About Our Job
Work. Live. Serve.
The City of Vacaville - A beautiful place to live, a great place to work!
With more than 600 employees, the City of Vacaville values work-life integration and offers alternative work schedules, employee social and wellness activities, competitive pay and a generous benefits and retirement package.
Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as
Public Safety Dispatcher Trainees. This recruitment will establish an eligibility list for future vacancies in this classification that may occur over the next 12-month period.
The Vacaville Police Department is committed to delivering high-quality law enforcement services to the community. Our Communications Center is overseen by 1 Communications Manager, 4 Communications Supervisors, and 19 Public Safety Dispatchers. The Vacaville Police Department provides safety and service to the community and prides itself on integrity, ethics and respect for individual human dignity.
Public Safety Dispatcher Trainee Salary Range: $70,255.73 - $73,954.30/annually
Working for the City of Vacaville comes with an excellent benefits package, including:
- Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
- Vision and Dental Insurance monthly premiums covered 100% by the City
- Holiday Pay at 5.38% of base salary
- Tuition reimbursement up to a maximum of $2,000 per fiscal year
- California Peace Officers Standards and Training (POST) – Intermediate Certificate Pay - $2,999 per year
- California Peace Officers Standards and Training (POST) – Advanced Certificate Pay - $6,000 per year
- California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description visit our website at www.cityofvacaville.gov
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About You
The Ideal Candidate:
Responsibilities
The ideal candidate will have excellent interpersonal skills in order to work effectively across all City departments, all levels of employees and other law enforcement agencies, as well as strong oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
- receiving and responding to routine and emergency calls
- referring callers to appropriate agencies
- providing general information to the public
- assigning calls to Police and Fire units
- dispatching units expeditiously and as necessary
Required
EDUCATION AND EXPERIENCE - Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: Equivalent to the completion of the twelfth grade.
Experience: One year of clerical experience involving public contact. Some work experience in a public safety agency is desirable.
LICENSE OR CERTIFICATE
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatcher Basic Course is required within 12 months of hire and is a condition of passing probation.
IMPORTANT: Copies (clear and legible) of the following documents must be attached at the time of application:
- Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (www.theacademy.ca.gov), or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at www.post.ca.gov.
All applications will be reviewed and screened and only the most qualified candidates, who have submitted required documents, will be invited to continue in the examination process.
About Everything Else
This recruitment is currently open and continuous but may close without further notice at any time. The Police Department is actively reviewing applications as they are received. Interested candidates are encouraged to apply and submit the necessary documents as soon as possible.
IMPORTANT: Copies (clear and legible) of the following documents must be attached at the time of application:
- Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (www.theacademy.ca.gov), or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at www.post.ca.gov.
Please note: If you do not attach proper documentation to your application, you will not be invited to move on to the next steps in the hiring process.
Applicants are encouraged to apply online at www.cityofvacaville.gov. Application packets may also be requested in person at the Human Resources Department or by calling (707) 449-5101. Cover letters and resumes are encouraged as a supplement but cannot be accepted in lieu of a completed application packet.
IMPORTANT: Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address which you check regularly.
For ADA information and other Frequently Asked Questions, please click here.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals, committed to honesty and integrity. Applicants considered for appointment will be required to undergo the following, including, but not limited to: a thorough background investigation including CVSA exam, a complete medical exam and a psychological exam.
Vacaville Police Officers Association (VPOA)
The City of Vacaville values the importance of our first responders and public safety staff. Employees enjoy a collaborative and team oriented working environment, 4/10s alternative work schedules, employee social and wellness activities through our CoV LIFE program, competitive pay and a generous benefits and retirement package. To learn more about our benefits for Full-Time positions, please review our Benefits Summary.
Part-time positions are paid an hourly rate and can work up to a maximum of 129 hours per month. Part-time positions are at-will, are not eligible for health or retirement benefits (including CalPERS membership), and do not accrue leave time with the exception of state mandated sick leave (40 hours per year).
Part-time positions are not covered by Social Security and are not eligible for the City of Vacaville's retirement plan through CalPERS and are therefore required to make 7.5% pre-tax contributions into a qualified plan under the Omnibus Budget Reconciliation Act of 1990 (OBRA). For the City of Vacaville, the plan is a Section 457 Deferred Compensation Plan through Nationwide Retirement Systems, Inc.
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Do you have a high school diploma or GED?
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Do you have one year clerical experience involving public contact?
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Do you have a POST Dispatcher Test T-Score of 50 or above (dated within one year of application date)? If yes, you must attach a copy to your application.
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Are you available to work all shifts (day, swing and graveyard)?
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Are you available to work on holidays?
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Are you available to work 12-hour shifts?
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Spanish speaking skills are highly desirable for this position, but not required. Do you speak Spanish?
