The Superior Court of California, County of Butte
is now accepting applications for:

Court Operations Manager

**Application Deadline: November 24, 2024 - 11:59 PM**

About the Community:

Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more! Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county’s urban center of Chico, you’ll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers’ markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year.

About the Court:

Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice.

The Position:

Under the direction of the Operations Director and executive management, the Court Operations Manager oversees the non-judicial operations of one or more operational divisions of the Court. That includes, but is not limited to, planning, organizing, evaluating, and directing, through subordinate supervisors, the work of the Clerk’s Office, courtroom support functions, and related court functions. The incumbent performs complex analytical work and is responsible for developing and implementing comprehensive policies and procedures. The incumbent is also a member of the court's management team, and as such, shares responsibility for establishing and attaining the court's organizational goals and objectives. This is a regular, full-time, at-will position and is exempt from the Fair Labor Standards Act.

The following duties are typical of those performed by the incumbent in this classification. However, other duties may also be required.

Manages the daily non-judicial operations at one or more Court locations or divisions.
Consistently demonstrates strong leadership skills and team building abilities.
Develops new policies and procedures to create more efficient and effective processes and in response to legislative changes impacting the court; reviews and updates existing policies and procedures as applicable.
Prepares and maintains procedures manuals and program protocols.
Conducts detailed analysis and prepares statistical reports and various reports and studies related to staff, workflow, case flow, and court operations performance.
Assists with monitoring division/facility resource needs; projects future needs; recommends staffing, service, supplies, and systems.
Participates in grant and budget development, management and monitoring, as assigned.
Sets and ensures employee compliance with performance standards.
Plans, assigns, schedules, evaluates, trains, and directs the work of subordinate supervisory, and clerical staff.
Conduct employment interviews and makes recommendations on the hiring of new Court personnel.
Coordinates with other managers to ensure effective communication between all Court divisions and uniform Court-wide application of Court policies.
Administers discipline and assists in the adjudication of grievances.

Knowledge of:

Principles, practices, and techniques of organizational management, supervision, staff development, and training, performance evaluation and personnel administration
Applicable rules and statutes relative to California trial court functions and procedures
Code of Ethics for California Court Employees
Court methods and practices; legal terminology and document processing.
Courtroom activities and procedures
Principles of budget administration and financial record keeping
Principles of program development, implementation, administration and evaluation
Grant research, writing and administration
Modern office equipment including computers, fax machines and copiers
Computer software applications including the Court’s case and queue management systems, as well as email, word processing and spreadsheet programs
Modern office practices such as filing, records maintenance, preparing correspondence and reports
Basic mathematical computations
Principles of English grammar, spelling, and punctuation
Basic public contact and customer service techniques
Cash handling and cash drawer balancing techniques

Ability to:

Manage personnel and multiple divisions and administer personnel procedures including disciplinary actions
Provide leadership to subordinate supervisors and support staff, encourage positive, professional relationships and effectively build a team environment
Resolve internal staff conflicts and promote a positive work environment
Perform a broad range of general supervisory duties including assisting, training, and reviewing subordinates in the performance of their duties; maintaining performance and disciplinary standards, and conducting reviews and evaluations
Develop and conduct in-service training programs
Establish and implement division policies, procedures, and goals; monitor the effectiveness and results of operations through statistical and other analysis, and make recommendations as appropriate
Manage multiple programs and projects while maintaining priorities; effectively multi-task and prioritize work to meet deadlines
Analyze complex problems, evaluate alternatives, and make sound recommendations based on findings; exercise sound independent judgment within general policy guidelines; reason analytically and organize facts
Prepare clear, concise, and grammatically correct reports; prepare and maintain written procedures manuals; perform complex legal research; read, interpret, and apply technical or legal materials, and requirements
Understand, explain, and apply laws, rules, and regulations
Communicate both verbally and in writing, carry out written and verbal instructions with minimal direction
Maintain confidentiality; handle sensitive or confidential legal matters on behalf of the Court
Work cooperatively and interact tactfully with the public, justice partners, Court employees, judicial officers and with others contacted in the course of work
Maintain flexibility, professionalism and composure, and function appropriately under pressure or in stressful situations
Operate a variety of office equipment including a personal computer
Travel between Court facilities when required

Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Education:
A Bachelor’s degree from an accredited college or university in court administration, public administration, business administration, criminal justice, or a closely related field.

Experience:
Four (4) years of progressively responsible experience in a large or complex organization, preferably a trial court of general jurisdiction or other justice agency, with at least two (2) years in a supervisory capacity.

PHYSICAL DEMANDS AND ENVIRONMENTAL FACTORS
The physical demands and work environment described below are representative of those an employee typically encounters while performing the essential functions of this position. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements: The physical requirements described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this classification. Reasonable accommodations may be available to a qualified individual with a disability that will enable him/her to perform the essential functions of the Court Operations Manager classification.

Ability to sit for extended periods of time; dexterity and coordination to handle files and single pieces of paper; frequent lifting, carrying, pushing or pulling of objects weighing up to 25 pounds; strength, dexterity and coordination and/or ability to use a computer keyboard and read a video display terminal on a daily basis; vision which can be corrected to a level sufficient to read handwritten, typed and computer generated information and data; hearing and speech ability sufficient to enable communication by telephone and in-person; ability to frequently reach for and/or twist for items above and below desk level, sometimes with the assistance of a ladder or stepstool; frequently moves from place to place within the office; frequently walks short distances; and vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus to enable incumbent to decipher color coded files, forms, complete data entry and read operating instructions and procedures.

Work Environment: While performing the responsibilities of the Court Operations Manager, these work environment characteristics are representative of the environment an employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

Work is performed in an office environment with little exposure to outdoor temperatures, dirt, or dust. The incumbent's working conditions are typically quiet but may be loud at times at some locations. The noise level and traffic level in the work environment are similar to a busy office. This role routinely uses standard office equipment. Travel to visit other branches within the county and travel to attend professional meetings and trainings in and outside of the county may be required on a frequent basis.

Normal court business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Alternate work shifts may occur.

Superior Court of California, County of Butte

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Court Operations Manager