Tourism Coordinator I

Job Responsibilities

If you enjoy guest relations, networking, and traveling, this is the job for you! Located on Highway 17, the Little River Welcome Center is the perfect place to pick up brochures, information about our state parks, free maps and more.

Job Purpose And Duties

Tourism Coordinator I's provide excellent customer service to every visitor of the Welcome Center. These positions increase visitor spending in South Carolina through front-line information service and promotion of South Carolina destinations while influencing current and future visitor travel plans. We are looking for high energy people with a positive mindset!

• Provide a positive, quality customer service experience to visitors of the Welcome Center.
• Promote destinations and accommodations to visitors in order to extend stays and increase visitor expenditures in South Carolina.
• Expand personal scope of knowledge of South Carolina tourism product and Welcome Center operations by participating in regular training.
• Maintain complete and accurate inventory of literature and promotional materials to support visitor information and customer service efforts.
• Gather and enter traveler research information into database.
• Maintain a good working relationship with all Visitor Service staff and partners to ensure program goals and objectives are met. Encourage open communication and practice and promote teamwork within the center and on the Welcome Center grounds.
• Practice and promote teamwork with PRT departments and external tourism partners.
  
  

Minimum And Additional Requirements

Associate degree in hospitality, marketing, public relations, retail or closely related field preferred, or high school graduate/GED + two years of customer service and public contact experience in a related field.

Additional Requirements

• Requires lifting up to 50 pounds, travel, inventory duties, and working 37.5 hour rotation with weekends and holidays. Job includes extensive walking and standing. Computer skills and some overnight training-related travel required. Requires strong customer service skills.
• Ability to provide visitors with travel-related information; assist visitors with directions and reservations; stock and inventory literature. Job includes extensive walking, standing and the ability to lift and carry up to 50 lbs. Computer skills and some overnight training-related travel required. Strong customer service, oral and written communication skills required.
• Valid Drivers License or government issued ID required.
  
  

Additional Comments

Actual Job Location: Little River Welcome Center.

Full-time, 37.5 hours per week rotating schedule including weekends and holidays.

The South Carolina Department of Parks, Recreation & Tourism is an Equal Opportunity, Affirmative Action employer.