Supplemental Information
PNO-888-032425-LR
The Port of New Orleans (Port NOLA) is a modern multi-modal gateway for global commerce and a vibrant cruise port. Our competitive edge comes from our ability to deliver seamless, integrated logistics solutions between river, rail and road. The alignment with New Orleans Public Belt (NOPB) strengthens our position as an integrated hub and supports our vision for regional freight-based economic development.
Port NOLA is committed to driving economic prosperity by continuing existing and maximizing additive maritime and freight activity within our jurisdiction and beyond. To accomplish this and ensure broad impact, we work closely with our tenants, carriers, and customers, and are aligned with a range of partners including economic development and business-related organizations.
The Public Information Officer (PIO) role at the Port of New Orleans is responsible for coordinating communication efforts for the executive office, ensuring effective dissemination of information to the public and stakeholders. This position requires a high level of professionalism, confidentiality, and the ability to manage complex communication tasks across various platforms. The PIO will work closely with senior leadership and community partners to enhance public understanding of the Port's operations and initiatives.
Benefits
Port NOLA offers competitive benefits that prioritize safety, health and wellness for our employees. Employees have access to the following benefits:
- Medical / Dental / Vision Insurance
- Health Savings Account (HSA)
- Medical and/or Dependent Care Flexible Spending Account (FSA)
- Life Insurance options
- Long Term Disability Plan
- State of Louisiana LASERS state pension program
- Deferred Compensation Plan (457 plan) with employer match
- Paid Louisiana State Holidays; and paid Annual and Sick Leave
- Wellness Center located in the Port Administration Building
- Ship Shape Wellness Program
Selected Core Competencies
AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:
- Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.
- Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training
- Using Data: The ability to use relevant and valid data to inform a recommendation for action.
Selected Preferred Competencies:
- Acting Decisively: The ability to make decisions quickly and effectively.
- Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.
- Building and Supporting Teams: The ability to combine your actions and efforts with others to work toward achieving a common goal.
- Demonstrating Business Acumen: The ability to understand how the organization operates to achieve its objectives.
- Driving Vision and Purpose: The ability to consistently communicate a compelling picture of the vision and purpose of the organization.
- Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
- Managing Projects: The ability to initiate, plan, execute, manage, and close-out all project goals within the established timeline.
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
- Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *
For Further Information About This Vacancy Contact
Lynetta Robinson
Port of New Orleans / Human Resources
P.O. Box 60046
New Orleans, LA 70160
Lynetta.Robinson@portnola.com
Minimum Qualifications
MINIMUM QUALIFICATIONS:
Three years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR
Six years of full-time experience in any field; OR
A bachelor's degree.
Experience Substitution
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Concepts
Function Of Work
To disseminate routine informational material through various media to inform the public about a department's programs or services, inform executive and administrative staff about progress of public relations activities and assist in developing and implementing public relations programs for departmental programs.
Level Of Work
Entry.
Supervision Received
General from Public Information Director, or other higher level personnel.
Supervision Exercised
None.
Location of Work:
May be used by all state agencies.
Job Distinctions
Differs from Public Information Officer 2 by the absence of independent and persuasive responsibility for public information/relations initiatives.
Examples of Work
PUBLIC INFORMATION OFFICER 1, 2, or 3
The Public Information Officer, under the direct supervision of the Chief Executive Officer, requires the ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism, confidentiality, and political acumen. The Public Information Officer coordinates all communication efforts for the CEO’s office.
This position will work collaboratively with the Board of Commissioners (Board), Port Authorities, Senior Executive Staff, and other Management to inform and educate the Public, Community Partners, Stakeholders and other Governmental agencies through a variety of communications, conferences, meetings, community engagement and public relations activities. Incumbents will perform a variety of professional public information and communications work. This Public Information Officer position will, on occasion, require non-traditional work hours, on an as needed basis, including evenings and/or weekends on short deadlines for certain assignments, with or without advance notice.
The following statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all responsibilities. Additional duties may be assigned.
40% Deliver Information
- Answers inquiries from the public on operations; prepares correspondence in reply to inquiries, general complaints, and suggestions relative to the Port’s regulatory programs and activities, consults with appropriate staff members to secure pertinent facts and information.
- Prepares or coordinates the development of communications content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment to the CEO’s specifications.
- Provides information to the media and the public that is intended to inform the various entities with current business updates at the Port of New Orleans.
- Designs and presents films, slide shows, and other audio-visual programs and operates related equipment for meetings, seminars, and conferences.
20% Prepare Materials
- Prepares reports for CEO and senior leaders on business activities, developments, and trends regarding Port of New Orleans.
- Prepares reports, studies, and Department documents; reviews technical documents and materials, prepares analyses and recommendations; keeps or provides direction in the keeping of files or other information of value to the CEO’s office.
- Writes remarks, talking points, memos, and briefing materials that are of consistent high quality and appropriateness; ensures content of written materials is suitable and accurate through research and consultation with senior staff.
- Respond to requests for information from various sources such as media, government officials, community members, and internal staff.
- Develops public outreach materials, such as handbooks and flyers, Board materials and other messaging derived from the CEO’s office.
20% Develop Procedures
- Implements system to ensure all public concerns, questions, or issues are actively addressed in a timely manner.
- Develops and implements a communication strategy for the CEO’s office using it effectively as a roadmap for getting messages delivered to a targeted audience.
- Serves on the emergency preparedness committee as designated essential personnel and assists in crisis management as directed by CEO and other senior leaders.
- Leads the planning and coordination of special events as assigned by the CEO and/or other senior leadership.
- Schedules interviews, meetings, and conferences between members of the organization and other stakeholders or groups.
15% Maintain Relationships
- Establishes credible relationships with elected officials, board members, local and federal entities through communication and knowledge of Port of New Orleans’ mission.
- Interacts with senior level Port staff, news media representatives, state representatives, and port organizations (both local and international) on issues relating to Port business activities with the CEO’s office.
- Tasks with working with governmental affairs office for various agency events; responsible for the creation and setup of public displays, materials, or audio-visual needs.
5% Additional Duties.
- Additional duties as directed.
