DEFINITION
AT-WILL OPPORTUNITY
Future Salary Increases
- Effective 7/1/2025, 3% Cost of Living Adjustment
Incentives For New Employees
- Sign on Bonus - $2,000
- 40 hours of sick leave for immediate use
Future Incentives
- Employee employed as of 7/1/2025 will receive $2,000 lump sum
FLSA STATUS: Exempt
TENTATIVE INTERVIEW DATE: TBA
The City of Stockton is seeking a Security Services Manager to oversee the planning, development, and implementation of security protocols for Stockton's City Hall and other city-owned facilities. This role will be managing security personnel, both contracted and internal, coordinating emergency response plans, and ensuring compliance with local, state, and federal regulations. The ideal candidate will have experience in supervising and developing security staff while working closely with departments, contractors, and departments to ensure the safety and security of city facilities.
This is an At-Will (Unclassified/Unrepresented/MV) position. Only those applicants who best fit the needs of the City will be referred to the hiring department. (Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection.)
Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.
CLASS CHARACTERISTICS
This single, non-sworn, position in the City Manager’s Office is responsible for managing staff and activities related to citywide security services. This position has extensive contact with the City Manager, the Police Department, Department Directors and employees, various public/private organizations, and the general public. General direction is provided by the City Manager, with support from the Chief of Police. This assignment requires a high degree of administrative decision making. The incumbent in this position is not a deputized peace officer and does not possess the power of law enforcement but works closely with the City’s Public safety Departments.
PRINCIPAL DUTIES (Illustrative Only)
- Directs, manages, and reviews the work of contracted and assigned security related staff to ensure operations are performed in accordance with City policy and procedure, applicable state and federal laws, and the Stockton Municipal Code; ensures adherence to relevant security and privacy laws.
- Create and lead a City Hall Public Safety Committee – comprised of staff from the Public Works, Police, and Fire Departments – focused on enhancing security measures and improving emergency preparedness at City Hall.
- Maintains incident logs and prepares detailed security reports.
- Conducts routine threat assessments to design, implement, and maintain comprehensive security plans at each City facility; recommends corrective actions when necessary.
- Assists the City’s contracted security provider in recruitment, selection, assignment, training, and evaluation of personnel assigned to the City of Stockton; makes recommendations for guard changes, post orders, assignments, and addresses alarm responses.
- Ensures City employees, appointees, and elected officials are adequately educated and appropriately trained on security protocols, in partnership with the Police and Fire Departments.
- Develop and coordinate emergency response and evacuation plans; conducting regular drills and simulations in partnership with Police, Fire, and Human Resources.
- Researches, analyzes, recommends, and implements current industry best practices and technological advances as applicable to the program.
- Handles sensitive information and makes security- related decisions while demonstrating strong ethics and integrity.
- Makes decisions on behalf of the program, in the absence of superiors, in accordance with program rules, City policies, regulations, and procedures.
- Prepares and reviews reports, correspondence, recommendations, and other types of records and documentation concerning the activities of the program.
- Manages crisis situations effectively, ensuring safety and order during disruptions or emergencies.
- Serves as a liaison between the City Manager, law enforcement and public safety agencies; provides regular updates to City Officials on security matters.
- Coordinates with Human Resources to oversee security operations as part of the City’s safety committee.
- Coordinates with Human Resources to assist in the development, training, and implementation of the City’s Workplace Violence Prevention Program; and serves as a member of the City’s Crisis Management Team.
- Develops, trains, implements, and oversees the City’s Alarm and Video Surveillance System policies.
- Coordinates after action meetings and training to address security incidents that occur in City facilities.
- Interprets and applies legal regulations and administrative policies related to security programs and enforcement.
- Provides technical guidance and assists in resolving complex issues.
- Manages various analytical studies; prepares reports, correspondence and a variety of written materials.
- Represents the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public.
- Fosters an environment that embraces integrity, service, inclusion and collaboration.
- Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service.
- Performs related duties as assigned.
Qualifications
Knowledge of:
- Principles and practices of employee supervision, including selection, training, evaluation and discipline;
- Principles and practices of public administration including program management and budgeting;
- Principles, practices, systems, and techniques of security-related records, and record keeping;
- Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to security services;
- Safety procedures for the proper handling of emergency, crisis, or disruptive situations;
- Standard office practices and procedures, including basic and specialized business personal computer applications and databases; and
- Correct English usage, spelling, punctuation, grammar, and report writing.
Skill In
- Supervising, planning, organizing, assigning, directing, reviewing and evaluating the work of assigned and contracted staff;
- Analyzing complex technical problems, evaluating alternatives and making sound independent judgments within established guidelines;
- Developing, implementing and interpreting goals, objectives, policies, procedures, work standards and internal controls;
- Proficient in security contract management and administration;
- Interpreting and applying laws, regulations, policies and procedures;
- Preparing clear, concise and competent analytical and technical reports, correspondence and other written materials;
- Using computer applications and technology effectively related to the work assigned;
- Establishing and maintaining effective working relationships with those contacted in the course of the work;
- Presenting before the public, City Council, boards, commissions and other bodies;
- Contributing effectively to the accomplishments of City goals, objectives and activities;
- Organizing work, setting priorities, and exercising sound, independent judgment within established guidelines;
- Understanding customers’ perspective, concerns, needs and requests; and
- Being professional and keeping calm during hostile confrontations and encounters.
Education/Experience
Possession of a Bachelor’s degree from an accredited four year college or university with major course work in business or public administration, criminal justice or other law enforcement related area of study, or a closely related field; AND five (5) years of full-time experience in the field of security management or law enforcement, including administrative and supervisory responsibility.
Other Requirements
- Possession of a valid California driver’s license;
- Possession of security management certificate;
- Strong leadership and team management skills;
- Excellent communication and interpersonal skills;
- Knowledge of technologies and systems.
Physical/Mental Abilities
- Mobility - Frequent sitting for long periods of time while operating a keyboard; occasional standing and walking for long periods of time;
- Lifting - Occasional lifting of 25 pounds or less;
- Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal;
- Dexterity - Frequent holding, grasping, repetitive motion and writing;
- Hearing/Talking - Constant hearing and talking of normal speech, frequently over noise, in person by telephone, and in group settings;
- Special Requirements - May require weekend, evening, or holiday work; must be available for on-call emergency response;
- Physical characteristics - May be required to walk for prolonged periods, sometimes needing to maneuver over debris or uneven terrain with potential hazards, to climb ladders and to crawl through small spaces;
- Emotional/Psychological - Constant concentration, decision making and public contact; exposure to unpleasant living conditions/situations involving children and the elderly; occasional encounters with irate/disturbed individuals; ability to exercise sound judgment, especially under stressful situations; and working alone;
- Environmental Conditions - Occasional exposure to noise, obnoxious odors, fumes, dust, extreme heat/cold, hazardous materials/substances; and
- Working Conditions - Primarily performed outside in inclement weather and in an office environment which is typically moderately quiet but may be loud at times and at some locations.
This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the specific disability will be made for the incumbent/applicant when possible.
The Process
Only those applicants who best fit the needs of the City will be considered for this career opportunity. Applications, cover letters, supplemental questionnaires, and any other supplemental documentation will be reviewed and only the most qualified applicants will be referred to the Community Services Department.
Evidence of Bachelor's degree (unofficial transcripts/grade report/copy of diploma) required as part of the application process and must be submitted by the final filing date.
ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL ONLINE CITY OF STOCKTON APPLICATION. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE AND/OR FALSIFIED APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY.
The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.
Note
- After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.
- Notification and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.
- NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.
In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
This position is Exempt from FLSA (Fair Labor and Standards Act) and does not qualify for overtime compensation and is subject to Fair Political Practices Commission (FPPC) annual filing requirements. Please see the FPPC website,www.fppc.ca.gov, for more information.
UNREPRESENTED - MIDDLE MANAGEMENT
NOTE: Employee Benefits are subject to change and are not guaranteed. For a detailed explanation benefits currently in effect, click here to view more information about the unrepresented employees' Compensation Plan.
01
Application Authenticity
The Supplemental Questionnaire is part of the examination process; accordingly, it should be completed carefully. It must be submitted with your official employment application.
Do not indicate "See Resume" as an answer to any of these questions.
- I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.
02
This position requires five (5) years of full-time experience in the field of security management or law enforcement, including administrative and supervisory responsibility.
Note: This experience must be clearly detailed on the work history section of your application. Do not state 'refer to resume' on your application. Do you understand and meet this requirement?
03
EDUCATION This positions requires you possess a minimum of a Bachelor’s degree from an accredited four year college or university with major course work in business or public administration, criminal justice or other law enforcement related area of study, or a closely related field. Do you possess this required degree?
04
Do you possess a valid California Driver's License?
05
Proof of Education: All applicants are required to submit evidence of education (unofficial transcripts, grade report showing conferral date, copy of diploma) as part of the application process. Failure to submit the required information will result in rejection from the process. Candidates who do not provide verification of their college coursework or whose college coursework does not meet the requirements will not be considered for this position.
DOCUMENTS MUST BE SUBMITTED PRIOR TO THE FINAL FILING DATE.
Failure to submit the required documents may result in the rejection of your application.
You may submit the required documentation in the following ways:
- Scan and attach to online application (preferred); or
- Email to elizabeth.martinez@stocktonca.gov (use "SECURITY SERVICES MANAGER" in the subject line of the email).
Do you understand and agree with this requirement?
- I understand I must submit the required proof of education before the final filing deadline. I further understand that failure to provide this documentation will result in the rejection of my application.
06
Accreditation: Accredited colleges or universities are those that have been examined by a third-party accrediting agency to ensure acceptable levels of quality. Accreditation ensures that a degree obtained outside of the United States is equivalent to a degree obtained within the United States.
The City of Stockton requires degrees from educational institutions that have been accredited by a national or regional accrediting agency in the United States that is recognized by the U.S. Secretary of Education and/or U.S. Department of Education as a "reliable authority as to the quality of postsecondary education."
If you have received your postsecondary education from an institution that may not be accredited in the United States, it is your responsibility to provide proof of U.S. accreditation by the closing date and time of this recruitment.
You may contact the City of Stockton Human Resources office for an illustrative list of organizations that evaluate foreign colleges.
- I understand this requirement and will provide the necessary documentation if applicable.
07
Official Transcript
If offered this position, you will be required to submit an official transcript validating your level of college education.
- I understand the above and will submit an official transcript upon request.
08
This position requires a security management certificate. Please list the security management certifications you posses, the issuing authority, and the expiration date.
09
You must submit proof of a valid, unaltered, unexpired security management certificate by 5:00 p.m., Sunday, April 13, 2025. It must be an unaltered copy from a government agency, business college, public school, or other recognized agency that regularly tests and issues certificates, and must be on their official letterhead. You may submit the required documentation in one of the following ways: 1. Scan and attach to online application; 2. Email to elizabeth.martinez@stocktonca.gov; (Type "Security Services Manager" in the subject line of your email)
- Hand deliver to the City of Stockton Human Resources Department, 400 E. Main St, 3rd Floor, Stockton, CA, 95202, Attn: Elizabeth Martinez
- I understand and will comply with this requirement.
10
Please explain your experience working with contracted security service providers, including managing vendor relationships and coordinating with security personnel to ensure compliance with safety protocols.
11
Please describe your experience in selecting, training, and supervising security personnel. List the employers in which you gained this experience.
