Social Work Supervisor III - Adult Services | Government Jobs page has loaded. Social Work Supervisor III - Adult Services | Government Jobs page has loaded.
 Click here or press any key to continue.

Social Work Supervisor III - Adult Services



Job Details

Social Work Supervisor III - Adult Services

This listing closes on 3/28/2025 at 11:59 PM Eastern Time (US & Canada).

Employer

Chatham, County of (NC)

Salary

$66,444.00 - $84,716.00 Annually

Location

Pittsboro, NC

Job Type

Full-Time

Job Number

2024-00208

Department

Social Services

Opening Date

03/17/2025

Closing Date

3/28/2025 at 11:59 PM Eastern Time (US & Canada)

FLSA

Exempt

WELCOME TO CHATHAM COUNTY'S APPLICATION PROCESS. 

To Apply: Become a part of the best local government in North Carolina click "Apply" in the top right corner.

All sections of the application, including work experience, MUST be completed. Please include the last ten (10) years of employment history. Incomplete applications may be rejected.  Applications are stored on a secure site accessible only by authorized personnel. Your application can be saved and used to apply for more than one (1) job opening.

Chatham County is an equal opportunity employer and will consider reasonable accommodations as required by law. Chatham County participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Chatham County does not offer sponsorship of job applicants for employment-based visas or any other work authorization for our positions at this time.

*Please Note: After submitting your application:

  • Log into your GovernmentJobs account daily. You will receive emails and notices from hiring managers asking you to complete tasks. You do not want to miss these.
  • The references you provided will be asked to complete a form. This does NOT mean you will be interviewed. It is an automated process in NeoGov.
  • We recommend you sign up for text message alerts when you create your account.

If you have issues with submitting your application, please contact Neogov Applicant Support at 1-855-524-5627. 

Return to the Chatham County Homepage
 

Job Description

Are you passionate about making a positive impact in the lives of adults in need? We’re looking for a dynamic and experienced Social Work Supervisor to join our Adult Services team! Come help us shape the future of adult services and drive meaningful change in the community. Join a team that values your work-life balance, supports your professional growth, and provides outstanding health and wellness benefits.

The primary purpose of this position is to provide managerial support, leadership, and supervision to the adult services unit. The position assesses all social work functions to ensure compliance with local, state, and federal mandates. This position is responsible for HR functions within the unit including orientation and training of new social work staff, ongoing support and supervision, and annual performance evaluations. The position is also responsible for quality assurance activities for program areas and a variety of monthly reports. This position serves on the agency management team.  

Essential Functions

  • Screen and assign reports of abuse, neglect, and dependency in both CPS and APS programs by utilizing policy guidelines;
  • Participate in the recruitment, interviewing, and hiring process with program managers;
  • Provide orientation and training to new social workers and develop an annual training plan for assigned staff;
  • Provide regular case staffing, supervision, coaching, and support to all team members per agency and NC DHHS policy; 
  • Oversee the submission of day sheets and timesheets for staff supervised; 
  • Participate in Continuous Quality Improvement (CQI) activities within the Family Services Division and perform Quality Assurance for assigned program areas;  
  • Participates in preparing for program monitoring and financial audits as needed;
  • Prepare agendas and facilitate unit meetings;  
  • Create a culture within program area(s) and across the agency that supports employees to provide quality services and customer service;
  • Facilitate MDT and other required meetings as needed;  
  • Track needed data for team and program areas and submit reports within required timelines;
  • Provide information needed for the budgeting process as needed;
  • Work collaboratively with a wide array of partners including the individuals served, the Guardian ad Litem, the office of the Clerk of Court, law enforcement, treatment providers, and attorneys;   
  • Participate in court staffing with agency attorney, review court reports, participate in associated court proceedings, and provide expert testimony in court as needed;
  • Serve as a member of the agency management team and other internal committees and represent the agency at a variety of other local and state meetings and committees including the Muli-Disciplinary Team for adults;
  • Ensure documentation of all case activities in the record per local and state policy and required timeframes for program areas, thoroughly and timely; 
  • Assist with planning and actively participate in agency functions, outreach and awareness events, training, and team-building activities;   
  • Participate in the rotation for on-call with other social work supervisors;
  • Act as a shelter manager in shelter operations or other weather-related incidents as needed; 
  • Performs other duties as assigned.

Minimum Qualifications

Master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience. Previous supervisory experience is preferred, but not required.  

Knowledge, Skills, and Abilities

  • Ability to provide strong leadership to a team of social workers working in high-stress situations; 
  • Ability to supervise, orient, and train social workers, interns, and other staff; 
  • Considerable knowledge and experience with adult services policies and program areas including adult protective services, guardianship services, adult care home and facility monitoring, Special Assistance-In Home, and In-Home Aide services; 
  • Considerable understanding of the needs and challenges associated with the aging and disabled population;
  • Skilled in the ability to manage conflict, remain neutral and fair, engage people and build trust, and promote collaboration and consensus toward positive outcomes;
  • Strong multi-tasking skills and ability to prioritize work assignments;
  • Ability to be flexible with scheduling as needed;
  • Ability to quickly and competently assess the risks and safety of the home environment, employ negotiation skills in complex situations, and de-escalate emotional and tense situations;  
  • Ability to work independently and manage day-to-day tasks;
  • Ability to plan and execute work effectively, including delegating fairly across team members;  
  • Knowledge of methods and principles of casework supervision and training;
  • Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community and system issues;  
  • Knowledge of a wide range of medical, behavioral, and/or psychosocial problems that individuals may be experiencing; 
  • Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations and resources in the community, and laws, regulations, and policies that govern the programs;
  • Ability to prepare documentation such as comprehensive court reports and annual status reports; 
  • Ability to competently testify in court as needed and assist social workers with preparing for and testifying in court; 
  • Ability to communicate effectively with individuals from varying cultures and backgrounds via phone and through personal contact and provide equitable treatment to all;
  • Ability to use best practices, strategies, professional judgment, and time management skills in complex situations;
  • Ability to plan and coordinate with both internal and external parties;
  • Ability to deal tactfully with others and to exercise good judgment in appraising situations and making decisions;
  • Ability to be flexible and work as a team player;
  • Ability to demonstrate excellent verbal and written communication and listening skills;
  • Ability to express ideas clearly and concisely; 
  • Ability to demonstrate critical thinking skills;
  • Ability to demonstrate good public relations skills;
  • Skill in operating standard office equipment such as computers, phones, fax machines, and scanners; 
  • Ability to perform work using local and state technology systems including NCFAST, CWIS, Northwoods, iiReception, Microsoft Office, internet browsers, virtual meeting platforms such as Microsoft Teams and Zoom, and other commonly used electronic programs.  
  • Ability to establish and maintain effective working relationships with county officials, department heads, court partners, peers, associates, and the general public.  

Physical Requirements
This work requires the occasional exertion of up to 10 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking, hearing and repetitive motions, frequently requires touching or feeling and occasionally requires standing, walking, climbing, balancing, reaching, pushing, pulling and lifting; work has standard vision requirements; work requires vocal communication to express or exchange ideas orally; work requires hearing to perceive information at normal spoken levels; work requires preparing and analyzing written or computer data; work is generally performed in a moderately noisy location (e.g. business office, light traffic.) Must be able to operate a vehicle and perform fieldwork. 
 
Work settings include the Department of Social Services, referral/resource agencies, and the homes of individuals. Home visits are made to often crowded, unsanitary dwellings, which lack proper lighting, handicap access, and other amenities. In addition, homes are often sub-standard and may be infested with pests. The worker is exposed to regular traffic hazards and adverse weather conditions.

Special Requirements
Must possess a valid North Carolina driver's license.
 
Must complete all applicable required training including Confidentiality, Civil Rights, FEMA and Red Cross Shelter 
Training, Bloodborne Pathogens, applicable adult services program training, new employee orientation, and Chatham County Department of Social Services Policy and Procedures.

Chatham County is fully committed to equal employment opportunity (EEO) principles and issues this anti-discrimination/EEO compliance clause to support and maintain employee’s rights and responsibilities relating to equal employment. The core of equal employment opportunity is the right to work and advance on the basis of merit, ability, and potential, free from prejudice or discrimination. In accordance with the applicable anti-discrimination statutes, executive orders, and other authorities, Chatham County protects employees against discrimination, to the fullest extent of law, on the basis of race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, age, disability, genetic information, marital status, political affiliation, whistleblower activity, parental status, and military service (past, present, or future), and against retaliation for participation in EEO activity or opposition to discrimination.

Chatham County has over 600 employees who play an important role in planning, designing, and maintaining government programs while delivering good customer service and maintaining fiscal responsibility. Our employees are our greatest asset, and we place a high value on training, so employees are well-educated and well-trained. Sure, while various career opportunities exist, none are as rewarding as working for Chatham County.

We offer a competitive benefits package to full-time employees (working 30+ hours per week) including health care, dental, vision, retirement, 401(k), flexible spending accounts, life insurance, long-term disability, holidays, and paid leave.

To learn more details, visit the benefits page on our website.

01
Do you have experience managing or supervising staff?
  • Yes
  • No
02
How many years of experience do you have with Adult Services programs?
  • Less than 1 year
  • 1 - 2 years
  • 2 - 4 years
  • 4 + years
03
How many years of experience do you have working with a Department of Social Services?
  • Less than 1 year
  • 1 - 2 years
  • 2 - 4 years
  • 4 + years
04
Please explain in detail your experience with Adult Services programs.
05
Please describe your supervisory experience if applicable.

* Required Question

Employer
Chatham, County of (NC)
Phone
919-542-8200
Website
https://www.chathamcountync.gov/
Address
12 East St

Pittsboro, North Carolina, 27312

Apply

OnlineApplication

Warning! You are using Internet Explorer 8. Some features of the Online Application are not fully supported in this version. Please upgrade to a later version of Internet Explorer for optimal performance.

Loading ...
Sorry. Nothing to print