DEPUTY CHIEF, EMS - CLINICAL EDUCATION

General Information

Work Location: 2101 47th Avenue Terrace East, Bradenton, Florida 34203

Work Hours: Monday - Friday, 8:00 am - 5:00 pm

Expected Starting Salary Range: $80,143.32 - $106,189.90

This position is a full-time, exempt, salaried team member who serves as the primary Training Officer for the Emergency Medical Services (EMS) Division of the Manatee County Public Safety Department. Directs, designs, facilitates, and implements a wide variety of training, skill verification, and professional development strategies for the EMS Division that enhance the effectiveness and career well-being of team members of the EMS Division.

This position includes significant managerial authority, independent judgment, and discretion. The role requires advanced clinical knowledge and executive decision-making regarding improving standards of care and coordinating education and training of the EMS Division, healthcare partners, and the public. This position will serve as the professional licensing officer to enforce minimum certification requirements, licensure tracking, and re-licensure requirements. Improves relations with the community, business associates, and other agencies. This position reports directly to the Assistant Chief of EMS Administration.

Note: FRS Retirement Class: Special Risk.

Note: This position has been designated by the Manatee County Commission as serving at the will and pleasure of the County Administrator. Employees so designated may be terminated at any time with or without cause.

Working Conditions

Indoor/Outdoor situation; high noise environment while performing certain responsibilities. Lifting equipment up to 100 lbs. alone; up to 250 lbs. with assistance.

This is a safety-sensitive position. Employment and continued employment with Manatee County Government is contingent upon passing pre-employment and employment screenings identified in Section XX of the Personnel Policy, Rules, and Procedures Manual. An applicant/employee who fails to pass a drug/alcohol screening, shall be disqualified from employment in any class for a period of three (3) years.

Job Description

Essential Functions

These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Oversees and assists with the development and implementation of a comprehensive training program that fulfills the recertification needs of the EMS Division, and other divisions in the Public Safety Department as required.

Researches, creates, and implements effective methods to educate team members, enhance performance, and drive team member engagement.

Coordinates individual and group training, refresher courses, and remedial training in the operation and use of new and current equipment and techniques.

Coordinates necessary processes and activities to support EMS Division and other Public Safety team members seeking certifications, recertifications, credentialing, continuing education, skill verification, medical and operational knowledge validation, and career ladder advancement.

Continually evaluates the quality and effectiveness of training programs and instructors (both internal staff and external vendors), making recommendations to the Assistant Chief of Administration concerning changes necessary to eliminate training deficiencies or to comply with binding regulations. Aligns training with the Division’s strategic goals and makes the best use of available resources.

Oversees and directs curriculum standards for the orientation of new team members.

Evaluates organizational performance (team member surveys, performance measures, exit surveys, etc.) to ensure training meets business needs and improves EMS Division performance.

Creates communication strategy to promote continual professional development, connecting it to EMS Division goals and results. Ensures training, professional development, and continuing education plans, schedules, and calendars correspond to license renewal periods for EMS Division Team Members.

Responsible for administration of the Division’s Learning Management System (LMS). Oversees the creation of online learning modules and other educational materials for team members.

Responsible for curriculum development, lectures, skill instruction, and coordination of guest lecturers and instructors for EMS-sponsored training programs and initiatives.

Studies new developments in out-of-hospital medical care, and emergency medical equipment, doctrine, technology, and techniques. Evaluates local applicability and recommends and implements necessary procedural, equipment, and personnel changes in the Division.

Manages daily activities of assigned Shift Training Officers and Field Training Officers. Assigns work and delegates responsibilities to staff and monitors progress to ensure division goals are met and high-quality customer service is maintained. Trains, coaches, appraises, and rewards assigned staff.

Responds appropriately to team member complaints and issues. Cultivates strong working relationships and builds trust among team members.

Establishes, implements, and oversees the comprehensive skills credentialing system for all division personnel. Develops and maintains detailed documentation of each team member's skill proficiency, continuing education, certification status, and training completion.

Establishes procedures to meet EMS policies. Administer corrective action and/or positive reinforcement as needed. Advises team members of performance concerns and/or positive actions. Performs coaching, training, and counseling.

Enforces EMS policies and procedures, administering and documenting disciplinary action taken for inappropriate behavior during training programs. Recommends revisions of policies and procedures needed to ensure successful implementation and completion of training goals and objectives.

Promptly communicates performance deficiencies or personnel problems to the Assistant Chief of EMS Administration, their designee, and the team member's respective supervisor.

Provides input into the preparation of the yearly training budget.

Responsible for regulatory compliance to ensure that all work is completed following applicable laws and government regulations. Ensures training meets all federal, state, and local standards, and evidence-based medical practice under the direction of the Medical Director.

Represents the EMS Division, Public Safety Department, and Manatee County at meetings, conferences, etc. Makes public presentations as required.

May serve as Incident Safety Officer on routine or large-scale emergency incidents.

Responds to emergency scenes/incidents as directed. Applies advanced knowledge and training in the operation of emergency vehicles and emergency treatment of patients when necessary.

Recommends needed revisions of the EMS medical protocols and standing orders.

Maintains the confidence of the Medical Director in the provision of basic and advanced life support skills.

Assists with regional EMS training programs and attends meetings, seminars, and developmental programs needed to stay abreast of changing trends in EMS.

Performs other related work (including weather or other extreme emergency duties) as required.

Minimum Qualifications

Bachelor's degree in education, emergency medical services, nursing, public safety administration, healthcare administration, business administration, or related field.

Five (5) or more years of experience as a licensed lead Paramedic in a transporting ALS agency or Emergency Department Registered Nurse.

Three (3) or more years of experience developing and managing education and professional development programs using a variety of educational delivery platforms.

The following certifications and licenses are required and must be kept current: Valid Florida Driver’s License, Valid Florida State Paramedic, Provider certifications in Basic Life Support CPR (BLS), Advanced Cardiac Life Support (ACLS), Pre-Hospital Trauma Life Support (PHTLS), or equivalent.

Instructor certifications in AHA BLS, AHA ACLS, AHA PALS, NAEMT AMLS, NAEMT EPC, NAEMT GEMS, NAEMT PHTLS, and Emergency Vehicle Operator Course (EVOC) are required at the time of hire or must be acquired within one (1) year of accepting the position and must be maintained while holding this position.

IS-100, IS-200, IS-700, IS-800 required. ICS-300 and ICS-400 are required within one (1) year of accepting the position.

NAEMSE Instructor Level I (40 hours) or equivalent required within one (1) year of accepting the position.

NAEMSE Instructor Level II (20 hours) or equivalent required within one 1 year of accepting the position.

Equivalent combinations of education and experience may be considered.

More

Supplemental Information

Previous Training In Adult Education Skills, Preferred.

Experience with public speaking to various age groups, preferred.

National Registry Paramedic certification, preferred.

Community Paramedic certification, preferred.

Critical Care Paramedic certification, preferred.

Knowledge, Skills And Abilities:

Strong organization, prioritization, analytical, and problem-solving skills to effectively manage areas of responsibility and attain goals set. Able to resolve difficult problems and situations.

Proven ability to plan and conduct effective and engaging training programs.

Strong knowledge of traditional and modern training methods and techniques (mentoring, coaching, on-the-job, classroom, e-learning, micro-trainings, etc.), assessment tools, adult learning theories, and common techniques and practices of adult education and skills training.

Strong knowledge of instructional design and education evaluation. Advanced knowledge of EMS operations, systems, and procedures.

Extensive knowledge of basic and advanced techniques, procedures, and equipment used in the provision of out-of-hospital medical procedures and treatment.

Strong influencing and consulting skills

Strong knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including Florida statutes and regulations related to EMS, and departmental and county policies and procedures.

Strong knowledge and understanding of computer systems and software applications required to perform job responsibilities.

Excellent verbal and written communication skills and interpersonal skills, including public presentation skills, to interact professionally and effectively with staff, management, and vendors. Able to communicate policies, practices, and procedures for clarity and understanding by management, team members, and other stakeholders.

Communicate effectively in a diverse range of audiences and settings.

Listen and integrate the ideas of others.

Able to work within the confines of a collective bargaining agreement with the workforce.

Thorough knowledge of all EMS policies, procedures, and medical protocols.

Display a positive, self-motivated professional demeanor and promotes the mission of EMS as a unified team.

Independently plan, organize, schedule, and coordinate assigned projects and make decisions and judgments relating to assigned projects and other responsibilities.

Generate reports based on computer data.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

Full Time Positions

Employee Assistance Program (EAP):

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
• Five (5) free visits annually for employees and covered family members.
  
  

Wellbeing Benefits:

• Wellness/Health Coaches (5 Free per year)
• On-site Fitness Centers for you and your dependents with 24/7 access
• Personal Training (5 Free per year)
• Pharmacy Technician
• Group Fitness Classes
• Musculoskeletal Physical Therapy Management
• Diabetes Care Program
• Registered Dietician (5 Free per year)
• Massages with licensed therapist (small copay)
  
  

Miscellaneous Benefits:

• Workers’ Compensation
• Training/Seminars
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).
  
  

Paid Time Off:

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Personal Sick Leave
• Family Sick Leave
• Sick Leave Bank (Donated Hours)
• Professional Medical Appointment Leave
• Bereavement Leave
• Military Leave
• Military Training Leave
• FMLA
  
  

Vacation Award: Applies to employees regulary sceduled to work 8 hours per day/40 hours per week.

Years of Service Vacation Days

0-5 16.25 days

6-10 19.50 days

11+ 22.75 days

• Earn an additional day of vacation every six (6) consecutive months of no sick leave.
  
  

Insurance:

• Award-winning Health Plan with deductibles as low as $0.
• Dental Insurance
• Vision Insurance
• Prescription Insurance
• Life Insurance (6 times salary at low cost)
• Long-term and Short-term Disability Insurance
  
  

Retirement:

• Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
• 457b Tax Deferred and ROTH account options through Voya.
• FRS Webinars
• Free financial guidance with licensed, non-commissioned financial planner
  
  

Career Wellness:

• Professional Leadership Programs
• Instructor-Led and eLearning Training
• Premium Pay Differentials/Career Ladders
• Career Counseling
• Toastmasters
• Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
• Employee Recognition Programs with monetary and time-off awards
  
  

Education Benefits:

• Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement.
• Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
• Public Service Loan Forgiveness (PSLF)
  
  

Flexible Spending Account:

• Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.
  
  

Permanent Part Time - Benefits

Employee Assistance Program (EAP):

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
  
  

Miscellaneous Benefits:

• Workers’ Compensation
• Training/Seminars
• Fitness Center Access for employee only
• FRS options
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).
  
  

Paid Time Off:

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.
  
  

per pay-period basis, any work schedule less that this will be earned on

a pro-rated basis

01

VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.

Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.

Note: "See Resume" is not acceptable.

Identify all gaps not related to medical reasons.

• I acknowledge the above statement
  
  

02

If you are claiming Veteran's Preference, please check category of eligibility

• A disabled veteran who is eligible for receiving compensation under public law administered by Department of Veteran's Affairs and Department of Defense
• The spouse of a veteran who cannot qualify for employment because of total and permanent service-connected disability, or spouse of a veteran missing in action, captured or forcefully detained by a foreign power
• A wartime veteran who has served at least 1 day during a wartime period (active duty for training may not be eligible)
• An un-remarried widow or widower of a Veteran who died of a service-connected disability
• The mother, father, legal guardian, or un-remarried widow or widower of a service member who died as a result of military service under combat-related conditions as verified by the U.S. Department of Defense
• A current member of any reserve component for the United States Armed Forces or the Florida National Guard
• A veteran with a "Honorable" discharge (Active duty for training may not be allowed for eligibility)
• Not claiming Veteran's Preference
  
  

03

What previous roles have you held that you believe qualify you for this position?

04

Which level of education have you achieved?

• No high school equivalency
• High school graduate/equivalent
• Associates degree
• Bachelors degree
• Masters degree
  
  

05

How many years of experience do you have as a licensed lead Paramedic in a transporting ALS agency or Emergency Department Registered Nurse?

• None
• 0 - 2 years
• 3 - 4 years
• 5 - 6 years
• 7 - 8 years
• 9+ years
  
  

06

How many years of experience do you have developing and managing education and professional development programs using a variety of educational delivery platforms?

• None
• 1 - 2 years
• 3 - 4 years
• 5+ years
  
  

07

Do you possess a valid driver license? If out of state, can you obtain a valid Florida driver license within 30-days of hire?

• Yes
• No
  
  

08

Are you currently certified as a paramedic in the state of Florida or hold National Registry?

• I am currently a certified paramedic in the State of Florida
• I am current with NREMT-P (National Registry of Emergency Medical Technicians-Paramedic)
• No, I am not certified.
  
  

09

Please indicate which of the following certifications you currently possess.

• None
• BLS
• ACLS
• PHTLS
  
  

10

Instructor certifications in AHA BLS, AHA ACLS, AHA PALS, NAEMT AMLS, NAEMT EPC, NAEMT GEMS, NAEMT PHTLS, and Emergency Vehicle Operator Course (EVOC) are required at the time of hire or must be acquired within one (1) year of accepting the position and must be maintained while holding this position.

• I acknowledge
• I do not acknowledge
  
  

11

IS-100, IS-200, IS-700, IS-800 required. ICS-300 and ICS-400 are required within one (1) year of accepting the position.

• I acknowledge
• I do not acknowledge
  
  

12

NAEMSE Instructor Level I (40 hours) or equivalent and NAEMSE Instructor Level II (20 hours) or equivalent are required within one (1) year of accepting the position.

• I acknowledge
• I do not acknowledge
  
  

13

Describe your experience as a leader in a complex organization where you had to develop, plan, organize, and review the work of subordinate personnel for Clinical Education. If none, type N/A.

14

Describe your highest level of management experience, supervision, and completed educational coursework that directly relates to the knowledge of the position for which you are applying. If none, type N/A.

15

Describe your experience in EMS education program administration. If none, type N/A.

16

How would you plan to balance the organization’s short-term objectives with long-term vision and sustainability as it relates to initial and continuing EMS education?

17

To illustrate your ability to develop and facilitate programs, please describe two (2) efforts that you have spearheaded and seen to completion.

18

Describe the type of relationships you’d like to foster with your subordinates, supervisor, and colleagues, including levels from field EMS providers through EMS Administration.

• Required Question