Bachelor's Degree in Public Administration, Business Administration, Human Resources, Political Science, Criminal Justice, or a related field required; supplemented by three years of experience in equal opportunity, non-discriminatory, disability/accessibility, and/or civil rights programs, Human Resources, or a related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Purpose of Classification:

The purpose of this classification is to investigate complaints, develop initiatives that promote fairness and diversity, and ensure Fulton County complies with relevant federal laws/regulations (including but not limited to EEO, Title VI/VII of the Civil Rights Act, Title I/II/III of the Americans with Disabilities Act, Age in Employment Discrimination Act, Pregnancy Leave Act, Genetic Information Non-Discrimination Act and Section 504 of Rehabilitation Act), and to provide training regarding Fulton County non-discrimination policies and related federal, state, and local laws. This classification is distinguished from the Diversity and Civil Rights Compliance Officer II, in that it supervises subordinate staff, and performs more complex/high profile/sensitive investigations.

Equal Employment Opportunity 

Conducts investigations; receives and reviews complaints; conducts intake activities; schedules and conducts interviews with appropriate witnesses; gathers evidence and supporting documentation; prepares investigative reports; investigative plans, and investigative correspondence; participates in civil litigation matters such as depositions, litigation preparation and hearings.

Determines the applicability of Alternative Dispute Resolution procedures: conducts and/or coordinates complaint mediation strategies to include: counseling, coaching, and/or negotiations.

Advances EEO Principles and County non-discrimination policies by collaborating with department staff to develop and implement strategies to eliminate identified barriers and problems, promote workplace diversity and workforce inclusion; participates in developing, updating and disseminating EEO-related policies and procedures at regular intervals; assists in the development of performance measures and best practice strategies; provides guidance and advice to employees regarding work place equality; analyzes employee problems, identifying trends and activities, reporting problems and making/facilitating appropriate referrals.

Americans with Disabilities Act

Review and process employee requests for reasonable accommodations in a professional, timely, and confidential manner.  Communicate with employees, supervisors, and relevant stakeholders to assess needs and implement appropriate accommodations.  Ensure all accommodations align with ADA standards and organizational policies.  Facilitate the interactive process for reasonable accommodations, including engaging in open dialogue with employees and stakeholders to assess needs.

Collaborate with relevant departments to gather and verify data for inclusion in the ADA Transition Plan database.  Generate detailed and summary reports from the database to monitor compliance progress and support decision-making.

Develops, maintains, and interprets statistical documentation for workforce analysis reporting; participates in the development, design, use and maintenance of databases to analyze internal program activity; conducts research and analysis to assist in departmental operations, programs, and services regarding equality and non-discrimination: compiles and/or monitors various administrative and statistical data; researches information; analyzes data and identifies trends; prepares or generates reports; makes recommendations for changes in policies and procedures.

Develops and/or facilitates training programs for EEO, ADA, and related laws and regulations for divisions and departments regarding non-discrimination and workplace inclusion collaborates with County management regarding training needs; plans and implements training programs, including coordinating, reviewing, evaluating, revising and facilitating training; monitors training records and verifies eligibility for attendance; creates related reports as requested.

Assists in developing and/or updating complaint procedures, policies, and forms for consistency with federal non-discrimination laws and regulations as appropriate.

Maintains confidentiality of all work activities: stores and maintains confidential information and records of personal information collected during the course of an investigation or accommodation case; utilizes discretion when conducting business with internal and external parties to protect individual rights according to established privacy laws and policies.

Maintains a comprehensive, current knowledge and awareness of applicable laws, regulations, policies, and procedures: maintains an awareness of new procedures, trends and advances in the industry; reads professional literature; participates in continuing education activities; attends meetings, workshops and seminars as appropriate.

Coordinates special projects as assigned: establishes and maintains project files, including timelines and other data; briefs management routinely regarding progress and status of all assigned tasks; prepares and submits written reports on projects and/ or programs as directed.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per establishedprocedures:receivesandreviewsvariousdocumentation,includingcomplaintandintakeforms,EEOC notifications and orders, Reasonable Accommodation requests, various reports, personnel data, open records requests, subpoenas, and HRIS data; reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including open records files and documents, various reports, training materials, program guidelines and procedures; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hard copy records.

Operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software: and operates general office or other equipment as necessary to complete essential functions.

Communicates with County officials, supervisor, other employees, applicants, the public, consultants, state and federal officials, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Performance Aptitudes:

Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using
established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction: Requires the ability to work with others to coordinate the more complex programs and more complex problems associated with the responsibilities of the job. Often represents the department and/or organization when dealing with others. Requires the ability to provide formal training to others in specific fields typically involving preparation and/or modification of teaching materials.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as
motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
 

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.