About The Position
This position will join the Parks and Recreation Golf team and assist with the management and operation of Highland Golf early spring through summer (weather dependent) and will also assist with Winter Snow Sports at Battle Creek, Como, Highland, and Phalen from early fall through winter (weather dependent).
Here’s What You Can Expect To Do
- Provide customer service specific to golf by welcoming, assisting, and orienting visitors to golf programs.
- Provide accurate program and facility information to the public in person, by telephone, or in writing via email and social media.
- Register participants in recreation management software programs, monitor enrollment, make necessary adjustments, and track attendance.
- Sell and collect fees for admission, tee times, merchandise, food, beverages, etc.
- Prepare and serve food and beverages for consumption on the premises.
- Assist in taking inventories of consumables, equipment, and merchandise.
- Fit customers with rental equipment and provides related instructions.
- Organize, lead, and monitor entry and intermediate level public programs and activities.
- Instruct, train, and demonstrate to participants various recreational skills, techniques, rules, and strategy.
- For more information and essential functions, see our job description.
Information Specific to this Position:
- Non-traditional working hours including weekends and second shift.
- Will require working outdoors in various weather and environmental conditions.
- Facilities operate from 6am - 10pm seven days a week.
- Scheduled hours will be 30 - 40 hours per week.
Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time.
The eligible list created from this assessment will also be used to fill Parks Services Assistant positions as they become available in Parks and Recreation.
Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.
Position Requirements
Must be 16 years of age or older.
Experience related to customer service and/or cash handling.
How to Apply
- Submit a City of Saint Paul online application by the closing date.
- Upload or submit the following document via the online application system. (Zip files and web links will not be accepted. Each uploaded attachment is limited to 10MB.)
First time applying online? Read our How to Apply Online Guide.
Need technical support? For help with the online application, please call
1-855-524-5627.
Learn more about our Hiring Process
Assessment: Qualifications Rating
The Qualifications Rating is an assessment of your completed application and answers to the Supplemental Questionnaire. Be as specific and detailed as possible in completing your application and questionnaire. You must submit your completed application and supplemental questionnaire by the application deadline.
Eligible Lists Created from Open Job Posting: You must receive a score of 75% or higher to pass the assessment and be considered for the position. Non-promotion eligible lists typically are pass/fail and promotion eligible lists are typically ranked. If the open eligible list created contains a veteran, one open list will exist. When there are no veterans remaining on the eligible list (i.e. hired, withdrawn) from an open list that also contains promotional candidates, two lists will be created: one open list and one promotion list. If two lists exist, the promotion list must be exhausted before the open list is considered.
Final Selection Process: Those who pass will be placed on an eligible list for approximately six months and all will be notified of their status. A Hiring Manager will consider those applicants eligible for hire. You will be notified if you are invited to participate in the final selection process which may include an interview, job simulation, work sample submission, or other evaluation method.
Pre-Employment Screening: This position requires a background check which may include criminal history, and employment history as a condition of employment.
Human Resources Contact Information
Danni Smith at 651-266-6566
Email: danni.smith@stpaul.gov
The City of Saint Paul encourages individuals to apply for positions regardless of criminal history.
Veteran’s Preference: If you are a veteran and would like to receive Veteran’s preference in accordance with MN Statute 197.455, you must submit a photocopy of your DD214 preferably at time of application. Click here for more information.
Equal Employment Opportunity Statement: The City of Saint Paul is an equal opportunity/affirmative action employer. Veterans, women, persons of color, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply.
The City of Saint Paul offers a competitive benefits package for permanent, certified positions. Temporary positions are not eligible for benefits.
Benefits vary with each position and the collective bargaining agreement. Benefits may include:
City Paid Benefits
- Health Insurance
- Vacation/Holidays
- Sick Leave
- Life Insurance
- Subsidized Metro Bus Pass
- Deferred Compensation
- Retirement Program
Optional Benefits
- Dental
- Flexible Spending Accounts
- Disability Insurance
- Accidental Death and Dismemberment Insurance
- Long Term Care Insurance
For a Detailed Overview, Visit General Benefits.
01
The thorough completion of the supplemental questions is very important in the screening and assessment processes. Therefore, a lack of detail and explanation in the supplemental questions and in your application, may result in failure or disqualification for this position. In addition, documentation of work experience referred to in the supplemental questions must be included in the application. Your education, training, and experience are subject to verification. I understand that giving false information, failure to accurately represent myself, or not providing required documentation as listed on the job announcement will result in disqualification from this position.
02
Are you 16 years of age or older?
03
Do you have experience in customer service and/or cash handling?
04
Which of the following do you have experience in?
- Assisting in monitoring and responding to customer service emails and social media posts
- Collect fees and handling cash at point-of-sale transactions
- Preparing and selling food and beverages
- Assisting customers with equipment rental fittings
- Monitoring facilities
- Operating aquatic and/or golf equipment
- None of the above
05
In detail, describe your experience indicated in the previous question. Please include your role, responsibilities, and length of time performing these duties.
06
In detail, describe your experience in working to support golf programming. Please include your role, responsibilities, and length of time performing these duties.
07
RECRUITMENT: How did you first find your way to our website to apply for this position? (check all that apply)
- City of Saint Paul website
- City of Saint Paul employee
- City of Saint Paul job interest card
- City of Saint Paul walk-in
- City of Saint Paul Posted! newsletter
- City of Saint Paul Gov.Delivery notifications
- Friend or family member
- League of Minnesota Cities website
- Governmentjobs.com website
- LinkedIn
- Facebook
- X (formerly known as Twitter)
- Indeed.com website
- ZipRecruiter
- Pollen website
- MinnesotaWorks.net
- College or University
- Community organization
- Job fair
- Professional association
- Saint Paul Elevate Session
- People of Color Career Fair
- Other
08
RECRUITMENT: If not indicated above, please specify where you heard about the position (e.g., specific organization/website name, City of Saint Paul employee name).
09
I am currently a Right Track Worker or have been employed by the City of Saint Paul as a Right Track Worker in the past.
