The Position
The Ontario Museum of History & Art has an excellent part-time opportunity for those interested in gaining hands-on experience in the Museum field. As a Museum Attendant, the candidate will assist with the day-to-day operations and gain invaluable communication skills through vital interactions with the public, patrons, City employees, and officials. The selected candidate will also be knowledgeable about the Museum Associates patron program benefits and how to join, as well as suggest memberships to visitors.
The ideal candidate will be hospitality-oriented with strong people skills, enthusiastic, demonstrate sound judgment, have an interest in museums and/or history, and will be a role model for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence Through Teamwork, and Doing the Right Thing the Right Way – and emulate the qualities of a 5 Tool Player – Leader, Thinker, Operator, Communicator, and Public Servant.
The Museum Attendant role is a part-time and temporary position, scheduled to work no more than 29 hours per week, and is not eligible to participate in the City's health insurance or retirement plans.
The Following Procedures Will Apply
- The City of Ontario reserves the right, if necessary, to accept only the first one hundred (100) applications from applicants that meet the qualification guidelines below.
- Completed applications will be reviewed and only qualified applicants whose qualifications best meet or exceed the requirements of the position and needs of the City will be invited to participate further in the selection process.
The Community Life and Culture Agency
The City of Ontario's Community Life & Culture Agency endeavors to meet the Ontario City Council goal to "encourage, provide or support enhanced recreational, educational, cultural and healthy city programs, policies and activities." Community Life & Culture does this through a comprehensive array of programs, activities, services and events available through the Recreation & Community Services, Library, Museum, Arts & Culture, and Housing departments.
The City of Ontario’s Department of Museum, Arts & Culture enhances knowledge and appreciation of our Inland Empire community through dynamic, inspiring, and creative exhibits, collections stewardship, family-friendly educational programs, cultural events, and public art. MAC reflects pride in our legacy, who we are, where we live, and who we aspire to be, as well as supports artists of all backgrounds who create experiences that are inclusive, innovative, and relevant. To learn more about the Ontario Museum of History & Art, please view the Department's Strategic Plan here.
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario is proud to have the reputation of being a progressive City, providing solid leadership to its citizens and to the business community. The City provides a full range of services to the community including; Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works, Financial Services, Human Resources/Risk Management and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,517 FTE diverse and talented employees who work to support a common goal of providing excellent service to the community.
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
Examples Of Essential Functions
The essential functions typically performed by the Museum Attendant include the following:
- Opens the museum at a scheduled time.
- Locks and secures the museum at a scheduled closing time.
- Welcomes visitors and maintains visitor's log.
- Collects and reports daily attendance information.
- Ensures proper conduct of visitors by explaining and enforcing the code of conduct adopted by the Museum Board.
- Answers questions in person and over the phone regarding activity schedules, exhibit details, community activities and museum functions.
- Communicates with vendors, artists and the public.
- Registers participants for upcoming museum activities/functions.
- Provides information and assistance for visitors in case of an emergency.
- Collects weekend mail and messages.
- Assists with clerical or other duties (including bulk mail preparation) as required.
- Participates in daily briefings and additional scheduled trainings, including curatorial walkthroughs of new exhibitions. Stays up-to-date on museum information by reviewing written all-staff communications and attending all staff meetings.
- Supports the physical set up for major events and programs at the Museum.
- Participates in offsite outreach activities.
- Perform other duties as assigned.
Qualification Guidelines
Education
High School Diploma or recognized equivalent.
Special Requirements
Ability to work flexible schedule, which requires working weekends and/or evenings; ability to report to work promptly as scheduled.
Desirable
- Experience working in a museum or related cultural institution.
- Bilingual in Spanish.
- Experience dealing with the public in a customer service or hospitality environment.
- Basic experience in Microsoft Word and Excel.
Supplemental Information
How To Apply
Apply online by clicking on the "Apply" link at the top of this announcement. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
- List any relevant experience and education that demonstrates that you qualify for the position.
- List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including, if applicable, all employment with the City of Ontario).
- Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
All appointments to this position are required to provide proof of completion of the listed education requirements. Acceptable forms of proof include Unofficial Transcripts, Official Transcripts, Photos and/or Photocopies of Institutional Degrees/Certifications. This must be provided by way of attachment to your online application or as an email attachment sent to the Hiring Agency Representative conducting the reference check. Failure to provide the required documentation at, or before, time of the reference check process will result in disqualification
If you require clarification on this requirement, please call the City of Ontario Recruitment Team at (909) 395-2035.
Supplemental Questions
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer t
The City of Ontario values the health and wellness of our employees and their families. We understand benefits are an important part of your total compensation and we take pride in offering a comprehensive benefit package. Please check out our excellent benefit packages here www.ontariocityemployees.org.
Employees in this classification are under the Part-Time Compensation and Benefits Profile. For a list of benefits for part-time employees please click here https://www.ontarioca.gov/sites/default/files/Ontario-Files/Human-Resources/benefits/2022%20Benefits/Part-Time%20Guide%202022%20FINAL.pdf
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INSTRUCTIONS: The information on your application and the following supplemental questionnaire will be used in the evaluation of your qualifications. Detailed responses should be provided in order to ensure that your qualifications are properly considered. If the item does not apply, please enter N/A. By continuing you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.
- I understand the above statement.
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Do you have a high school diploma or recognized equivalent? (Note: Your education must be clearly detailed within the education section of your application).
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Do you possess any relevant customer service experience?
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Do you have prior experience working in a museum or related cultural institution?
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If you answered "Yes" in the previous question, please briefly list related work experience by including the following: 1. Employer Name 2. Position Title 3. Employment Dates 5. Job Functions/Areas of Responsibility. If you answered "No", please type N/A
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Please use the space below to indicate your availability Wednesday through Sunday and the specific times you are able to work.
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Please indicate the Microsoft program(s) in which you have experience. Check all that apply.
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Can you read, write, or speak Spanish?
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Please describe how you think museums can be welcoming spaces to the public and how you would ensure that in your role as a Museum Attendant.
