Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Vision insurance
SUMMARY: The Studio Coordinator is going to be the first person our amazing clients meet and the last person they talk to while checking out. So what we are looking for is an outgoing, people person. You will be the key holder, and run the front desk during business hours. You will be expected to answer calls, check clients in and switch gears within seconds to check clients out. All while keeping up with sale goals,great customer service and day to day studio operations. As a Studio Coordinator you will be reporting daily numbers and be held accountable for all desk operations directly to the studio manager and indirectly to the owner. This is the beauty industry, so neat hair and makeup is required for all shifts. Eligible for 401K after 3 months of employment, percentage of 401K is matched by the maximum of 3.5%.
ESSENTIAL FUNCTIONS:
- Responsible for implementation of established customer service standards for all customers. Goal is to exceed customer expectations from initial inquiry to ongoing customer relationship management.
- Accountable for efficient and effective day-to-day operations, as well as following all policies and procedures to accomplish customer service standards. Includes: opening duties, greeting clients, answering phones, making appointments, rescheduling, retail sales, membership/package sales, cash transactions, customer check-in/check-out, appointment confirmation calls, contributing to and balancing the overall flow of the studio, closing duties.
- Responsible for discovering the need and enrolling new and existing clientele in our Club Orange Membership
- Responsible for recognizing and communicating with Studio Manager regarding areas for process improvement.
- Responsible for maintaining a clean and professional environment including daily cleaning checklists.
- Other duties as assigned by management
- Flexibility and coverage of shifts in short-notice/emergency situations (sickness, etc.)
- Must be able to work evenings and weekends.
MINIMUM QUALIFICATIONS: Required: High School Degree or equivalent
- Excellent Written and Verbal skills
- Team player
- Exceptional Customer Service
- Multi-tasking
- Detail Oriented
Preferred: Front Office Experience/Customer Service Sales Experience Experience in Studio/Salon Setting
- Experience with Point of Sale Software
BENEFITS: On-going commitment to training and employee development Free waxing - a little pampering goes a long way! Retail product discounts
ABOUT US:Visit our corporate site to learn more about Waxing the City: www.waxingthecity.com
- Administrative Duties:
- Answering and routing phone calls
- Stocking supplies
- Scheduling
- Greeting visitors
Team Environment:
- Working alone and with a team
This Company Describes Its Culture As:
- Team-oriented -- cooperative and collaborative
Ergonomic Workspace:
Schedule:
- Monday to Friday
- Weekends required
Typical Start Time:
Job Types: Full-time, Part-time
Pay: $16.75 - $17.25 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Compensation: $16.75 - $17.25 per hour
WAXING THE CITY CAREERS
At Waxing the City®, we are passionate about helping our clients look and feel their best. To do that – we and our franchisees hire the best of the best to deliver exceptional client service and expert results. We were founded on the belief that beauty professionals can and should have a long-term, successful beauty services career, so finding the right talent and investing in their development is in our DNA. From proprietary, hands on training to ongoing continuing education – our talent stays up to date on the latest innovations and trends in services and products. In fact, our service providers are so skilled in the art of waxing they have a special name: Cerologist®. The word cerologist is derived from “cera” (Latin for wax) and “ologist” (to indicate their level of expertise).
We and our franchisees hire talent that shares our commitment to providing a caring, supportive culture and expertise not found anywhere else. Being a part of the Waxing the City family means you are helping to improve the self-esteem of the world.
We and our franchisees seek beauty professionals who pride themselves on building strong client relationships through excellent service and expert skills. If you’re looking to learn and grow in your career, and have a passion for the industry, we want to hear from you.
Job postings listed on this site are with independently owned and operated franchised Waxing the City studios. Any application or other information submitted through this site is transmitted directly to the identified location. Each franchised Waxing the City studio is responsible for making its own local hiring decisions, determining compensation, benefits, and other terms of employment. Waxing The City Franchisor, LLC does not direct or participate in employment conditions or decisions at franchised locations. By submitting an application or information through this site you acknowledge that you are applying for employment with a franchised studio location and not Waxing The City Franchisor, LLC.
