Description
The first review of applications is anticipated to occur on or around May 13, 2025.
Early submissions are encouraged.
The City of Oxnard's Police Department is seeking Community Services Officers with strong technical and customer service skills to be part of the team. The ideal candidate will have excellent communication skills and be able to understand, read and properly interpret applicable laws, rules and regulations related to the assignment.
Under general supervision, a Community Service Officer performs a variety of non-sworn assignments in support of the City's law enforcement activities including vehicle maintenance/inventory, false business alarm tracking, gang or serious habitual offender tracking, handling low priority calls for police service and assisting sworn personnel in completing a variety of patrol and investigative duties. This position requires interacting with the community and a high degree of customer service is expected
Classification Title: Public Safety Investigative Specialist
DISTINGUISHING CHARACTERISTICS: This classification is distinguished from the Public Safety Investigative Specialist, Senior in that it provides specialized assistance and support related to both sworn and civilian personnel
SUPERVISION EXERCISED / SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.
WORK SCHEDULE: Shifts are worked on a four day, ten hour schedule. Depending on shift assigned, this position will vary from 6:00 am - 4:00 pm, 8:00 am - 6:00 pm, or 1:00 pm - 11:00 pm. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. Work hours and shifts are subject to change based on operational needs. This position is governed by the overtime provisions of the federal Fair Labor Standards Act and is eligible for overtime pay.
Essential Functions
(This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.)
- Provides specialized assistance in support of investigative processes and procedures and may provide advocacy on behalf of victims or violent crimes.
- Receives and responds to inquiries, service requests and information requests; monitors and maintains schedules.
- Gathers and reviews information and prepares documentation, information packets, reports and other documents related to area of assignment; ensures accuracy and completion of required records and documentation.
- Organizes and maintains records, system data, files, documents, evidence, equipment and/or other investigative-related information.
- Performs other duties of a similar nature and level as assigned.
Position Specific Responsibilities Might Include
Positions assigned to missing persons may be responsible for:
- Assisting sworn personnel with completing investigative duties related to missing persons;
- Conducting interviews to gather information and acquire leads.
Positions assigned to sex registrant tracking may be responsible for
- Assisting with data collection, tracking and investigative duties including registrations for offenders;
- Preparing court packets:
- Performing data entry;
- Assisting detectives with investigations for violations.
Positions Assigned To Victim Services May Be Responsible For
- Providing assistance to victims of sexual assault, domestic violence and homicide;
- Informing victims of their rights;
- Accompanying victims during medical exams and interviews;
- Providing information on victim resources and reviewing Child and Family Service Referrals to determine those requiring further investigation by detectives.
Positions Assigned To Community Services May Be Responsible For
- Evidence collection and use of specialized forensic equipment;
- Receive reports of and perform the initial investigation of burglaries;
- Directs and controls crowds and traffic at accidents or special events ;
- Assists in tracking of gangs and habitual offenders;
- Schedules required and preventative maintenance for police vehicles, radios, etc.;
- Reviews paperwork for transporting to District Attorney;
- Handle non-emergency calls for service including walk-ins and field contacts;
- Administer online crime reporting system (COPLOGIC).
Minimum Qualifications
The following are the minimum qualifications necessary for entry into the classification:
Education/Experience
- Associate’s degree in police science, business or public administration OR
- Two (2) years of full-time experience in customer service working directly with the public
NOTE: To qualify for the educational incentive benefit, candidates must possess a degree level of Bachelor's or above.
Licensing/Certifications
- Valid California Class C Driver’s License with a satisfactory driving record.
Other Requirements
- Must be able to speak and understand English to effectively communicate with fellow employees, customers, and vendors
- This position requires the employee to wear a uniform when working in patrol related assignments.
General Information
Application Process
- Submit NEOGOV/Government Jobs on-line application.
- Complete and submit responses to the supplemental questions, if required.
- Upload resume, cover letter, proof of degree (transcript), or other requested documents.
Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.
The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments.
Selected candidate(s) are required to undergo an extensive background investigation and polygraph examination.
UNION MEMBERSHIP: Positions in this classification are represented by the
Service Employees International Union (SEIU).
NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.
Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.
This position requires a 12 month probationary period.
Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.
EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.
REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.
LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with you. Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. 888-897-7781 dhs.gov/e-verify
If you have any questions regarding this recruitment please contact Vivian Morales at vivian.morales@oxnard.org.
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
Retirement Contributions
New members (as defined by PEPRA), 2% @ 62; "Classic" members 2% @ 55. The employee will be required to pay a portion of their annual earnings toward their retirement. The City of Oxnard does not participate in social security.
Vacation Accrual Rates
Full time employees accrue vacation leave at a rate of 4.39-8.08 hours per pay period based on years of service.
Sick Leave Accrual Rate
Full time employees accrue sick leave at a rate of 3.70 hours per pay period.
Deferred Compensation
The City contributes 1% to a deferred compensation program.
Bilingual Pay
A regular full time employee may receive bilingual pay at the rate of $50.00-$125.00 bi-weekly depending on the level the employee is required to provide bilingual services as determined by the City Manager or designee.
Educational Incentive
Employees earn educational incentive pay for educational attainments not required by the classification. The educational incentive pay is as follows: Associates degree - 2.5%, Bachelor's degree – 3%, Graduate degree – 3.5%
Health And Dental
Employees can choose from a variety of medical plans provided by the City. The City's contribution to medical coverage is outlined below:
Level One – For employees hired before January 1, 2023, the City contributes $1,543.00 per month toward medical insurance premiums and an additional $74.21 per month toward dental insurance premiums. Employees will receive cash back if the medical plan they choose is less than the City’s monthly contribution of $1,543.00 per month. Employees who waive medical insurance will receive cash back in the amount $1,243.00 per month provided they provide proof of other qualifying coverage. Any unused dental premium monies are paid to the employee.
If employees hired prior to January 1, 2023 make any changes to their health plan, they will be placed in level two.
Level Two - For employees hired on or after January 1, 2023, the City will contribute $1,956.00 towards medical insurance premiums with no cash back. Employees who waive medical insurance will receive $500.00 per month cash back provided they show proof of other qualifying coverage. The City will continue to provide $74.21 per month towards dental insurance.
Life Insurance
City employees receive Basic Life Coverage and have the option to purchase additional insurance.
Tuition Reimbursement
Full-time employees are eligible for 100% reimbursement of the costs of tuition, registration fees, laboratory fees, and books to a maximum of $1,000 per fiscal year for work related coursework.
Holidays
The City observes 12 holidays per year.
01
Have you previously applied for a position with the City of Oxnard Police Department? If yes, please list the name of the position and date you applied. If no, list N/A
02
Have you been through the background process with the Oxnard Police Department for one of their positions? If yes, please list the name of the position. If no, list N/A
03
Do you possess an Associate's degree in police science, business or public administration?
04
Do you possess two (2) years of full-time experience in customer service working directly with the public?