Animal Services Adoption/Outreach Specialist

Requirements

MOS Code: None

Education and Experience : A High School diploma, GED, or higher and six (6) months of animal handling or animal shelter experience, and (6) months of customer service experience.

Licenses and Certificates: Texas Class "C" Driver's License or equivalent from another state.

General Purpose

Under general supervision oversees and manages offsite adoptions and assists with other programs to include outreach and education activities.

Typical Duties

Administer outreach, public contact and customer activities for the department's adoption program. Involves: Provide adoption center and offsite adoption coordination. Confer, counsel and educate customers on various pet breeds, dog and cat characteristics, and City adoption policies and procedures. Explain state and local laws and ordinances, departmental policies and procedures, and information regarding pet ownership, licensing, adoption, and other animal issues to the public. Assist the public with animal adoption. Assist and educate adopters on pet selection, pet care, and owner responsibilities. Interview citizens who want to adopt a pet. Collect information about animals and persons in accordance with department procedures. Increase awareness of the animal adoption program within the community by utilizing media contacts, newspapers, and promotional events. Plan and implement procedures to increase adoptions. Coordinate and collaborate with other agencies on jointly sponsored events.

Schedule offside adoption and outreach events to support the adoption of shelter animals. Involves: Coordinate the selection of animals, collect necessary equipment and supplies, and arrange for transportation of animals to offsite events. Provide human care, treatment and handling of animals. Handle and move animals to facilitate the interaction between animals and patrons upon adoption. Collect cash, credit card and check payments for adoption fees. Create receipts and reconcile payments at the end of day. Monitor and maintain animal food and supplies in adoption van and other vehicles used in events. Disinfect equipment and instruments used.

Performs assigned administrative functions. Involves: Gather and maintain data regarding adoption efforts and activities. Maintain animal inventory list and update animal records. Recruit and coordinate volunteer support for adoption events. Assist in training volunteers in areas of customer service, adoption and safe animal handling. Assist in the preparation of reports and presentations pertaining to adoption initiatives. Assist in maintaining social-media, create content and provide photography pertaining to adoption events.

General Information

For complete job specification, click here .

Please note: This is an unclassified position.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Determined by agreement

Closing Date/Time: 3/18/2025 11:59 PM Mountain