Job Summary
Are you detail-oriented, organized, and passionate about public service? The City of Baytown is looking for a dedicated Police Records Technician to join our team. In this vital role, you’ll support law enforcement by managing confidential records, processing reports, and ensuring accurate data entry that helps keep our community safe. Be a part of a team that makes a difference every day—apply today and help serve the city you love!
Performs administrative duties to support the department’s overall mission. Uses/requires office skills to handle: customer service/communications (internal and external), file organization and management, computer skills including data entry, word processing, spreadsheets, databases, and graphics software, mathematical computation, report and letter preparation, and decision making within scope of responsibility.
Duties
When Assigned To The Traffic Desk
- Runs daily accident list, processes tickets, files copies of ticket, and delivers original tickets to BMC, processes accidents. Enters daily totals on calendar. Enters accidents in Excel spreadsheet. Distributes copies to City departments. Data entry of accidents and citizen property forms in Versadex. Proofreads, ensuring accuracy and integrity of the police database is maintained by utilizing municipal, State and County systems.
- Scans all accidents and supporting accident paperwork, such as statements, DIC forms, wrecker tickets, etc. and links images to general occurrence reports. Documents paperwork for older case files by typing information into complaint remarks. Files hardcopy accident reports and supporting documents.
- Customer service (internal and external), assists citizens with questions or concerns regarding reports and requests for public information, including record checks. Clarifies State laws, City ordinances, and department policies relating to release of information. Accepts money for services in which a fee has been established. Prepares and distributes appropriate receipts from Community Plus and safeguards the money as required.
- Prepares and distributes monthly reports to Administrative Assistant for Chief of Police and for City Manager, files Records copies.
- Interacts with attorneys, police administrators, officers, and civilians, handles general office duties. Data entry for transmittal information.
- Performs all other related duties as assigned. Examples: Special Projects, Organized Crime Records disposal, testing Versadex upgrades, training how to respond to Open Records, etc.
When Assigned To The Window
- Customer service (internal and external), assists citizens with questions or concerns regarding reports and requests for public information, record checks, fingerprints, accident reports, address calls for service, verifications, bulk requests, etc. Clarifies State laws, City ordinances, and department policies relating to release of information. Large volume of telephone calls.
- Responsible for safeguarding the moneybox. Accepts money for services in which a fee has been established. Prepares and distributes appropriate receipts from Community Plus. Balances Community Plus receipts daily, prints report.
- Processes daily mail (incoming & outgoing), creating labels for folders, filing attachments for all general occurrences, shredding, etc. Mails the completed Open Records Requests and contacts the requesters for pickup.
- Disseminates reports to D.A., FBI, Probation, Parole, Medical Examiner, etc. through faxing, e-mailing, or mailing to the appropriate agencies. Interacts with attorneys, police administrators, officers, and civilians. Data entry for transmittal documentation.
- Performs all other related duties as assigned. Examples: Special Projects like Organized Crime Records disposal, testing Versadex upgrades, training how to respond to Open Records, etc.
When Assigned To The Imaging Desk
- Images attachments for Offense Reports, data entry of BMC Juvenile Reports, citizens’ property forms, flags records, alarm permits, street checks, and blanket orders (includes disposed evidence attachments). Proofreads, ensuring accuracy and integrity of the police database is maintained by utilizing municipal, State and County systems.
- Data entry of court subpoenas in Microsoft Outlook , copying, filing, and delivering court subpoenas. Also making contact with the respective court to clarify specifics and relay information to Officers.
- Customer service (internal and external), assists citizens with questions or concerns regarding reports and requests for public information, including record checks. Clarifies State laws, City ordinances, and department policies relating to release of information. Accepts money for services in which a fee has been established. Prepares and distributes appropriate receipts from Community Plus and safeguards the money as required.
- Disseminates reports to D.A., FBI, Probation, Parole, Medical Examiner, etc. through faxing, e-mailing, or mailing to the appropriate agencies. Interacts with attorneys, police administrators, officers, and civilians. Data entry of transmittal information.
- Performs all other related duties as assigned. Examples: Special Projects like Organized Crime Records disposal, testing Versadex upgrades, and training to respond to open record requests, etc.
Required
Minimum Qualifications
- High School Diploma or equivalent (GED).
- Six months customer service or general office experience OR equivalent combination of education and experience.
- Acquire J.I.M.S. – M4P2 certification in 6 months.
- Acquire NCIC/TCIC certification in 6 months.
- Ability to pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Preferred
- Bilingual in English/Spanish
Knowledge, Skills And Abilities
Ability to multitask, establish priorities, work independently, and maintain organization. Work requires continual attention to detail in entering, composing, typing and proofing data and materials. Knowledge of business machine operations, personal computers and related software, and accounting/billing processes. Must have a high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers. Position continually requires demonstrated poise, tact, and diplomacy. Ability to get along appropriately with co-workers and the public.
Here at the City of Baytown, in recruiting for our team, we welcome the unique contributions that you bring. We strive to provide a workplace where differences are honored, with a workforce that reflects the diversity of the people we serve.
Attendance is an essential function of this position. The City reserves the right to require an employee in this position to work overtime. This position provides services or performs duties for the benefit of the general public during emergency situations. These may include services or duties different from those performed in the usual course and scope of your job. In the event of an evacuation, the incumbent in this position may be required to remain to perform needed services.
Overall Position Strength Demands
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
To promote health and wellness, we provide a comprehensive benefits program (listed below) to meet the needs of you and your family. Our goal is to help you live and work well – 365 days a year.
Medical
- United Healthcare
- Effective the first day of the month following 30 days of employment
- Annual Deductible (Network) $750 Indiv/$2,250 Family
- In-Network Benefit 80%/20% after plan deductible
- $50 co-pay (general visit)
- RX - $10 Generic/$40 Formulary/$75 Non-Formulary
- Flexible Spending Accounts: Healthcare and Dependent Care expenses
- FREE virtual visits
Dental
- Cigna Dental PPO & DHMO
- Effective the first day of the month following 30 days of employment
- Preventative & diagnostic covered at 100%
- Annual Deductible: $50/Indiv (Cigna PPO) - No annual deductible for Cigna DHMO
Vision
- Superior Vision
- Effective the first day of the month following 30 days of employment
- In-Network exam co-pay $10 & $25 materials co-pay
- Frames: $140 Allowance - Contact Lenses: $160 Allowance
Holistic Health & Wellness
- Employee Wellness Center offering FREE primary care medical treatment for employees & dependents on the Medical plan
- FREE access to gyms, Shipt, and Walmart+ through our employee medical insurance
- Gym partnership with Lee College Wellness Center & swimming pool for $58/year
- Employee Assistance Program providing employees and their household family members up to 8 FREE counseling sessions per issue per year, legal and financial assistance, will generator tools, and more!
- Sick Leave Pool providing participants additional paid sick time if accruals are exhausted.
- SmartDollar: free online program providing tips and tools from Dave Ramsey for getting out of debt and building good saving practices
Retirement - Texas Municipal Retirement System:
- 7% employee contribution with a 14% employer match
- 5 year vesting
- Retirement Eligibility: 20 years of service/any age - or - 5 years of service/at least age 60
- FREE Life Insurance coverage up to 1X your base annual salary
- MissionSquare and Roth IRA plans: additional voluntary employee participation
Disability Insurance - Equitable:
- Long-term Disability: voluntary elected coverage. Pays 60% of monthly earnings up to $8,000 per month up to social security age, depending on the disability
- Short-term Disability: voluntary elected coverage. Pays 60% of weekly earnings up to $1,000 per week for up to the first 13 weeks of a disability
Training and Tuition Assistance
- The HUB Employee Training Center: we invest in you by equipping you with the knowledge and skills needed to live out our Purpose and Core Values
- Access to funding up to $1,500 per semester or $3,000 per year for tuition toward courses that are job-related or will enhance your work performance
Generous Paid Sick, Vacation, & Holiday Leave
- 10 holidays per year and one personal employee day per year
- 15 days sick leave per year
- Starting at 10 days of vacation per year; up to 25 days per year
- Sick and Vacation hours roll over annually up to the maximum limit
- 15 days Paid Parental Leave
To explore all of the benefits we offer, please visit: https://baytownbenefits.com/
01
Which of the following best describes your highest level of education?
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree or Higher
- None of the above
02
Do you have a valid driver's license with an acceptable driving record? (Must obtain TX driver's license within 90 days)
03
How many years of customer service or general office experience do you have?
- Less than 6 months of experience
- 6 months less than 1 year of experience
- 1 year less than 3 years of experience
- 3 years less than 5 years of experience
- 5 years or more of experience
- None of the above
- Required Question
