION: $56,559 - $78,773 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

Spokane County

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