The Community Enhancement Officer devotes a significant amount of time to code enforcement activities. The position works closely with the public and provides technical and administrative support within the Community Development Department on a variety of planning and zoning functions. The Community Enhancement Officer will also assist the Community Development Department in record keeping, managing the zoning counter, reviewing plans, issuing permits, and providing support to the Town’s boards and commissions.

• Provide excellent, efficient customer service to internal and external customers.

• Conduct residential and non-residential site visits in the community to investigate and appropriately document potential violations to the Town’s zoning/municipal code in addition to adopted conditions of approval for projects.

• Research and compile land records, enforcement history, and permits associated with code violation investigations.

• Prepare detailed case records, chronologies, and corrective orders for code violations.

• Prepare inspection reports and notices of violation for mailing.

• Courteously and effectively communicate/meet with complainants, tenants, landlords, and property owners to identify and explain violations and what corrections need to be made in a timely manner.

• Continuously review unresolved cases and proceed with appropriate enforcement action.

• Maintain electronic records and logs which may be used for documentation in court cases.

• Coordinate with internal and external agencies/departments on code enforcement activities and issues.

• Make appearances and testify in court, as necessary, on code violations.

• As appropriate, refer property maintenance issues to a specialist for mowing, cleaning, clearing, securing, or demolition by the Town’s contractor(s).

• Assists in the enforcement of the Chesapeake Bay Preservation Act; 2

• Provide technical assistance and information on zoning matters to customers at the zoning counter as well as by telephone and email.

• Occasionally prepare staff reports, attend public meetings and make presentations to the Town’s boards and commissions.

• Creates and/or modifies Community Development Department applications and documents for public use.

• Assists the public with permit applications and calculates appropriate fees.

• Assists the Community Development Department in digital and hard copy record keeping, including website management.

• Helps prepare public hearing notices for the newspaper as well as post properties with required public hearing notices, as directed; and,

• Other duties that as may be assigned.

• A college/university degree is required.

• One (1) year of full-time experience in municipal/county code enforcement zoning or a related area of experience.

Certificates, licenses and Registrations

Obtain and retain a valid Commonwealth of Virginia Driver’s License.
Within 18 months, obtain certified zoning official

This position description is subject to change at any time as the needs of the Town change. Nothing set forth herein restricts the Town’s right to assign or reassign duties and responsibilities to this position at any time with or without notice.

Town of Colonial Beach (VA)

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Planning and Community Enhancement Officer

Planning and Community Enhancement Officer