The Utility Billing Clerk is a part-time position of 20 hours per week. This position performs a variety of clerical and accounting duties involving record keeping and/or financial transactions including accounts payable and receivable, utility billing, work orders, account transfers, shut-offs, liens and collection of payments for the Town of Superior. Additionally, this position serves as backup for front desk operations providing customer service for the Receptionist's daily breaks and while on leave.

Works under the supervision of the Finance Director.

Position is non-exempt under FLSA.

Hiring range $24.15 - $30.15 DOQGeneral management of utility accounts:

Create new accounts
Process disconnects, shut-offs and utility work orders
Setup and collection of billing for all Town services
Maintenance of on-line bills and processing NSFs
Works directly with title companies on final bill calculations and payments
Calculates payments due and determines correct accounting codes
Prepares and reviews reports
Prepares billings, notices, and/or direct deposit advices
Provides billing information in person and on the phone answering questions regarding routine financial matters

Serves as backup for the functions and job duties of the front desk operations for the Receptionist's daily breaks and while on leave:

Operates cash register
Through phone calls/emails/direct contact, greets customers, answers general questions, directs individuals to appropriate staff
Enters payments - utility billing, building permit, other
Contributes to a positive work environment

Knowledge of general principles, methods, techniques and practices of automated bookkeeping.
Knowledge of material and equipment used in bookkeeping, including personal computers, automated financial systems, word processing, spreadsheet, electronic mail, and database applications.
Knowledge of standard office equipment.
Knowledge of cash registers required.
Skill in maintaining computer databases and hard copy files.
Skill in preparing, reviewing, verifying, and entering routine financial transactions into a computer system.
Skill in assigning and verifying account numbers.
Skill in researching and tracking financial transactions and information.
Skill in performing mathematical computations, including addition, subtraction, multiplication, division and calculating percentages.
Skill in maintaining a high level of customer service under stressful conditions.
Skill in interpreting, understanding, and following ordinances, regulations, standards, and guidelines.
Skill in communicating effectively verbally and in writing.
Skill in establishing and maintaining effective working relationships with Town employees, other agencies, elected officials, and the public.
Ability to constantly use sound independent judgment.

High school diploma or GED plus one year of bookkeeping or accounting experience, preferably in financial record keeping, or any equivalent combination of education and experience. Proficient on the use of a 10-key and general Microsoft Word, Excel and Outlook knowledge required. Previous experience in Caselle or other utility billing/accounting software highly desirable.

Town of Superior

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Utility Billing Clerk - Part Time