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Administrative Technician



Job Details

Administrative Technician

This listing closes on 4/2/2025 at 11:59 PM Pacific Time (US & Canada); Tijuana.

Employer

City of Sacramento

Salary

$57,494.25 - $80,900.19 Annually

Location

Sacramento, CA

Job Type

Full-Time Career

Job Number

010702-25-PW-3

Department

Public Works

Division

Parking Service Division

Opening Date

03/19/2025

Closing Date

4/2/2025 at 11:59 PM Pacific Time (US & Canada); Tijuana

THE POSITION

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

The Department of Public Works, Parking Services Division, is seeking two Administrative Technicians to support the needs of the division’s human resources function and the City's Meter & Space Reservation program. These positions will perform similar essential duties and responsibilities for their respective operations, involve frequent computer use, and require maintaining high levels of confidentiality and security protocols. The Parking Services Division is comprised of seven high-performance teams where members are expected to work effectively to ensure accuracy, timeliness, and adapt to changing priorities.

IDEAL CANDIDATE STATEMENT

The ideal candidate will have strong written and verbal communication skills, with an aptitude to perform detailed functions with various computer and database records. Experience with municipal operations, parking operations, or human resources is preferable. The ideal candidate will express interest working in the field, be available to work outside standard work hours when necessary, and able to maintain positive relationships with other employees and members of the public.

Under general supervision, the Administrative Technician performs a variety of technical and paraprofessional duties in support of centralized procurement, personnel, budget and administrative functions or in support of projects or programs; assists administrative and analytical personnel in researching, compiling and reviewing information; develops and maintains databases and spreadsheets.

DISTINGUISHING CHARACTERISTICS

This classification may be populated with multiple incumbents. The Administrative Technician performs technical non-clerical budget, procurement, personnel or program administration work within established policy and procedure guidelines. The Administrative Technician is distinguished from journey level clerical classifications in that the duties of Administrative Technician are technical and paraprofessional in nature and require greater knowledge and judgment. Administrative Technicians do not routinely perform clerical work.

SUPERVISION RECEIVED AND EXERCISED

General direction is provided by higher-level administrative, analytical, or managerial staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Researches, compiles, tabulates, and assembles data; assists in conducting surveys and studies; recommends and implements procedures, guidelines and processes; consults with managers and drafts policies. 
  • Prepares statistical and narrative reports, presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases and spreadsheets.  
  • Resolves difficult or sensitive customer service inquiries or problems, advises public on complex rules, policies and procedures; responds to inquiries from employees and the public.  
  • Researches information, organizes, evaluates and compiles results and prepares detailed summaries, tracks progress of projects and payments expenditures and reimbursements.  
  • Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for personnel, purchasing, fiscal, and project or program areas; maintains a variety of records and files.  
  • Assists in the administration and coordination of special events, training, programs or projects; assists in coordinating municipal activities among City departments and/or other organizations.  
  • Provides exceptional customer service to those contacted in the course of work. 
  • Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification.

QUALIFICATIONS

Knowledge of:

  • Basic principles of technical and statistical report preparation.  
  • Basic principles and practices of research and statistical methods.  
  • Modern office practices, procedures, and equipment.  
  • Record keeping and reporting practices.  
  • Basic principles and techniques of personnel, budget and purchasing.  
  • Basic techniques of project and program management.
Skill in:
  • Providing customer service, including dealing with people in sensitive situations and problem resolution. 
  • Use of computers and computer applications and software.
Ability to:
  • Communicate clearly and concisely, both orally and in writing.  
  • Collect, compile, organize, analyze, and interpret data.  
  • Understand, interpret, and apply rules, regulations, laws, and ordinances.  
  • Establish and maintain cooperative relationships with those contacted in the course of work.  
  • Follow oral and written instructions.
EXPERIENCE AND EDUCATION

Experience:

Three years of  journey level clerical experience, including a minimum of two years performing administrative work or advanced journey level clerical work.

Substitution:

Completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field may substitute for two years of the required experience.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. 

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment.


PROBATIONARY PERIOD

Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status.

THE SELECTION PROCEDURE

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox.

1. Application: (Pass/Fail) – All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;

  • Employment applications must be submitted online; paper applications will not be accepted. 

  • Employment applications will be considered incomplete and will be disqualified:

    • If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section.Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week).

    • If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. 

  • Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.

  • Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. 

  • If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C.

  • Applicants are responsible for attaching a copy of their DD214 to each position for which they apply.

2. Training and Experience Exam: (Weighted 100%) – The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note:

  • Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. 

  • A resume will not substitute for the information required in the T&E questions.

3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Administrative Technician examination.

4. Screening Committee: (Pass/Fail)– All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department.

5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.

QUESTIONS:
For questions concerning this job announcement and the application process: 

  • For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. 

  • Call the Human Resources Department at (916) 808-5726

Bilingual Pay 
Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary.

Pension Reform Act
The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. 

Equal Opportunity Employer
The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Additional Information
Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf

Union Contracts:https://www.cityofsacramento.gov/HR/labor-agreements.html


Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf

01
APPLICATION: I understand my application must meet the minimum qualifications for consideration of employment with the City of Sacramento. The experience I list in the duties area of the "Work Experience" section of the employment application will be used to determine if I meet the minimum qualifications as stated on the job announcement. A resume, responses to the supplemental questions requiring a narrative response, employment history listed elsewhere in the application or attachments will not substitute for the information required in the "Work Experience" section of the employment application. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). Please refer to the City of Sacramento's Applicant Resources Page for Screening Instructions: https://www.cityofsacramento.gov/HR/employment
  • Yes
02
PROOF OF EDUCATION: To qualify for this classification you may use education or experience as listed in the substitution option to provide required knowledge, skills, and abilities. I understand proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with my application and will be required at the time of appointment if I am using education to qualify for this position. Please refer to the City of Sacramento's Proof of Education Requirements (https://www.cityofsacramento.gov/HR/employment) for information on accepted documentation.
  • Yes
03
EDUCATION CONFIRMATION: If I am using education to qualify for this position, I attest I possess or will possess completion of 60 semester units in an accredited college or university in public or business administration, economics, accounting, personnel or a closely related field by time of appointment if I am selected for this position.
  • Yes
  • No
04
SUPPLEMENTAL QUESTIONNAIRE: The answers to the questions below will be reviewed by the hiring department along with the information provided in your employment application. Therefore, your answers must be consistent with your employment application information (especially in the "Education" and "Work Experience" sections), must be unambiguous, and must contain sufficient but concise detail and organization. A resume will not be accepted in lieu of completing this Supplemental Questionnaire. Lack of clarity, incomplete or inconsistent information, and/or disorganized presentation may negatively affect the hiring department's review of your Supplemental Questionnaire. I understand and agree to the above instructions.
  • Yes
05
Describe any experience you have working in a municipal operation, including your role and type of work performed.
06
Describe your proficiency with computers, including how you utilize computers in your current or past jobs and the names of programs you utilize.
07
Describe any experience you have working with city council members, business owners, or community members who have an influence on the operation of your organization or agency.
08
TRAINING AND EXPERIENCE EXAMINATION: The following questions are the Training and Experience (T&E) Examination. In addition to the City of Sacramento employment application, applicants must complete and submit online responses to the T&E questions. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. Therefore, your responses to the T&E Exam questions should be thorough and complete because the exam score will determine your ranking on the eligible list for this job. In accordance with the City of Sacramento's Racial and Gender Equity Action Plan (RGEAP), this examination contains non-binary names and pronouns. For additional information regarding the City's RGEAP, please copy and paste the following link into a web browser: https://www.cityofsacramento.gov/content/dam/portal/hr/Divisions/ode/workforce-equity-documents/Full-RGEAP.pdf I understand and agree to the above instructions.
  • Yes
09
Select all the software programs you are proficient in and use on a regular basis in the administration of your job and/or education.
  • Microsoft Outlook or equivalent
  • Microsoft Word or equivalent
  • Microsoft Excel or equivalent
  • Microsoft PowerPoint or equivalent
  • Microsoft Access or equivalent
  • Microsoft Visio or equivalent
  • Adobe Acrobat Professional
  • Applicant Tracking System software
  • Accounting software
  • None of the above
10
Select the one option that best describes your experience working with data as it relates to preparing reports, and/or compiling and maintaining complex and extensive records.
  • Four years or more
  • At least three years, but less than four years
  • At least two years but less than three years
  • At least one year but less than two years
  • Less than one year
11
Select the one option that best describes your experience understanding, interpreting, and applying complex rules, laws, regulations, or ordinances in support of organizational processes.
  • Four years or more
  • At least three years, but less than four years
  • At least two years but less than three years
  • At least one year but less than two years
  • Less than one year
12
Select the one option that best describes your experience performing duties such as scheduling, maintaining calendars, writing correspondences, emailing, and answering questions and requests.
  • Four years or more
  • At least three years, but less than four years
  • At least two years but less than three years
  • At least one year but less than two years
  • Less than one year
13
Select the one option that best describes your experience communicating effectively with employees, leadership, other departments, and outside agencies to coordinate events, trainings, programs, or projects.
  • Four years or more
  • At least three years, but less than four years
  • At least two years but less than three years
  • At least one year but less than two years
  • Less than one year

* Required Question

Employer
City of Sacramento
Phone
(916) 808-5726
Website
http://portal.cityofsacramento.org/HR
Address
915 I Street
Historic City Hall
Sacramento, California, 95814-2604

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