About Our Job
The City of Vacaville - A beautiful place to live, a great place to work!
With more than 600 employees, the City of Vacaville values work-life balance, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and a generous benefits and retirement package.
Contribute to our vibrant community and join the City of Vacaville!
The City of Vacaville is accepting applications for the position of IT Specialist I/II in our City Manager's Office. Currently there is one (1) IT Specialist vacancy. This recruitment will serve to establish an eligibility list that may be used to fill additional vacancies that could occur over the next 12-month period.
Salary Information
Information Technology Specialist I $70,502 - $85,696
Information Technology Specialist II $77,552 - $94,265
Working for the City of Vacaville comes with an excellent benefits package including:
- Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium and other plans are also available
- Vision and Dental Insurance monthly premiums covered 100% by the City
- Paid sick leave, vacation leave, thirteen holidays and two floating holidays a year
- Tuition reimbursement and student loan repayment
- Deferred compensation plan with City contribution, no employee match required
- California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
*Please see our generous benefits package here.*
Information Technology Specialist play a key role in ensuring the smooth operation of technology across various departments. This position involves working closely with employees to enhance their digital experience and supporting critical systems that keep the organization running efficiently. It requires a balance of technical expertise and strong communication skills to bridge the gap between complex IT solutions and everyday users. Whether troubleshooting issues, optimizing workflows or implementing new tools, this role is essential in driving innovation and maintaining a secure, connected workplace.
Duties within this role include, but are not limited to:
- Provide first-line technical support for department staff, troubleshooting software, hardware and network issues.
- Install, configure and maintain computer systems, peripherals and network devices.
- Coordinate user training and create documentation to help staff navigate IT systems with ease.
- Monitor and maintain system security, user access and IT policies to keep everything running smoothly.
- Assist with server and network administration, including managing user accounts and permissions.
- Collaborate with vendors and IT teams to implement new technologies and enhance systems.
- Support GIS functions (if applicable) by managing data, designing maps and troubleshooting applications.
- Participate in City-wide IT projects that improve efficiency and innovation across departments.
For a complete job description, please click on the following links:
Information Technology Specialist I
Information Technology Specialist II
About You
The ideal Information Technology Specialist is a critical thinker who adapts quickly to new challenges, communicates technical concepts in a clear and approachable manner and takes initiative to improve systems and processes. They are resourceful, eager to explore innovative solutions and committed to maintaining a reliable and secure IT environment. The ideal candidate is:
- A tech enthusiast with strong troubleshooting and problem-solving skills.
- A customer-focused professional who enjoys working with people and breaking down complex IT issues into simple solutions.
- A detail-oriented multitasker who can juggle multiple IT requests while maintaining accuracy.
- Someone with a passion for learning, ready to stay updated on the latest technology trends.
- A team player who thrives in a collaborative environment but can also work independently when needed.
Minimum Qualifications: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities is:
Information Technology Specialist I
Education: An Associate’s degree in Computer Science, Information Technology, Management Information Systems, Networking or a closely related field is preferred.
Experience: One (1) year of experience providing technical support for the operations, installation and maintenance of computer systems, data communications or other related field. Experience working in a networked environment is desirable.
License and Certificate: A California Class C Driver’s License and a satisfactory driving record are required. Possession of IT professional certification, such as Microsoft certifications and/or CompTIA A+ are desirable.
Information Technology Specialist II
Education: An Associate’s degree in Computer Science, Information Technology, Management Information Systems, Networking or a closely related field is preferred.
Experience: Two (2) years of experience performing duties and functions similar in scope, responsibility and technical expertise to the Information Technology Specialist I in the City of Vacaville. Experience using Microsoft Deployment Toolkit or other deployment tools and troubleshooting Active Directory and Group Policy is desirable.
License and Certificate: A California Class C Driver’s License and a satisfactory driving record are required. Possession of CompTIA A+ and Microsoft 365 Certified: Modern Desktop Administrator Associates (or similar) are required. The ITIL Foundation certification (or similar) is highly desirable.
About Everything Else
- A completed City of Vacaville employment application and supplemental questionnaire must be received by the Human Resources Department at 650 Merchant Street, Vacaville, CA 95688 by 5:30 p.m., Monday, March 31, 2025.
Applicants are encouraged to apply online at www.cityofvacaville.com. Application packets may also be requested in person at the Human Resources Department or by calling (707) 449-5101.
Resumes will not be accepted in lieu of a completed application packet.
IMPORTANT: Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address which you check on a regular basis.
For ADA information and other Frequently Asked Questions, please click here.
Applicants receiving a conditional offer of employment must successfully complete the pre-placement process for this position before a final offer will be extended. Pre-placement assessments for this position include a Livescan (FBI/DOJ fingerprint review), medical exam, comprehensive background investigation, employment and education verification and DMV record review.
Vacaville City Employee's Association
The City of Vacaville values our team and understands the need for work-life balance. Employees in most positions work a 37.5 hour work week and enjoy every other Friday off. In addition, we provide a collaborative work environment, employee social and wellness activities through a program we call CoV Life, casual dress days, competitive pay and a generous benefits and retirement package. More detailed information related to our full-time employee benefits can be found on our VCEA Benefit Summary page.
Part-time positions are paid an hourly rate and can work up to a maximum of 129 hours per month. Part-time positions are at-will, are not eligible for health or retirement benefits (including CalPERS membership), and do not accrue leave time with the exception of state mandated sick leave (40 hours per year).
Part-time positions are not covered by Social Security and are not eligible for the City of Vacaville's retirement plan through CalPERS and are therefore required to make 7.5% pre-tax contributions into a qualified plan under the Omnibus Budget Reconciliation Act of 1990 (OBRA). For the City of Vacaville, the plan is a Section 457 Deferred Compensation Plan through Nationwide Retirement Systems, Inc.
01
Do you have one year of experience providing technical support for the operations, installation and maintenance of computer systems, data communications or other related field?
02
If you answered yes to the previous question, please describe your experience.
03
Please indicate which of the following certifications you currently possess:
- None
- Microsoft 365 Certified: Modern Desktop Administrator Associates
- CompTIA A+
- ITIL Foundation certification
- Other (Please list in question 7 if you select this option)
04
Do you have experience working in a networked environment?
05
If you answered yes to the previous question, please describe your experience.
06
Do you currently possess a valid drivers license?
07
If you do not possess the typical education and experience listed as minimum qualifications on the job flyer, or if you would like to expand on your qualifications, please explain how your particular combination of education and experience has provided you with the required knowledge and abilities to perform this job.
08
Do you have two (2) years of experience performing duties and functions similar in scope, responsibility and technical expertise to the Information Technology Specialist I in the City of Vacaville?
09
If you answered yes to the previous question, please describe your experience.
10
Do you have experience using Microsoft Deployment Toolkit or other deployment tools and troubleshooting Active Directory and Group Policy?
11
If you answered yes to the previous question, please describe your experience.
