City of Converse

Job Title: Administrative Support Specialist (Management Analyst I)

Department: City Hall

Classification: Full-time, Regular

Reports to: City Manager or Designee

Salary: $48,000 - $58,000 DOQ  

The City's standard practice is not to offer initial compensation above the midpoint. 

Benefits Information

• Comprehensive Health Coverage
• Three medical plan options, including two fully covered by the City for employees
• Vision and dental coverage for employees and their families

Paid Time Off

• 14 Paid holidays (as established by City Council)
• Vacation leave accrues from the date of hire
• Sick leave accrues from the date of hire

Retirement & Financial Benefits

• Texas Municipal Retirement System (TMRS): 7% employee contribution with a 2-to-1 City match
• Voluntary supplemental retirement plans
• Voluntary flexible spending accounts (FSA) & health savings accounts (HSA) for health and dependent care

Insurance & Disability Coverage

• Employer-sponsored long-term disability
• Employer-sponsored life insurance for employees, spouses, and children
• Voluntary short-term disability
• Voluntary additional term & permanent life insurance for employees, spouses, and children

Professional Development & Additional Benefits

• Tuition reimbursement for continued education
• Certification pay for eligible employees
• Longevity Pay
• Safety Bonus

General Description:

Under the general direction of the City Manager or designee, this position performs a blend of administrative support and management analysis to ensure the efficient operation of the City Manager’s Office. Responsibilities include meeting preparation, internal coordination, document development, project tracking, and preparing City Council materials when needed. The role supports high-level operations, promotes resource optimization, and contributes to department data-informed decision-making.

Essential Job Duties:

The candidate must be able to perform the following essential duties with or without reasonable accommodation:

1. Exercise a high level of discretion and professionalism in all interactions, particularly when handling confidential information related to the City Manager, City Council, and executive leadership matters.
2. Prepare and organize meeting logistics for the City Manager’s Office, including internal briefings, departmental meetings, and strategic planning sessions.
3. Support the development and finalization of agenda materials; may assist in preparing City Council agendas or packets as needed.
4. Draft, edit, and distribute correspondence, reports, presentations, and tracking documents for use by executive leadership.
5. Coordinate cross-departmental communications and follow-up tasks to ensure alignment with organizational goals.
6. Analyze internal data, practices, and systems; develop written recommendations to improve processes and resource efficiency.
7. Assist with project management tasks, including scheduling, research, and reporting on strategic initiatives.
8. Maintain organized electronic and physical filing systems that comply with records retention laws and the Texas Public Information Act.
9. Monitor and track performance measures, expenditures, and deliverables on key assignments.
10. Support special projects, public communications, and visual materials in collaboration with departments.
11. Assist with preparing quarterly updates and performance-related reports for the City Manager and City Council.
12. Provide professional internal and external customer service, responding to inquiries with discretion and accuracy.
13. Attend City Council meetings and other public events when needed, ensuring materials and documentation are properly prepared.
14. Perform other related duties and administrative support tasks as assigned.

Requirements

Education and Basic Requirements:

• Bachelor’s Degree from an accredited institution with major coursework in Public Administration, Business Administration, or a related field.
• Two years of professional experience in accounting, budget analysis, finance, public administration, or a field directly related to the job or a combination of relevant work experience and education that demonstrates the qualifications required for the job.
• Successfully complete background checks, credit checks, and a physical-medical exam.
• Possess and maintain a valid Texas Driver's License with a satisfactory driving record.

Preferences:

• Municipal experience highly preferred.
• Master’s Degree in Public Administration, Business Administration, or a related field from an accredited institution.
• Demonstrated experience managing projects.
• Supervisory experience is highly desirable.

Knowledge, Skills, and Abilities:

The Analyst should possess the following with or without reasonable accommodation:

1. Demonstrated ability to maintain confidentiality and exercise sound judgment when working with sensitive or politically significant information.
2. Knowledge of principles and practices of public and business administration.
3. Proficiency in office practices and systems, including Microsoft Products.
4. Ability to communicate effectively and professionally with internal and external stakeholders in written and oral forms.
5. Familiarity with City of Converse rules, regulations, policies, and procedures.
6. Skills in research, analysis, and reporting on management issues.
7. Ability to monitor budgets, track performance measures, and administer grants/contracts.
8. Strong attention to detail.
9. Ability to work independently and manage multiple tasks.
10. Competence in applying statistical and quantitative methods to organizational studies.
11. Proficiency in coordinating and managing large-scale projects.

Physical and Mental Requirements:

The Analyst must meet the following physical and mental requirements with or without reasonable accommodation:

1. Ability to understand, learn, and communicate job-related information effectively in English.
2. Ability to see, read, write, type, file, drive a vehicle, and perform all duties safely.
3. Good hearing and listening skills to understand spoken communication.
4. Ability to work under pressure, meet deadlines, and respond to public and co-worker needs.
5. Physical ability to sit, stand, move, bend, reach, and grasp objects as needed, with tasks broken down as:

• Sitting: 65%
• Bending: 5%
• Standing: 5%
• Grasping, pushing, or pulling: 5%
• Reaching: 5%
• Moving within and outside the office: 10%

6. Must be able to lift or move objects up to 15 pounds occasionally.

7. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.