Position Description
Final Filing Date: April 20, 2025
Exam # 25/80E22/03JH
Summary Of Position
The Monterey County Health Department is seeking a full time Office Assistant III for the Animal Services Bureau. This position will work at the Animal Services facility, located at 160 Hitchcock Road in Salinas. Animal Services currently provides Animal related services for Monterey County and Salinas as well as some other local cities through the Joint Powers Agency, Hitchcock Road Animal Services. This is a lead position in our customer services unit and primarily works on more complex level tasks to support the pet licensing program and processes and as may include refund processing, monthly and quarterly contract billings, Veterinarian compliance tracking, and other advance level clerical duties within Animal Services. Other daily tasks may involve also assisting customers that may include Monterey County and Salinas residents, pet owners, pet adopters, rescue partners and other agencies. This position does require some minimal animal handling and is in an area that has animal sounds and smells on a daily basis.
The Eligible List established by this recruitment process will be used to fill current and future vacancies, both regular and temporary, as they arise.
This classification is part of a flexible series. Incumbents appointed at the lower level of the career series may be promoted up to the higher level of the career series subject to their meeting the employment standards for the higher class and a recommendation for their promotion by the appointing authority in accordance with the Flexible Staffing Program and Guidelines.
Examples of Duties
- Performs complex clerical work involving the analysis of a variety of source materials and a thorough familiarity with policies, procedures, terminology, and rules.
- Assigns, distributes, and reviews the work of subordinates; train staff.
- Greets the public, customers and other County employees in person or over the phone, and obtains or gives information; explains policies and procedures to inform customers of correct processes; transfers calls and takes messages; assists customers in completing forms and documents; schedules customers for appointments; dispenses and receives documents such as applications, time sheets, and invoices, and verifies them to ensure accuracy and completeness.
- Designs or modifies filing systems to improve efficiency and effectiveness; sorts, codes, files and indexes correspondence, forms, records, documents, and other material alphabetically, numerically and chronologically, or by other predetermined classifications which requires knowledge of the subject matter; locates and retrieves files from manual or computerized systems to provide requested information; sets up and maintains specialized or complex filing systems; creates new files and purges old files; may design or revise forms.
- Keeps financial and statistical records, and prepares reports, master lists, and control files; may determine proper format for finished reports.
- Composes and types a variety of standard correspondence or form letters, statistical or financial statements requiring research of department files, records and commonly used regulations.
- Responds to computer messages sent via electronic mail system and routes messages to the appropriate person; folds and stuff documents to process outgoing mail; receives and sends documents via fax machine; and sends mail using interoffice or U.S. mail system.
- Proofreads and/or spell checks to eliminate errors; reviews and compares a wide variety of documents by assembling a variety of information from several sources which may require a high order of judgment in detecting and correcting discrepancies.
To view the complete job description, please visit the Monterey County website: Office Assistant III
THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge, skills, and abilities:
Working Knowledge Of
- Modem office practices and procedures, including filing systems and the operation of standard of office equipment.
Skill And Ability To
- Prepare reports and keep detailed records.
- Train, assign, and review the work of others.
- Maintain confidentiality.
- Operate office equipment such as a personal computer, copier, typewriter, printer and fax machine.
Desirable Qualifications
- Ability to speak, read and write in English and Spanish.
Examples of Experience/Education/Training
Experience
Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment is qualifying. An example of a way these requirements might be acquired is:
- One year of clerical experience in a class comparable to Office Assistant II with Monterey County performing a variety of clerical duties.
OR
- Three years of progressively responsible clerical experience performing a variety of clerical functions.
Additional Information
Conditions Of Employment
- Successfully complete a background check to include fingerprinting.
- Possess and maintain a valid California Class C driver’s license or the ability to provide suitable transportation that is approved by the appointing authority.
- Be available to work a flexible schedule, including evenings, weekends, holidays, and during times of disaster and/or emergency.
- Be able to work in an environment that includes minimal animal handling as well as loud sounds, smells and live animals on a daily basis.
Benefits
The County of Monterey offers an excellent benefits package. Please visit our website to view the Bargaining Unit J Benefit Summary Sheet. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.
Notes
- As a condition of employment, prospective employees may be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
- Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
- If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary.
APPLICATION & SELECTION PROCEDURES
Apply on-line athttps://www.governmentjobs.com/careers/montereycounty
by the final filing date of Sunday, April 20, 2025 at 11:59 PM (PST)
or
Hard copy applications may be obtained from and submitted during normal business hours,
Monday – Friday, 8:00 AM - 5:00 PM by contacting:
Monterey County Health Department
Attn: Human Resources Division
1270 Natividad Road
Salinas, CA 93906.
Phone: (831) 755-4519 Fax: (831) 796-8682
Qualifications
The selection process is tentative, and applicants will be notified if changes are made. To assess applicants' possession of required qualifications, the examination process may include an oral examination, pre-examination exercises, performance examination, and/or written examination. The competitive examination process includes submittal of required application materials. A complete application package will include:
- A completed County of Monterey Employment Application
- Responses to the Supplemental Questions
Applicants who fail to provide all required materials by the final filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process.
Equal Opportunity And Reasonable Accommodation
Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Jeremy Hathaway, Human Resources Management Analyst I, at (831) 755 – 4749 or hathawayj@countyofmonterey.gov.
http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet
01
Please answer the following questions. Completion of the following supplemental questions is REQUIRED and is an integral part of the evaluation process. Your responses to the questions will be reviewed and scored in a Qualifications Appraisal evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as this information will be critical in the competitive assessment to identify those candidates to be invited to continue in the examination process. A response of "see resume" or "see application" will deem your responses to the supplemental questions as incomplete. Note: All application materials submitted will be reviewed along with your supplemental questions and County of Monterey application.
- I have read and understand these instructions.
02
English/Spanish bilingual skills are desirable for this position, but not required as a condition of employment. Are you able to read, speak and write effectively in English and Spanish? (Select One)
03
Please describe your experience, education and/or training the demonstrates your knowledge, skill and ability to perform complex clerical work at Animal Services.
04
Please describe your experience, education and/or training the demonstrates your knowledge, skill and ability to communicate and educate pet owners about pet related topics.
05
Please describe your experience, education and/or training the demonstrates your knowledge, skill and ability to work in a fast-paced work environment and how you prioritize your tasks.
