Job Description
Veterans' Preference Applies
EEO Statement
The City of Delray Beach does not discriminate on the basis of race, color, national origin, sex, religion, age or disability, marital status, family status or sexual orientation in employment or the provision of services
Non-Smoking
The City of Delray Beach is a Non-Tobacco Workplace. The City will not consider applicants who have used tobacco or nicotine products for a period of at least three months prior to application for employment. The definition of "tobacco or nicotine products" includes but is not limited to, cigarettes, cigars, chewing tobacco, pipes, snuff, e-cigarettes and nicotine patches or gum.
This is clerical, secretarial and staff assistant work which includes the operation of a PC keyboard. This work involves answering multi-lines, performing customer service for the community and business vendors, assisting with programs, training employee on in-house software and collecting payment for programs. Work is performed under general supervision of the designated supervisor.
Essential Job Duties
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Perform duties of a staff assistant nature and participates directly in the work of the individual(s) supported. Secures details of specialized information, coordinating office work and providing information regarding the services and operation of the unit. Function as office receptionist.
- Keep appointment calendars and schedule appointments. Receive and screen calls and refer callers to other employees. Provide customer service.
- Prepare forms and compose letters. Set up and maintains specialized office files. File letters, reports and related technical information in the prescribed manner. Assemble information for others use. Opens, prioritizes and processes mail.
- Type using PC-based word processing software and processes letters, forms, reports, schedules, manuals, booklets, requisitions, purchase orders and related paperwork. Type information or enter data into computer containing technical terminology. Retrieve data for reports.
- Perform research and retrieval of records. Conduct statistical comparisons of information. Assist in the preparation and maintenance of department records and payroll. Maintain office supplies.
- Fosters positive employee relations and employee morale on a City-wide basis.
Minimum Qualifications
- High school graduation or possession of an acceptable equivalency diploma.
- Two (2) years work experience involving secretarial/clerical duties including the operation of a personal computer, with related experience using word and data processing programs and equipment.
- Must possess strong typing skills with speed and accuracy, requires typing a minimum of 25 wpm (test could be required).
Knowledge of business English, spelling and punctuation, in order to prepare documents and compose letters, etc. Knowledge of office practices and procedures. Knowledge of mathematics. Knowledge of the unit and City's policies, procedures and practices. Ability to establish and maintain effective working relationships with employees and the public. Ability to operate a copier, FAX, calculator, etc. Ability to type from Dictaphone (if required) or in taking dictation. Ability to operate a PC, keyboard, computer or mouse. Ability to communicate using speaking, hearing and visual skills. Ability to communicate effectively in oral and written form. Ability to adapt to an evolving and continually improving environment.
The abilities expected of all employees include being able to respond to supervision, guidance and direction of superiors in a positive, receptive manner and in accordance with stated policies, be appropriately groomed and attired so as to present a professional image in accordance with the organization's mission, goals, and policies; report for work promptly and properly prepared at the time and place required by the assignment or orders; notify the appropriate supervisor of intended absences in accordance with stated rules; conform with standards and rules regarding use of accrued time; demonstrate a polite, helpful and courteous manner when engaged in any activity with the public; operate and care for equipment to manufacturer's specifications and/or within the specified parameters; demonstrate an understanding, consideration, and respect of cultural, religious, and gender differences when interacting with the public and colleagues.
A comparable combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position, may be substituted for the minimum qualifications.
Supplemental Information
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear, use hands to finger, handle, feel, or operate objects, tools, or controls, and reach with both hands and arms. The employee is occasionally required to walk and stand. The employee must occasionally lift and/or move up to 15 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to enter data at a prescribed rate of speed. Ability to access file cabinets for filing and retrieval of data. Ability to sit at a desk and view a display screen for extended periods of time. Ability to access, input and retrieve information from a computer. Works inside in an office environment.
SELECTION GUIDELINES: Formal application, rating of education and experience; oral interview and reference check; job related tests might be required. The job description does not constitute an employment agreement with the employer, and requirements of the job change.
Full-time employees of the City of Delray Beach are provided with a comprehensive benefits package that includes paid holidays, sick leave, vacation, health insurance, life insurance, long-term disability insurance, a defined pension plan, and much more. Benefit coverage varies by employee group.
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01
The City will not consider applicants who have used tobacco products for a period of at least three months prior to application for employment. The definition of "tobacco products" shall include, but is not limited to, cigarettes, e-cigarettes, cigars, chewing tobacco, pipes and snuff. Have you used any tobacco products for a period of at least three months prior to your application for employment?
02
Please indicate your highest level of education:
Please note, a copy of certificate / diploma MUST be uploaded and attached to the application for consideration
- N/A
- High School Diploma or Equivalent Diploma
- Associates Degree
- Bachelor's Degree
- Master's Degree or Above
03
How many years of verifiable experience do you have in secretarial/clerical duties including the operation of a personal computer, with related experience using word and data processing programs and equipment?
- No experience
- Less than one year
- One year
- Two years
- Three years
- Four years
- Five years
- Six plus years
04
Please describe your experience (ex. company name, dates, essential duties) in secretarial/clerical duties including the operation of a personal computer, with related experience using word and data processing programs and equipment: ( Please indicate N/A if not applicable)
05
How many years of verifiable experience do you have using a Recreation Management Software, such as RecTrac?
- None
- Less than one year
- One year
- Two years
- Three years
- Four or more years
06
Please describe your experience (ex. company name, dates, essential duties) using a Recreation Management Software, such as Retract or similar software: ( Please indicate N/A if not applicable)
07
How many years of verifiable experience (ex. company name, dates, essential duties) in special events, senior citizen programming, and community programs or related field do you have?
- None
- Less than a year
- One year
- Two years
- Three years
- Four or more years
08
Please describe your verifiable experience (ex. company name, dates, essential duties) with special events, senior citizen programming, and community programs, or related field: (Please indicate N/A if not applicable)
09
Please acknowledge that a typing test will be administered and you must attain a passing minimum score of 25 WPM.
10
Are you claiming Veterans preference in employment? If so, the claim form and other required documents must be attached to this application before you submit it; otherwise your claim will not be considered. Please note that only DD-214 with HONORABLE discharge qualify to claim veteran's preference.
