Superior Court of California, County of Riverside

Court Services Assistant

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Welcome

If you are looking for rewarding work in the judiciary, the Riverside Superior Court is the place for you!

We have an opportunity for a Court Services Assistant. We are seeking organized, customer service inclined individuals who will perform specialized clerical work in support of court operations and support services activities. The ideal candidate will possess a High School diploma/GED and at least two years of clerical experience, which includes providing customer service in a professional work environment and knowledge of preparing and/or processing legal documents.

This recruitment will fill current vacancies at all court locations in addition to establishing a countywide eligibility list.

For a complete list of the qualifications and essential duties, please refer to the job description.

About The Riverside Superior Court

Riverside is the fourth largest county in California and the 10th largest in the United States. There are fourteen court facilities spanning 7,300 square miles that serves Riverside’s 2.4 million residents. The courts and its employees hold a unique role in the public sector. The mission of the Riverside Superior Court is, “…in a fair, accessible, effective, and efficient manner, resolve disputes arising under the law and interpret and apply the law consistently, impartially, and independently to protect the rights and liberties guaranteed by the Constitutions of California and of the United States.”

Competitive Compensation Package

At Riverside Superior Court, we reward hard work and dedication!

We Offer

  • Annual merit increases for satisfactory job performance
  • A robust benefit plan including medical, dental, vision, disability and life insurance
  • A pension plan provided by the California Public Employer's Retirement System also known as CalPERS. You will contribute between 7% and 8% of your biweekly pay, depending on your membership status
  • Optional deferred compensation programs
  • Generous leave accruals
  • Fourteen (14) paid holidays
  • Bereavement leave
  • Tuition discounts
  • Qualified employer for Public Service Loan Forgiveness (PSLF) or Temporary Expanded PSLF (TEPSLF) Certification

Application Process

All applicants are required to submit a completed online application and supplemental questionnaire. To learn more about how to create an application, click HERE.

Résumés will not be accepted in lieu of the required application and supplemental questionnaire.

Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all current and previous related work experience. When listing Court experience, please include dates and classification of each position held, if more than one.

Selection Procedures

Step I: All applications will be reviewed to identify candidates who meet the minimum qualifications; those qualified candidates may be referred to step II in the selection process.

Step II: Those candidates that are successful in the previous step may be invited to take a pass/fail online assessment. A validation assessment may be performed at any point during the recruitment. Those candidates passing the examination may be referred to step III in the selection process.

Step III: Those candidates successful in the previous step, may be invited to participate in an oral panel interview exam (weight 100%) conducted in person or virtually using Zoom. Those candidates who are successful in the interview may be placed on an eligible list. Placement on an eligible list is not a guarantee of employment.

Additional steps for the selection process may include a drug test, background and reference checks.

Status Notifications

You will be notified by email and/or text message during the process of this recruitment through governmentjobs.com. Please check your email spam/junk folders and accept emails ending with governmentjobs.com and riverside.courts.ca.gov. If your information changes, please update your profile at www.governmentjobs.com.

Reasonable Accommodations

Riverside Superior Court provides reasonable accommodations upon request for applicants with disabilities. Please contact the Human Resources Department at 951-777-3017 or HR@riverside.courts.ca.gov if you feel you will need an accommodation for any aspect of the selection process. The Human Resources Department requests that it be advised of special needs at least five days prior to the examination so that a reasonable accommodation may be made.

Unit: LIUNA

FLSA Status: Non-Exempt

Reports to: Court Services Supervisor

Amount of Travel Required: N/A

Work Schedule: M – F 8 hrs. per day

Positions Supervised: None

Pay Scale ID / Level: CSA/11

MEDICAL PLAN and DENTAL PLAN

The Court offers medical and dental plans.

Employees may waive the Court-offered Medical and Hospital Plan, if they provide proof of other current “group” health plan coverage.

MEDICAL FLEXIBLE BENEFIT PROGRAM

The Court contributes an amount each month, which is determined by the “Type of Enrollment” on behalf of each regular employee in a paid status, who is enrolled in one of the medical and hospital plans provided by the Superior Court of California, County of Riverside.

MEDICAL SUBSIDY

The Court will provide a subsidy to offset out of pocket cost of the medical premiums.

VISION PLAN

The Court’s offers a vision plan.

VACATION/SICK LEAVE PROGRAM

Employees in this job class accrue vacation/sick leave; pro-rated if less than full time.

SHORT TERM DISABILITY

Employees participate and pay into the CA Short Term Disability Program.

LIFE INSURANCE

Court pays a basic term life insurance policy for each LIUNA employee.

RETIREMENT

Participation in Public Employee’s Retirement System (PERS).

EMPLOYEE ASSISTANCE PROGRAM (EAP)

EAP is a benefit provided by Superior Court of California, County of Riverside for all employees.

HOLIDAYS

Generally fourteen days per year. Employees are entitled to eight (8) hours of holiday pay for each court recognized holiday.

01

The information you provide will be used to rate your qualifications for the position. Résumés will not be accepted in lieu of completing these questions. Please provide concise, descriptive, and detailed information when answering the question. If you do not have experience, please write "None". NOTE: 'See résumé', 'See above', or copy and paste of your résumé are not considered qualifying responses and will not be scored. By selecting yes below, you acknowledge that you have read and understood this application requirement.

  • Yes
  • No

02

Which best describes your highest completed level of education?

  • None
  • Less than High School or GED
  • High School or GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctorate Degree

03

How many years of clerical experience do you possess?

  • None
  • Less than one year
  • One year
  • Two years
  • Three years
  • Four or more years

04

Describe your experience as it relates to the previous question in detail. Specify the employer, department and/or work environment, position held and dates when describing experience. If your experience is court specific, please indicate it. If none, indicate "None."

05

How many years of customer service experience do you possess?

  • None
  • Less than one year
  • One year
  • Two years
  • Three years
  • Four or more years

06

Describe your customer service experience as it relates to the previous question in detail. Specify the employer, department and/or work environment, position held and dates when describing experience. If your experience is court specific, please indicate it. If none, indicate "None."

07

How many years of experience do you have preparing and/or processing legal documents in a court environment?

  • None
  • Less than one year
  • One year
  • Two years
  • Three years
  • Four or more years

08

Describe your experience as it relates to the previous question in detail. Specify the employer, department and/or work environment, position held and dates when describing experience. If your experience is court specific, please indicate it. If none, indicate "None."

09

If you have court specific experience, please list the case types below. If none, indicate "None."

10

Geographic Availability: Check work location preferences. You may check off more than one location.

  • Banning
  • Blythe
  • Corona
  • Indio
  • Menifee
  • Moreno Valley
  • Murrieta
  • Palm Springs
  • Riverside

11

Do you have any employment gap(s) within the last 10 years? If yes, please answer the question below.

  • Yes
  • No

12

Please explain any gap(s) in employment. If none, indicate "None".

13

This position is not eligible for teleworking. By selecting yes below, you acknowledge that you have read and understood this statement.

  • Yes
  • No
  • Required Question
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Administration of Justice

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