Recruitment, Training and Outreach Manager (Program Manager II, Grade N25)



Job Details

Recruitment, Training and Outreach Manager (Program Manager II, Grade N25)

This listing closes on 4/25/2025 at 11:59 PM Eastern Time (US & Canada).

Employer

Montgomery County (MD)

Salary

$81,122.00 - $130,181.00 Annually

Location

18753 N Frederick Ave Gaithersburg MD 20879 USA

Job Type

Permanent

Job Number

2025-00229

Department

Board of Elections

Division

BOE 24 Election Judge Recruitment

Opening Date

04/11/2025

Closing Date

4/25/2025 at 11:59 PM Eastern Time (US & Canada)

FLSA

Exempt

About the Position

The expected salary range for this role on hire is $81,122 - $114,847.


The expected salary range for this role on hire is $81,122 - $114,847.


WHO WE ARE

The Montgomery County Board of Elections (BOE) is responsible for administering Federal, State, and County elections within Montgomery County. We are the largest jurisdiction in the state of Maryland, with approximately 750,000 registered voters with the largest number of mail-in ballots cast, 58 vote-by-mail drop boxes, 14 early voting centers, and 232 polling places on election day. The recruitment and training of election workers are essential to the election process, equipping workers with knowledge and skills needed to administer efficient elections, assist voters, manage polling places, and upholding election integrity. Proper training ensures that election workers are equipped with knowledge, skills and hands-on experience to handle various situations that may arise during voting. In addition, Montgomery County Board of Elections conducts an extensive Outreach Program to recruit volunteers, engage the community and promote awareness of election processes.


The work of the Board of Elections is governed by Federal and State legal framework, Maryland State Board of Elections regulations, and county regulations and procedures. 


WHO WE ARE LOOKING FOR

The Board of Elections is seeking a Program Manager to design, manage, and supervise election critical tasks incorporating operational and legislative requirements into established processes within the Recruitment, Training, and Outreach Program.  The candidate will ensure delivery of legally mandated Community Outreach, Recruitment, and Training programs, and placement of 4,000+ volunteers across the county of diverse party affiliations to serve at 14 Early Voting Centers, 232 Election Day polling places. 


Candidate must have strong leadership skills, and excellent communication and public speaking abilities. The candidate must show experience in designing, organizing and overseeing implementation of critical programs, delivered in a dynamic environment with legally set and operationally critical deadlines.  


The candidate will be responsible for gathering, analyzing and maintaining data to ensure compliance with Maryland State Board of Elections’ program requirements and regulations, timely reporting to the Board and operational coordination across various Sections, County Agencies and external partners.


It is preferred that the candidate have knowledge of election procedures, voter outreach strategies and recruitment of volunteers.   


The employee will work independently and report to the Election Director.

What You'll Be Doing

The successful candidate will exercise the key management functions related to recruitment, training and outreach, including: 


  • Supervise 1 (one) Training Program Specialist, 1 (one) Recruitment Administrative Specialist, 1 (one) Recruitment Administrative Specialist, and 1 (one) Outreach and Community Engagement Specialist and up to 30 temporary employees. 
  • Develop and implement recruitment strategies to ensure sufficient staffing of election workers. 
  • Organize and oversee comprehensive training programs for election workers. 
  • Develop and manage voter outreach initiatives to educate and engage the community.
  • Coordinate with local officials and organizations to promote voter participation.
  • Ensure compliance with election laws, policies and procedures.
  • Maintain and report data on recruitment, training and outreach programs and activities. 
  • Provide cross-sectional support in delivery of the Board of Elections mandate.

This position requires the ability to attend meetings or perform work at locations outside the office.


A criminal background check will be conducted on the selected candidate prior to appointment and will be a significant factor in the hiring decision.


Office hours are from 8:30am to 5:00pm, however during the election cycle employee will be required to work overtime that would include evenings, weekends and holidays depending on the workload.  

Minimum Qualifications

Experience:  Thorough five (5) years professional experience in a program/specialization area directly related to planning, designing, developing and managing volunteer programs.  


Previous Supervisory experience is required.


Education: Graduation from an accredited college or university with a Bachelor's Degree. 


Equivalency: An equivalent combination of education and experience 


SPECIAL QUALIFICATIONS: Position requires registration as a voter in the State of Maryland. 


  • MEDICAL EXAM PROTOCOL: Medical History Review. 
  • Maryland State Board of Elections background check

Preferred Criteria, Interview Preferences

All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications.  Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview.   Employees meeting minimum qualifications who are the same grade or higher will be placed on the Referred List as a “Transfer” candidate and may be considered for an interview.  

Preference for interviews will be given to applicants with experience in the following:


  • The Department is seeking candidates with the following degrees: Political Science, Political Management, Public Administration, Communications, Public Relations, Business Administration.
  • Experience in planning, designing, developing and managing election related programs. 
  • Experience in applying innovative ways to increase recruitment of volunteers. 
  • Experience in analytical techniques to conduct studies, to analyze findings, and to make recommendations concerning effectiveness, efficiency and productivity of program.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government(MCG)  is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov. Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code. Additional information about outside employment can be obtained from the Ethics Commission website.

Leave Benefits

Our generous leave package starts with non-MLS permanent and term employees earning 15 days of sick leave and 15 days of annual leave in their first year, as well as up to three additional personal days each calendar year. Positions in MLS earn 35 days of paid time off each year. In addition, we offer all employees 10 paid holidays. Our leave policies adhere to the Family Medical Leave Act of 1993, and we provide six weeks of paid parental leave for new parents.

Retirement Benefits

All permanent and term positions are eligible for robust retirement plans. Public safety positions are eligible for a defined benefit pension plan in which they are vested after only five years. Employees in non-public safety positions can participate in retirement plans that contribute up to 12 percent of their annual salary. All employees can also participate in a supplemental retirement plan, the 457 Deferred Compensation Plan, to contribute even more to their retirement goals.

Tuition Assistance & Student Loan Forgiveness

Montgomery County employees are eligible to participate in the Federal Public Service Loan Forgiveness Program.  Participants who meet all requirements may qualify for forgiveness on the remaining balance on their Direct Loans after making 120 qualifying monthly payments under a qualifying repayment plan while working full-time in a qualifying public service position.  To learn more about PSLF, please visit the Student Loan Repayment Benefits page. Our tuition assistance program allows you to receive up to $2,130 annually in tuition assistance to help you achieve a degree that supports your career path.

Free Mass Transit Benefit

County employees are entitled to use the RideOn Bus service for free with a valid County-employee ID. This benefit can be used any time of the day or evening, including weekends. We also offer a pre-tax flexible spending account to reduce the cost of other mass-transit options such as MARC trains and Metro.

Reduced Child and Health Care Costs

Working for Montgomery County also entitles permanent and term employees to participate in healthcare and childcare Flexible Spending Accounts. These plans allow eligible employees to save on a pretax basis for healthcare and dependent care costs incurred during the plan year. 

Employee Wellbeing

We deeply care about your holistic wellness. Our award-winning wellness program, LiveWell, will support you in improving and maintaining your physical, mental, financial, social, and intellectual well-being.

Learn more about our wonderful benefits available to you once you join our team. Montgomery County Benefits
 

01
MQ Question PROGRAM MANAGER II (000832)

How many years of professional experience do you have in planning, designing, developing and managing volunteer programs?
  • No Experience or less than 1 year
  • 1-2 Year's Experience
  • 3 Year's Experience
  • 4 Year's Experience
  • 5 Year's Experience
  • 6 Year's Experience
  • 7 Year's Experience
  • 8 Year's Experience
  • 9+ Year's Experience
02
MQ Question PROGRAM MANAGER II (000832)

What is your highest level of completed education?
  • N/A
  • High School/GED
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Juris Doctor
  • Doctorate
03
MQ Question PROGRAM MANAGER II (000832)

Do you have a degree in Political Science, Political Management, Public Administration, Communications, Public Relations, Business Administration or related field?
  • Yes
  • No
04
This position requires registration as a voter in the State of Maryland. Are you a registered voter in the State of Maryland?
  • Yes
  • No
05
MQ Question PROGRAM MANAGER II (000832)

This position requires previous supervisory experience. Do you have experience as a supervisor?
  • Yes
  • No
06
Please indicate the position(s) where you have been a supervisor.
07
Do you have experience planning, designing, developing and managing election related programs?
  • Yes
  • No
08
Please indicate the position(s) where you have experience planning, designing, developing and managing election related programs
09
Do you have experience recruiting and attracting volunteers?
  • Yes
  • No
10
Please indicate the position(2) where you experience recruiting and attracting volunteers?

* Required Question

Employer
Montgomery County (MD)
Phone
240-777-0311
Website
https://www.montgomerycountymd.gov/ohr
Address
101 Monroe Street
7th Floor
Rockville, Maryland, 20850

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