RECREATION SPECIALIST - FRONT DESK ADMIN

Join our team as the first point of contact for customers at the Surprise Parks and Recreation office. In this role, you will assist with program registration, park and facility rentals, and provide general information about our recreation programs, parks, and events. Additionally, you will oversee office supply management to ensure smooth daily operations. This position requires strong multi-tasking abilities in a fast-paced environment, making it perfect for individuals who thrive under dynamic and engaging conditions.

Summary

Incumbents assist with the planning, implementation and coordination of a wide variety of recreation activities and programs and community special events. Responsibilities include supervising facilities or specific programs or activities, customer service, problem-solving, routine day-to-day operations and reports, scheduling entertainment, setting up events/programs, inventory, and rule adjudication. Incumbents may be assigned as cashier to receive checks and cash, process payments, and procure supplies and services. Incumbents oversee part-time staff and volunteers.

EDUCATION And/or EXPERIENCE

High school diploma or GED, and two years of related recreation experience. Additional education cannot be substituted for the required experience. The education requirement can be substituted with related recreation experience on a year for year basis.

CERTIFICATIONS

Must have at the time of hire and be able to maintain a valid Arizona Driver License. Positions that work in licensed programs require certification in Community Infant, Child, Adult CPR, and First Aid within six months of hire.

SELECTION PROCESS

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening may include:

• Fingerprinting
• Criminal Background screening
• Drug Screen
• E-Verify
• 39 Month Motor Vehicle Department Records Check
  
  

To view the full job description, including work environment and physical demands, click HERE

The City of Surprise is an EEO/ADA reasonable accommodation employer.

The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information, please Click Here

01

I understand all criminal convictions (felonies and/or misdemeanors including DUIs) that occurred as an adult (age 18 or older) must be disclosed when answering Question 7 and disclosed in full detail in Question 8 in the Agency-Wide Questions section of this application. I also understand my failure to disclose a conviction as outlined in Question 8 may be grounds for elimination of further consideration and/or a job offer to be rescinded.

• I acknowledge the above statement.
  
  

02

Are you legally authorized to work in the United States?

• Yes
• No
  
  

03

Are you currently employed by the City of Surprise?

• Yes
• No
  
  

04

Select the option that applies to your highest level of education completed:

• Master's Degree, or higher
• Bachelor's Degree
• Associate's Degree
• High School diploma or G.E.D. awarded
• None of the above
  
  

05

How many years of customer service experience do you posses?

• 6 years or more
• 4 years to less than 6 years
• 2 years to less than 4 years
• Less than 2 years
• None of the above
  
  

06

Will you have and be able to maintain a valid Arizona Driver License at the time of hire?

• Yes
• No
  
  

07

I understand that this position requires a valid Driver's License with no major driving citations in the last 39 months.

• I acknowledge the statement above
  
  

08

Will you have and be able to maintain certification in Community Infant, Child & Adult CPR within 6 months of hire?

• Yes
• No
  
  

09

Will you have and be able to maintain certification in Community Infant, Child & Adult First Aid within 6 months of hire?

• Yes
• No
  
  

10

How many years of experience do you have working for a municipal (village, town or city) recreation department?

• 7 years or more
• 5 years to less than 7 years
• 3 years to less than 5 years
• 1 year to less than 3 years
• Less than 1 year
• None of the above
  
  

11

Do you have experience using recreation registration software?

• Yes
• No
  
  

12

If you have experience using recreation registration software, please summarize your experience, including the name of the software. If you do not have this experience, type "N/A".

13

This position may occasionally require you to work weekends and/or evenings. Are you willing and available to work this type of schedule?

• Yes
• No
• Required Question