Benefits:
- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
Studio Operations Coordinator
Position Summary:
The Studio Operations Coordinator will play a pivotal role in maintaining smooth operations
across Orangetheory Fitness studios. Their mission is operational excellence to ensure top quality
and production in the studios they oversee. This includes handling all equipment, technology, and
facility issues. This position requires the ability to develop strong relationships with outside
vendors, create internal processes that can be replicated across the entire company, and stay within
budget. The ideal candidate is detail-oriented, organized, and possesses strong communication
skills to ensure studio operations run efficiently. This role will report directly to the Director of
Facilities.
This position is on-site to various studios within the designated areas assigned to the Studio Operations Coordinator.
Personal Attributes:
- Detail oriented and well organized
- Solution-oriented
- Multi-tasker with minimal supervision.
- On-call availability due to the possibility of facility or IT issues needing to be resolved as
soon as possible
- Proven flexibility and willingness to handle various tasks independently and to meet
deadlines.
Role Responsibilities/Duties
- Review and update notes on all open FEXA tickets to monitor progress and resolution.
- Reconcile Brex transactions for studio expenses and ensure financial accuracy in
collaboration with Multi Unit Managers.
- Conduct check-in meetings with cleaning vendors to review service standards and
address any issues.
- Participate in facilities calls to provide updates and receive feedback on studio
maintenance.
- Refresh and organize retail displays to maintain visual appeal and promote pre-orders.
- Ensure lockbox codes are up-to-date in 1Password for secure access management.
- Submit detailed studio walkthrough reports to document and address any operational
issues.
- Inspect fire extinguishers for accessibility, charge status, and proper functionality.
- Verify that water shut-off valves are operational and accessible in case of emergency.
- Check AED pads and batteries for expiration dates and proper working condition.
- Conduct emergency response training with staff to ensure preparedness.
- Maintain communication with Property Managers to update contact information and
strengthen relationships.
- Coordinate Event Sales Operations (ESO) and manage order fulfillment for studio events.
- Order retail merchandise as needed to maintain a consistent member and staff experience.
- Analyze current processes and look for improvements to maximize efficiency
Physical Demands:
- Physical requirements can vary. These must be reviewed with management. However, in
general, the position requires the following physical activities: Ability to lift a minimum
of 20 pounds to a maximum of 50 pounds unassisted; able to sit, stand, stoop, walk,
stretch, reach frequently; moderate range of body motions.
Qualifications:
- Knowledge of Orangetheory Fitness operations and familiarity with Empire IT systems.
- Have a Basic facility repair and maintenance experience
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and priorities effectively.
- Excellent communication and problem-solving abilities.
- Field experience in facilities and/or construction
- Proficiency with FEXA, Brex, and 1Password systems preferred.
Education Requirements:
- Bachelor’s degree
- 1-2 years of operations experience, ideally in a fitness setting.
Beyond The Paycheck
- Make lifelong friends with your team and members. Not only do we impact members’
lives with our workouts, but we also make an impact beyond the studio—we regularly
host classes to support important causes, participate in local runs & events, and work with
local charities.
- Medical, Dental, Vision, 401K, PTO
- Employee Referral Program – earn $250 for every employee you refer and retain to work
for Empire!
- Complimentary OTF classes and employee discounts on retail
- Empire cares about you—we offer access to free mental health counseling.
- Discounts on theme parks, travel, movies, etc. through LifeMart and TicketsAtWork
- Pre-tax commuter benefit plan to save on public transportation to/from work
Our Mission: To bring out your best life through inspiring, motivating and exceptional moments
Vision: To be the premier wellness portfolio that supercharges everyday life
Values: Happy, Hungry, Humble, Healthy & Human
Acknowledgement *
I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.
Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.
